This hotel (shelter for DSS-not listed on website) was very sketchy but we drove 3.5 hours for an event and we were tired after. There were security guards in multiple locations (I've never seen that at a hotel before). There were also people hanging around all around outside. The pool is not in service so if you saw it listed they lied. After getting the keycards I went to inspect the room. We booked this room before seeing google reviews. I searched the room all over to make sure there were no bugs. While checking one of the beds, there was crumbs, hair, and stains in 2 areas. I asked the front desk to change the sheet and she looked at me like I had 6 heads. I explained why I wanted it changed. We left to go to the event we came here for. Once back in the room, our TV was on (sounded like a kids show) and we couldn't get in there room. We went back to the front desk to say something wasn't right and our money back to leave. They didn't believe us and they went to look at the room with me. Not sure why we would lie but okay. Turns out one keycard didn't work and there was something wrong with the door handle. I said when I left the TV was not on so when the cleaning person went in to "change the sheets" they put the TV on (which was the news). After the person left, I went to inspect the bed. The sheets were not changed. All they did was brush off the crumbs, hair, and remade the beds. I was extremely irritated. Not sure why it couldn't have been changed. Staff was nice.