"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
"Excellent staff, extremely kind and helpful. Large and quiet room; had a great view and it was always kept immaculate as far as hotels can possibly be. Direct access to train station and located in nice secure area right by the Prime Minister’s offices."
"I had a lovely experience at the Kahala. It far exceeded my already high expectations. The staff were superb, particularly the concierge team, who helped me make my sightseeing plan come together with ease.
I highly recommend the Kahala."
"I had a lovely experience at the Kahala. It far exceeded my already high expectations. The staff were superb, particularly the concierge team, who helped me make my sightseeing plan come together with ease.
I highly recommend the Kahala."
"I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!"
"I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!"
One of the nicest hotels I’ve stayed with. Was disappointed that my room rate did not include access to the pool. Was not aware that such access came at a premium.
One of the nicest hotels I’ve stayed with. Was disappointed that my room rate did not include access to the pool. Was not aware that such access came at a premium.
Pierre
Reviewed February 16, 2024Reviewed February 16, 2024
We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay.
Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even...
We recently stayed at the Ritz Carlton Tokyo in the Millenia Suite, which was the perfect size for our family of three. The suite offered stunning views from both the bathroom and the living room, adding a touch of luxury to our stay.
Our Club Lounge access was a highlight, with its breathtaking views and excellent food. The staff were incredibly welcoming, knowing our names and being attentive to our special needs, including food allergies. This personalized service made our experience even...
This hotel just located next to the famous Roppongi Hills(Mori Tower) , the location is very convinent. The hotel room is modern and clean, this is one of the best stay for us during this tokyo trip.
This hotel just located next to the famous Roppongi Hills(Mori Tower) , the location is very convinent. The hotel room is modern and clean, this is one of the best stay for us during this tokyo trip.
Yimu
Reviewed December 29, 2014Reviewed December 29, 2014
Staff are professional and friendly. We like the design of the room overall. We are also impressed by the auto open/close lid of the bidet seat. Convenient, sense of high-tech, and it adds an extra layer of protection against germs and viruses. Great stay. Will come to visit Shinjuku again in three months, and we are planning to stay in this hotel again for sure.
Staff are professional and friendly. We like the design of the room overall. We are also impressed by the auto open/close lid of the bidet seat. Convenient, sense of high-tech, and it adds an extra layer of protection against germs and viruses. Great stay. Will come to visit Shinjuku again in three months, and we are planning to stay in this hotel again for sure.
I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!
I've stayed in a lot of Fairmont hotels and this was the best experience I've ever had. The hotel was clean and modern with great views from the rooms and 35th floor. What made it even better was the service was impeccable. Staff was very friendly and happy to help. Amazing experience!!
raj
Reviewed November 7, 2026Reviewed November 7, 2026
I never write reviews, however the staff at the JW in Tokyo go far and beyond excellence to make your stay and experience first class. From the time of your arrival until you leave and they all wave goodbye, you are made to feel special. Very nice experience.
I never write reviews, however the staff at the JW in Tokyo go far and beyond excellence to make your stay and experience first class. From the time of your arrival until you leave and they all wave goodbye, you are made to feel special. Very nice experience.
My favourite thing about the room was the four step skin care provided and ofc the view! The wait time in the lobby lounge could improve. Overall, amazing experience. Staff were super helpful and friendly. Arigato :)
My favourite thing about the room was the four step skin care provided and ofc the view! The wait time in the lobby lounge could improve. Overall, amazing experience. Staff were super helpful and friendly. Arigato :)
This was one of the best stays we've ever had. The service was outstanding, and both the breakfast and dinner offerings were excellent.
Rumi and her colleague — whose name I unfortunately can't recall — were absolutely wonderful. They were attentive, patient, and great listeners, even though we could only communicate in English and didn't speak the local language. They made us feel completely at home.
The rooms were immaculate — our beds were always made up perfectly, and everything was kept...
This was one of the best stays we've ever had. The service was outstanding, and both the breakfast and dinner offerings were excellent.
Rumi and her colleague — whose name I unfortunately can't recall — were absolutely wonderful. They were attentive, patient, and great listeners, even though we could only communicate in English and didn't speak the local language. They made us feel completely at home.
The rooms were immaculate — our beds were always made up perfectly, and everything was kept...
Vishal
Reviewed September 1, 2026Reviewed September 1, 2026
How much does it cost to stay in a 5-star hotel in Shibuya?
There are many different pricing options for 5-star hotels in Shibuya on Expedia. The amount you pay will depend on when you plan to travel, trip length and other factors. Compare all of the available accommodations for your desired dates and make use of our pricing and other filters to discover the perfect high-end stay.
Search for the lowest price per night from CA $194
What makes a hotel 5 stars in Shibuya?
Impeccable guest service characterizes every 5-star hotel in Shibuya. From the instant you arrive, staff attend to your every whim, whether offering luggage assistance and storage or providing in-room beauty treatments. What's more, hotels must offer top-rate amenities to meet the standard for a 5-star rating. These can include luxury bathrooms, a wellness centre, pools, gourmet kitchens and knowledgeable concierge.
Are there any 5-star all-inclusive resorts in Shibuya?
Expedia's filter tool is the easiest way to find exactly what you're looking for. Select "5-star" and "All inclusive" to show the most luxurious properties in Shibuya where your meals, lodging, activities and entertainment are included in the price. At these stays, your vacation is pure extravagance from the moment you arrive.
What are the top 5-star spa hotels in Shibuya?
If you're looking for some luxurious pampering, we recommend Grand Hyatt Tokyo. Other 5-star spa options that are known for their array of treatments and therapies are Park Hyatt Tokyo and Cerulean Tower Tokyu Hotel, also situated in or around Shibuya.
Are there any 5-star vacation rentals in Shibuya?
There are no 5-star vacation rentals in Shibuya on our site, but there are a few other top-rated properties worth looking into. Scan through our vacation rentals in Shibuya to discover the best place for your stay.