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Imperial Hotel

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Indoor pool
1 bedroom, premium bedding, down comforters, in-room safe
1 bedroom, premium bedding, down comforters, in-room safe
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Overview of Imperial Hotel

VIP Access

Imperial Hotel

5 out of 5

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationHibiya Park4 min walk
  • Popular LocationTokyo International Forum11 min walk
  • Popular LocationTokyo Imperial Palace15 min walk
  • AirportTokyo (HND-Haneda)26 min drive

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About this area

Tokyo

Located in Chiyoda neighborhood, Imperial Hotel is connected to a shopping center. The area's natural beauty can be seen at Tokyo Bay and Ueno Onshi Park, while Tokyo Tower and Disneyland® Tokyo are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Tokyo Dome. Guests appreciate the hotel's location for the sightseeing.
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Popular Location

What's nearby

  • Hibiya Park - 4 min walk
  • Tokyo International Forum - 11 min walk
  • Tokyo Imperial Palace - 15 min walk
  • Nippon Budokan - 4 min drive
  • Tokyo Tower - 6 min drive

Getting around

  • Hibiya Station - 4 min walk
  • Yurakucho Station - 9 min walk
  • Narita Intl. Airport (NRT) - 48 min drive

Restaurants

  • MUJI flagship branch — 4 min walk
  • Js Lennep — 5 min walk
  • Keiraku — 5 min walk
  • Wendy's — 5 min walk
  • Hei Fung Terrace — 5 min walk

About this property

Imperial Hotel

Luxury hotel connected to the convention center in Tokyo with 12 restaurants
This hotel features 12 restaurants, an indoor pool, and 3 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, 2 coffee shops/cafés, and a snack bar/deli are onsite. All 697 individually decorated rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include DVD players, refrigerators, and flat-screen TVs.
Imperial Hotel offers 697 accommodations with DVD players and laptop-compatible safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with digital channels and video-game consoles. Bathrooms include shower/tub combinations with deep soaking bathtubs, bathrobes, slippers, and bidets.

This Tokyo hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Roundtrip train station shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7:00 AM–9:30 AM: JPY 2400-9200 per person
  • 12 restaurants and 2 coffee shops
  • 3 bars/lounges
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Aerobics classes
  • Children's pool
  • Fitness center
  • Indoor pool
  • Sauna
  • Shopping
  • Spa services
  • Spa tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Japanese

Business services

  • Business center
  • Computer station
  • Conference center (344 square feet of space)
  • Meeting rooms - 7

Spa

  • Aromatherapy
  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable/satellite channels
  • DVD player
  • Video-game console

Food and drink

  • Free bottled water
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Turndown service

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Guest rating 4.5+
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Policies

Check-in

Check-in from 2:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
Stay is included for children age 0-5 only when sharing a bed with an adult and using existing bedding. Meals are not included in the room rate for children.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100-200 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Guests are not required to pay the city tax when travel stay dates are between July 1, 2020 - September 30, 2021. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between JPY 2400 and JPY 9200 per person (approximately)
  • Airport shuttle fee: JPY 48840 per person (one-way)
  • Airport shuttle fee per child: JPY 48840 (one-way), (from 1 to 5 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Imperial Hotel
Imperial Hotel Tokyo
Imperial Tokyo
Imperial Hotel Tokyo
Imperial Tokyo
Hotel Imperial Hotel Tokyo
Tokyo Imperial Hotel Hotel
Hotel Imperial Hotel
Imperial
Imperial Hotel Hotel
Imperial Hotel Tokyo
Imperial Hotel Hotel Tokyo

Frequently asked questions

4.7
Exceptional
Rating 5 - Excellent. 790 out of 996 reviews
5 - Excellent 79%
Rating 4 - Good. 153 out of 996 reviews
4 - Good 15%
Rating 3 - Okay. 31 out of 996 reviews
3 - Okay 3%
Rating 2 - Poor. 14 out of 996 reviews
2 - Poor 1%
Rating 1 - Terrible. 8 out of 996 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.6/5

Property conditions & facilities
Write a review

3/5 Okay

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The bedroom was nice, the staff was plentiful, polite, and helpful, and everything was spotless. Yet I think that in the end I want to stay somewhere more casual and fun.
Stayed 3 nights in Jul 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2020

3/5 Okay

Stayed 7 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2020

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2020