10/10 Excellent
somusa
Travelled with partner
Mar 25, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
somusa
Stayed 3 nights in Mar 2023
Choose dates to view prices
The Okura Tokyo
Photo gallery for The Okura Tokyo
Overview of The Okura Tokyo
The Okura Tokyo
9.4/10 Exceptional
Popular amenities
- Pool
- Spa
- Parking included
- Free WiFi
- Restaurant
- Air conditioning
2-10-4 Toranomon, Minato-ku, Tokyo, Tokyo, 105-0001
Explore the area
- Tokyo Tower15 min walk
- Tokyo Midtown19 min walk
- Roppongi Hills7 min drive
- Tokyo (HND-Haneda)28 min drive
Room options
About this area
Tokyo
The Okura Tokyo is located in Minato, a neighborhood in Tokyo, and is near a metro station. Tokyo Tower and Tokyo Imperial Palace are notable landmarks, and some of the area's popular attractions include Shinjuku Gyoen National Garden and Tokyo Disneyland®. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome.
What's nearby
- Tokyo Tower - 15 min walk
- Hibiya Park - 16 min walk
- Akasaka Sacas - 17 min walk
- Tokyo Midtown - 19 min walk
- Roppongi Hills - 7 min drive
Getting around
Restaurants
- 桃花林 - 1 min walk
- すき家 - 3 min walk
- スターライト - 1 min walk
- Tully's Coffee - 3 min walk
- タリーズコーヒー神谷町プライムプレイス店 - 3 min walk
About this property
The Okura Tokyo
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Languages
English, Japanese
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean & Safe Stay (Okura Nikko Hotels)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)
Social distancing
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi and wired Internet
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking on site
- Limited onsite parking
- Wheelchair-accessible parking and van parking available
- Height restrictions apply for onsite parking
- 24-hour pick-up airport shuttle (surcharge)
- Airport shuttle on request
Food and drink
- Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: JPY 6000 per person
- 1 bar
- 5 restaurants
- Room service available
Restaurants on site
- Nouvelle Epoque
- Orchid
- Sazanka
- Toh-Ka-Lin
- Yamazato
Things to do
- Fitness center
- Full-service spa
- Indoor pool
- Sauna
- Shopping
- Steam room
Family friendly
- Free cribs/infant beds
- Indoor pool
- Refrigerator
- Soundproofed rooms
Conveniences
- Elevator
- Front-desk safe
Guest services
- 24-hour front desk
- Concierge services
- Daily housekeeping
- Dry cleaning service
- Hair salon
- Luggage storage
- Multilingual staff
- Porter/bellhop
- Tour/ticket assistance
- Turndown service
Business services
- Business center
- Conference center (32292 square feet of space)
- Meeting rooms - 9
Outdoors
- Garden
Spa
- Massage/treatment rooms
- Massages
- Sauna
- Spa open daily
- Steam room
- Treatment room
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Accessible airport shuttle
- Elevator
- In-room accessibility (select rooms)
- Wheelchair-accessible business center
- Wheelchair-accessible concierge desk
- Wheelchair-accessible lounge
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
- Wheelchair-accessible path to elevator
- Wheelchair-accessible restaurant
- Wheelchair-accessible van parking
More
- Designated smoking areas
Room amenities
Bedroom
- Air conditioning (climate-controlled)
- Bed sheets
- Blackout drapes/curtains
- Free cribs/infant beds
- Heating (climate-controlled)
Bathroom
- Bathrobes
- Electronic bidet
- Free toiletries
- Hair dryer
- Separate bathtub and shower
- Shampoo
- Soap
- Toilet paper
- Towels
Entertainment
- Flat-screen TV
- Pay movies
- Satellite channels
Food and drink
- Coffee/tea maker
- Electric kettle
- Espresso maker
- Free bottled water
- Refrigerator
More
- Children's slippers
- Desk
- Free newspapers
- Iron/ironing board (on request)
- Restaurant dining guide
- Safe
- Slippers
- Soundproofing
- Turndown service
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Policies
Check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age: 20
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival
Breakfast is not included in the Breakfast rate plan for children age 11 and younger. Club Lounge Access is not included in the Club Room or Heritage Room for children age 11 and younger.
Okura Salon is closed until further notice. Shuttle service is not available until further notice.
Renovations and closures
The following facilities or services will be unavailable from April 01 2020 to March 30 2025 (dates subject to change):
- Business center
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child per adult, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for JPY 12650.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
Optional extras
- Fee for buffet breakfast: approximately JPY 6000 per person
- Airport shuttle fee: JPY 52000 per vehicle (maximum occupancy 2)
- Rollaway bed fee: JPY 12650.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Safety features at this property include a smoke detector and a security system
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Room service is available 7 AM -10 PM on weekdays and 6 AM - 10 PM on weekends and holidays.
Children 11 years old and younger are not allowed in the Club Lounge after 5 PM.
Please note: rooms listed with optional rollaway beds can accommodate a maximum of 1 extra bed.
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Okura Tokyo Hotel
Okura Hotel
Okura Tokyo
The Okura Tokyo Hotel
The Okura Tokyo Tokyo
The Okura Tokyo Hotel Tokyo
The Okura Tokyo (Open on September 12 2019)
Frequently asked questions
The Okura Tokyo Reviews
Reviews
9.4
Exceptional
9.7/10
Cleanliness
9.4/10
Staff & service
9.3/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Excellent
Charles
Travelled with family
Mar 17, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Charles
Stayed 4 nights in Mar 2023
8/10 Good
Eishun, Kyoto
Mar 8, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Eishun
Stayed 3 nights in Mar 2023
10/10 Excellent
Matthew, Hingham
Travelled with family
Mar 6, 2023
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Matthew
Stayed 4 nights in Mar 2023
10/10 Excellent
Flora
Mar 4, 2023
Liked: Staff & service, amenities, property conditions & facilities
Flora
Stayed 2 nights in Mar 2023
8/10 Good
Expedito
Feb 15, 2023
Expedito
Stayed 3 nights in Feb 2023
10/10 Excellent
Amanda, Redwood City
Travelled with family
Feb 2, 2023
Liked: Cleanliness, staff & service, property conditions & facilities
Amanda
Stayed 3 nights in Jan 2023
10/10 Excellent
Verified traveller
Travelled with family
Dec 29, 2022
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room
Verified traveller
Stayed 4 nights in Dec 2022
10/10 Excellent
Didi
Travelled with family
Dec 28, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Didi
Stayed 7 nights in Dec 2022
10/10 Excellent
Yuji
Travelled with family
Dec 25, 2022
Liked: Cleanliness, property conditions & facilities
Yuji
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