Amherst Vacation Rentals

"Not as advertised. No bar, very dated, room had a very bad musty smell, shower curtain was not nearly long enough and bathroom flooded during shower, the body wash dispenser was broken off the wall of the shower. There was some sort of domestic dispute in the room next to us which started at 5:00 am in the morning which lasted until 7:30 am. Called the front desk who had to come to our room at 5:00 am to listen. They tried calling the room and knocking but no one would answer. Asked for a refund but told us that since we booked through Hotels.com that we had to reach out to them. Unsure how this is applicable but anyways that is what we were told. After further questions/discussion is was discovered that his property changed hands recently and I would not suggest staying at this property. "

"Property was clean, rooms were nice, breakfast was decent enough selection"

"Staffing is excellent! Every single employee were just so friendly and helpful. Check in cookie was a nice touch. We stayed on the recently renovated 4th floor and the room was excellent. The bed was super comfy as was the pull out bed. Unfortunately the pool was closed so our kids were disappointed about that when we got down there with our swimsuits on. Parking was plentiful. I would suggest using the AC system on continuous run because when it kicks on and off it wakes you. Construction starts pretty early so that was kind of annoying. Our room also didn't have a do no disturb hanger so room service knocked on our door at 9am. Would definitely stay again at this hotel!! "

"My husband found the hot tub to not be hot. In fact when splashes from the pool landed on him, he found that water warmer. Bed, pillows very comfortable. Very clean & well maintained. Staff friendly, polite, and helpful."

"It was ok"

"Very dirty and sustained an injury due to unsafe room stairs next to bathroom "

"Found alot of stains and damage in the room. Do not disturb sign is broken and does not hang on the door. Pillows were too soft and flat. Not sound proof at all. I can hear people talking until 4AM. "

"Bed bug bites! Covered in bites during a stay."

"none"