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Imperial Hotel

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Lobby
Family Connecting Room (3 Bedrooms) | 1 bedroom, premium bedding, down comforters, minibar
Main Building Junior Suite Twin | 1 bedroom, premium bedding, down comforters, minibar
Family Connecting Room (3 Bedrooms) | 1 bedroom, premium bedding, down comforters, minibar
1 bedroom, premium bedding, down comforters, minibar

Overview of Imperial Hotel

Imperial Hotel

5-star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym
Map
1-1-1 Uchisaiwaicho Chiyoda-ku, Tokyo, Tokyo-to, 100-8558

Explore the area

  • Popular LocationHibiya Park2 min walk
  • Popular LocationTokyo International Forum11 min walk
  • Popular LocationTokyo Imperial Palace12 min walk
  • AirportTokyo (HND-Haneda)27 min drive

Room options

About this area

Tokyo

Located in Chiyoda neighborhood, Imperial Hotel is connected to a shopping center. Tokyo Imperial Palace and Tokyo Tower are notable landmarks, and the area's natural beauty can be seen at Tokyo Bay and Ueno Onshi Park. Traveling with kids? Make time for Tokyo Disneyland®, or check out an event or a game at Tokyo Dome. Guests appreciate the hotel's location for the sightseeing.

What's nearby

  • Hibiya Park - 2 min walk
  • Tokyo International Forum - 11 min walk
  • Tokyo Imperial Palace - 12 min walk
  • Akasaka Sacas - 3 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Hibiya Station - 4 min walk
  • Shimbashi Station - 8 min walk
  • Narita Intl. Airport (NRT) - 48 min drive

Restaurants

  • GINZA 300 BAR NEXT - 3 min walk
  • MUJI flagship branch - 4 min walk
  • Js Lennep - 5 min walk
  • Keiraku - 5 min walk
  • TENーYONE - 5 min walk

About this property

Imperial Hotel

5-star luxury hotel located in Chiyoda
Located close to Tokyo Imperial Palace and Tokyo Tower, Imperial Hotel provides a roundtrip airport shuttle, a grocery/convenience store, and shopping on site. For some rest and relaxation, visit the sauna or hot tub, and indulge in aromatherapy or a massage. Be sure to enjoy a meal at any of the 12 onsite restaurants. Aerobics classes are offered at the gym; the property also has 2 coffee shops/cafes, a hair salon, and dry cleaning/laundry services. In addition to 3 bars and a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool and a children's pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and limo/town car service
  • An area shuttle, an electric car charging station, and express check-out
  • A front desk safe, a 24-hour front desk, and coffee/tea in the lobby
  • Guest reviews say great things about the helpful staff and location
Room features
All 697 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like pillow menus and laptop-compatible safes. Guest reviews highly rate the comfortable rooms at the property.
Extra amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with deep soaking tubs and bidets
  • 32-inch HDTVs with cable channels and DVD players
  • Wardrobes/closets, refrigerators, and video-game consoles

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Coronavirus Guidelines (Japan)
Follows industry cleaning and disinfection practices of GBAC STAR Facility Accreditation (global expert)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered self parking on site (JPY 12,000 per day; includes in/out privileges)
  • RV/bus/truck parking on site
  • Extended parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily cooked-to-order breakfast available for a fee: JPY 2,400–9,200 per person
  • 12 restaurants
  • 2 coffee shops/cafes
  • 3 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Fitness classes
  • Gym
  • Indoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate bedroom
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business center
  • Computer station
  • Conference center (344 square feet of space)

Spa

  • Aromatherapy
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels

Entertainment

  • 32-inch flat-screen TV with digital channels
  • DVD player
  • Video game console

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Office
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Stay is included for children age 0-5 only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between JPY 2400 and JPY 9200 per person (approximately)
  • Airport shuttle fee: JPY 48840 per person (one-way)
  • Airport shuttle fee per child: JPY 48840 (one-way), (from 1 to 5 years old)
  • Covered self parking fee: JPY 12000 per day (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel Hotel
Imperial Hotel Tokyo
Imperial Hotel Hotel Tokyo

Frequently asked questions

Does Imperial Hotel have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Imperial Hotel?

As of Feb 1, 2023, prices found for a 1-night stay for 2 adults at Imperial Hotel on Feb 3, 2023 start from CA $511.85, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Imperial Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Imperial Hotel?

Self parking is available for JPY 12000 per day.

What time is check-in at Imperial Hotel?

Check-in is from 2:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at Imperial Hotel?

Check-out is at noon.

Does Imperial Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 48840 per person applies.

Where is Imperial Hotel located?

This family-friendly Tokyo hotel is located in the historical district, within 2 mi (3 km) of Tokyo Imperial Palace and Tokyo Tower. Tokyo Bay and Tokyo Dome are also within 3 mi (5 km). Hibiya Station is only a 4-minute walk and Kasumigaseki Station is 6 minutes.

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1019 reviews" "
" "10 - Excellent 80%
Rating 8 - Good. 148 out of 1019 reviews" "
" "8 - Good 15%
Rating 6 - Okay. 31 out of 1019 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 15 out of 1019 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 12 out of 1019 reviews" "
" "2 - Terrible 1%

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.3/10

Property conditions & facilities

9.3/10

Eco-friendliness

Reviews

8/10 Good

Teguh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel

10/10 Excellent

Kwang Hee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great kind home service

10/10 Excellent

HENRY

Liked: Staff & service, amenities, property conditions & facilities
It's an old world grand hotel, but renewed elegantly. I booked a larger room, and it was quite large. The hotel is steps from the imperial palace, and minutes walk from Ginza. Other than the hiccup at check-in, everything else after that ran perfectly.

10/10 Excellent

MICHAEL, MAPLE RIDGE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Imperial has a long and rich history, in its heyday world Presidents and Hollywood elite guested here, to this day you can see why, and it was such a pleasure to have been able to stay here, although we felt severely underdressed as everyone was in suits, gowns, or traditional attire. If you ever stayed at The Plaza in NY, The Windsor in Melbourne, or the Ritz in London, you will know what to expect here, a treat.

10/10 Excellent

Jon

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Classy established hotel. Excellent service at par with Plaza and Waldorf in NYC. Excellent experience.
Stayed 4 nights in Nov 2022

10/10 Excellent

shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I were stayed for our 23rd wedding anniversary. We had awesome time. What a delightful stay. I recommend to everyone this hotel. Stuff were super nice. My favorite was "old ber" enjoyed so much‼️ definitely we'll go back again‼️

4/10 Poor

nan

Travelled with group
Liked: Cleanliness
The hotel is located in Ginza with lots of shops and restaurants around. However, it is right next to the subway/metro with trains coming by every few minutes, which makes it hard to go to sleep. We stayed at 28th floor, but I still bothered by the train noises. Room services are not provided everyday, only three days per week. It took long time to check in due to the crowds waiting at the front desk. Overall, it is not worth the money we spent. I will not stay here again. I would not recommend this hotel to my friends and family.

2/10 Terrible

Tipton

Stayed 1 night in Oct 2022

10/10 Excellent

Bruce

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wifi was poor in our room but fine elsewhere. Concierge staff was extremely helpful in arranging our visits to local museums.
Stayed 2 nights in Oct 2022

10/10 Excellent

Eugene

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022