Appartements à Gare de Brixton

« We did not receive the code to the key box beforehand, and when we came to the apartment they were impossible to contact. We tried calling them several times and stood outside in the rain for over one hour. When hotels.com finally reached them, they gave us the keys to another apartment which was already occupied by other guests. We were lucky someone came to clean so they could let us in the correct apartment. »

« I would strongly discourage anyone from booking with this host, as you could lose your money like I did. I booked a two-night stay at this apartment and, upon arrival, called the number provided to obtain the access details. Unfortunately, nobody answered. I spent several hours outside the property repeatedly calling and received no response whatsoever. With no way to access the apartment I had paid for, I was eventually forced to find and pay for alternative accommodation. I raised the issue...

« Although the property itself was fine for the most part, the treatment from customer service is disappointing. We were allotted a specific room upon arrival only to be told that they had switched rooms last minute. When we let them know that the newly assigned room was NOT what was booked, they insisted that they were correct only to realize they were wrong. We were allowed to use the room we initially booked. The room we received was nice overall. There was an issue with the water boiler as...

« No contact from the hosts whatsoever with access details. Made countless phone calls to them...no answer! Very annoyed, had to book a hotel at last minute which was extra expense which we didnt need! Warning ⚠️ DO NOT BOOK THIS APARTMENT!! »

« Convenient location, clean room, very comfortable beds. I will note that the studio is right next to the front door for the block of studios and so you can hear people going in and out, not ideal if you’re a light sleeper.I’d definitely stay here again, good value and communicative hosts. There was a minor issue where the flat number wasn’t on the message with the key info, and I wasn’t checking in til 4am. Thankfully they had plenty of phone numbers for me to contact and someone picked up right...

« sehr nette Gastgeberin,leider vorort nicht anwesend;kein Esstisch im Wohnzimmer;kein Feuerzeug für den Gasherd,guter Schlafkonfort,Dusche sehr gut,Safe&Türöffnung kompliziert,sehr nette »