5/5 Excellent
Verified traveller
13 Jun. 2021
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021
Cerulean Tower Tokyu Hotel
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Overview of Cerulean Tower Tokyu Hotel
VIP Access
Cerulean Tower Tokyu Hotel
4.7/5 Exceptional
Guests rated this property 4.8/5 for cleanliness.
Popular amenities
- Pool
- Free WiFi
- Air conditioning
- Spa
- Restaurant
- Gym
Cleaning and safety practices
- Cleaned with disinfectant
- Hand sanitizer provided
- Personal protective equipment
Explore the area
- Shibuya Crossing6 min walk
- NHK Hall16 min walk
- Yoyogi National Gymnasium18 min walk
- Tokyo (HND-Haneda)36 min drive
Choose dates to view prices
About this area
Tokyo
Located in Tokyo's Shibuya neighborhood, Cerulean Tower Tokyu Hotel is in the city center and near a metro station. Shibuya Crossing and Tokyo Tower are notable landmarks, and travelers looking to shop may want to visit Toyosu Market. Looking to enjoy an event or a game? See what's going on at Tokyo National Olympic Stadium or Tokyo Dome. Guests love the hotel's central location.
View in a map
What's nearby
- Shibuya Crossing - 6 min walk
- Shibuya Hikarie - 7 min walk
- NHK Hall - 16 min walk
- Yoyogi National Gymnasium - 18 min walk
- Omotesando Hills - 3 min drive
Getting around
- Shibuya Station - 4 min walk
- Shinsen Station - 8 min walk
- Haneda Airport (HND) - 36 min drive
Restaurants
- 凹 KUNI — 3 min walk
- Hanamaru Udon — 3 min walk
- Hakushu Teppanyaki — 3 min walk
- Tsukada Farm — 3 min walk
- Sede tharros — 3 min walk
About this property
Awards and affiliations
The property is a member of Preferred Hotels & Resorts.
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Self parking on site (JPY 4000 per night)
- Wheelchair-accessible parking available
- Height restrictions apply for onsite parking
- Pick-up airport shuttle (surcharge) from 8:00 AM - 8:00 PM
- Airport shuttle on request
Food and drink
- Full breakfast available for a fee daily 7 AM–10 AM: JPY 3993-3993 for adults and JPY 1996-3993 for children
- 5 restaurants and 1 coffee shop/café
- 2 bars/lounges
- 24-hour room service
Things to do
- Fitness center
- Full-service spa
- Indoor pool
Family friendly
- Babysitting/childcare (surcharge)
- Grocery/convenience store
- Indoor pool
- Laundry facilities
- Refrigerator
Conveniences
- Ballroom
- Banquet hall
- Elevator
- Free newspapers in lobby
- Front-desk safe
- Gift shop/newsstand
- Grocery/convenience store
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Laundry facilities
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Wedding services
Languages spoken
- English
- Japanese
Business services
- 24-hour business center
- Computer station
- Conference space (108 square feet)
- Meeting room
Spa
- Body treatments
- Facials
- Sauna
- Spa open select days
- Spa tub
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible bathroom (select rooms)
- In-room accessibility (select rooms)
- Wheelchair-accessible concierge desk
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible restaurant
- Wheelchairs available on site
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Down comforter
- Heating (climate-controlled)
- Hypo-allergenic bedding
- Pillow menu
- Premium bedding
Bathroom
- Bathrobes
- Designer toiletries
- Electronic bidet
- Hair dryer
- Shampoo
- Soap
- Toilet paper
- Towels
- Toothbrush and toothpaste
Entertainment
- Cable channels
- TV
Food and drink
- Coffee/tea maker
- Electric kettle
- Free bottled water
- Minibar
- Refrigerator
More
- Connecting rooms available
- Desk
- Free newspapers
- In-room massage
- Iron/ironing board (on request)
- Phone
- Safe
- Slippers
Similar properties
See similar properties
Policies
Check-in
Check-in from 2 PM - 1:00 AM
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Due to COVID-19, this property’s food and beverage options may be limited pursuant to local regulations.
Some room names indicate varying check-in and check-out times, which override standard check-in and check-out hours.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets not allowed (service animals welcome)
Service animals are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between JPY 3993 and JPY 3993 for adults, JPY 1996 and JPY 3993 for children (approximately)
- Airport shuttle fee: JPY 15000 per vehicle (maximum occupancy 6)
- Self parking fee: JPY 4000 per night
- Facilities fee: JPY 2200 per person and includes use of: fitness facilities
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests under 13 years of age are not allowed in the Executive Salon.
The executive lounge is open 8-10:30 AM for breakfast, 10:30 AM-2 PM and 7-8 PM for tea time, and 2-7 PM for afternoon tea.
We should mention
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 10:00 AM to 7:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the swimming pool, health club, fitness facility, or spa tub
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
Property is also known as
Cerulean Hotel
Cerulean Hotel Tokyu
Cerulean Tokyu Tower
Cerulean Tower Hotel
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Tokyo
Hotel Cerulean
Tokyu Cerulean Tower Hotel
Cerulean Tower Tokyu Hotel Shibuya, Tokyo
Cerulean Tower Tokyu
Cerulean Tower Tokyu Hotel Hotel
Cerulean Tower Tokyu Hotel Tokyo
Cerulean Tower Tokyu Hotel Hotel Tokyo
Frequently asked questions
4.7
Exceptional
4.8/5
Cleanliness
4.7/5
Staff & service
4.6/5
Amenities
4.7/5
Property conditions & facilities
5/5 Excellent
Atsuko
Travelled with family
25 Dec. 2020
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
5/5 Excellent
Siva, Tokyo Japan
Travelled with family, Business traveller
15 Dec. 2020
Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2020
5/5 Excellent
Verified traveller
23 Nov. 2020
Stayed 2 nights in Nov 2020
5/5 Excellent
Verified traveller
21 Jun. 2020
Stayed 1 night in Jun 2020