Standard Room, Non Smoking
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Reviews of Hampton Inn Dallas-Addison

2 out of 5
Hampton Inn Dallas-Addison
4505 Beltway Dr, Addison, TX

Reviews

8.2

Very good

Rating 10 - Excellent. 417 out of 1000 reviews" "
Rating 8 - Good. 352 out of 1000 reviews" "
Rating 6 - Okay. 130 out of 1000 reviews" "
Rating 4 - Poor. 57 out of 1000 reviews" "
Rating 2 - Terrible. 44 out of 1000 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Samir

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is going through a change in the management. so It was not in a good shape when I stayed. I'd to shorten my booking from 8 nights to just 1 night. They earlier said that they won't charge me due to inconvenience. But they later charged the regular fee for 1 night.
Stayed 8 nights in Aug 2022

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Jul 2022

4/10 Poor

Rick

Travelled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hampton Inn Addison 2022
It was fine. Checkin was pleasant and the staff very nice. Hotel needs updating but they are in the process so it should be better, shortly. The room was comfortable and clean. Breakfast was mediocre when compared to other Hamptons in which we had stayed. The location was great for our activities and included passes to the Kaboom Town festivities which was a nice plus.
Stayed 1 night in Jul 2022

10/10 Excellent

Elizabeth

Stayed 1 night in Jul 2022

10/10 Excellent

Brice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2022

8/10 Good

Zhuo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

4/10 Poor

Mario

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wont go back
Stayed 4 nights in Jun 2022

8/10 Good

CharToya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2022

4/10 Poor

Helge

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Not advising to stay here unless you want to time travel to the early 90s. Looks like this is when the hotel was last renovated. Floor carpets are coming loose, only one elevator works, walls and sheets have yucky gross mystery stains, pillows are tiny and useless. The mattresses must be ancient as they're saggy with little to no comfort. One room had a fridge & microwave, the other simply didn't. The staff working there is pleasant, helpful and trying to be accommodating. But this place should have been renovated years ago. It doesnt help that they have fancy posters on tripods in the hallway advertising how gorgeous the rooms potentially could look in the future after renovations - the here&now reality is a far cry away from that. Breakfast options were decent, good potatoes with meh eggs, no meat/protein being offered. Thin watery oatmeal, bananas, bread and waffles as well. Thinnest coffee ever brewed. The mediocre breakfast can't save anything that the gross rooms did to you the night before.
Stayed 2 nights in Jun 2022
Response from mike on Jul 4, 2022
. Thank you for taking the time to provide us with your rating and constructive feedback. This matter was brought to management's attention and fixed for future guests. We hope you return for a much better stay in the future. Thank you and have a great day.

10/10 Excellent

Julius

Stayed 1 night in Jun 2022
Response from mike on Jul 4, 2022
Thank you for Amazing Review.

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Just ok
Checkin was fine. Room was old. Bed was small and not comfortable. Second day there was a sewer type smell.
Stayed 2 nights in Jun 2022

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from mike on Jul 4, 2022
Thank you for your amazing Review.

10/10 Excellent

Angela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel.. really enjoyed our stay
Stayed 1 night in Jun 2022
Response from Mike on Jul 4, 2022
Thank you for your Amazing Review.

10/10 Excellent

Elizabeth

Stayed 2 nights in Jun 2022

10/10 Excellent

Adrienne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel for a one-night stay in N.Dallas
A very nice hotel for a one-night stay in the north Dallas area. Cleanliness and comfort were exceptional. Access to ice and vending was perfect. I would stay here again.
Stayed 1 night in May 2022
Response from mike on Jul 4, 2022
thank you for amazing Review.

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from mike on May 30, 2022
Thank you for your Great Review.

4/10 Poor

Karla

Travelled with family and small children, Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was horrible They don’t even give you a bottle of water They don’t have a service attitude
Stayed 4 nights in May 2022
Response from mike on Jul 4, 2022
. Thank you for taking the time to provide us with your rating and constructive feedback. This matter was brought to management's attention and fixed for future guests. We hope you return for a much better stay in the future. Thank you and have a great day.

4/10 Poor

KARLA SUSANA RODRÍGUEZ, Tlajomulco de Zúñiga

Travelled with family, Business traveller
Old property
Stayed 4 nights in May 2022
Response from mike on Jul 4, 2022
. Thank you for taking the time to provide us with your rating and constructive feedback. This matter was brought to management's attention and fixed for future guests. We hope you return for a much better stay in the future. Thank you and have a great day.

10/10 Excellent

Arcely

Travelled with family
Liked: Staff & service
Breakfast fantastic
Stayed 1 night in May 2022

2/10 Terrible

Kyle

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Went downhill after the lobby
The lobby was nice and the nice young lady that checked me in was sweet. The breakfast was good. The woman in doing the prep and refill work was all by herself but she was nice and she did a great job. The ground floor hallway I walked for my stay was dingy looking and the carpet looked very old and dirty even though I heard them vacuuming in the morning. That's another thing, when someone in the hall opened a door it sounded like the were right on the other side of my door. The gap at the bottom of the door seemed much larger than typical. My room Smelled musky upon immediately entering it. Was dimly lit. The lights above the desk were so dim they were unusable. No safe, no fan in the bathroom, the lamp shades were covered in fine hairs that danced in the moldy smelling A/C wind(not central). I think the room had mites or fleas because I was itchy after sleeping in the decently comfortable bed. But I was such a nervous wreck the next night I thought I was feeling things crawling when I was unsuccessfully trying to sleep. I got up at 3 in the morning and just left. Take all that as you want.
Stayed 2 nights in May 2022

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
One side of the bed was really worn out.
Stayed 1 night in May 2022

10/10 Excellent

Johnita

Stayed 1 night in May 2022
Response from Ismail on May 16, 2022
Thank you for taking the time out to provide us with such positive and constructive feedback.. Ismail

2/10 Terrible

Scott

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallways smelled like wet dog. Had a three night stay and room was never serviced. Workout room had a broken treadmill, an elliptical and a deflated exercise ball, that was it - should not be considered as an “amenity.”
Stayed 3 nights in May 2022
Response from Sam on May 15, 2022
Thank you for taking the time to provide us with your rating and constructive feedback. We are sorry to see that your stay was less than and we agree that your experience is unacceptable. This matter was brought to managements attention and fixed for future guests. We hope you return for a much better stay in the future. Thank you and have a great day.

6/10 Okay

Alejandro

Travelled with partner
Great area for shopping and dining but Everything about this property was just ok.
Stayed 1 night in May 2022
Response from mike on May 30, 2022
Thank you for your review.

10/10 Excellent

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent night with very friendly staff. The morning person also checked us in. He is very nice and informed about the area. There is construction going on in the area, but there is nothing the hotel can do about it
Stayed 1 night in Apr 2022
Response from ismail on Apr 25, 2022
Thank you For amazing Review. Ismail

4/10 Poor

David

Business traveller
Disliked: Staff & service, property conditions & facilities
Ceiling was caving in. Have been there twice and both time problem. First time two light bulbs were burnt out and the window shade does not work. Always says they are under construction but never see anyone working. Will never stay there again
Stayed 1 night in Apr 2022
Response from sam on Apr 18, 2022
Thank you for taking the time to provide us with your rating and constructive feedback. This matter was brought to management's attention and fixed for future guests. We hope you return for a much better stay in the future. Thank you and have a great day.

8/10 Good

Robin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Sam on Apr 18, 2022
Thank you for your Feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2022
Response from sam on May 30, 2022
Thank you for your review.

8/10 Good

Susie

Travelled with family
Liked: Cleanliness, staff & service
Front staff was very friendly. Beds were very uncomfortable.
Stayed 1 night in Apr 2022
Response from sam on Apr 18, 2022
Thank you for taking the time to provide us with your rating and constructive feedback. This matter was brought to managements attention and fixed for future guests. We hope you return for a much better stay in the future. Thank you and have a great day.

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!!
Stayed 1 night in Mar 2022
Response from Sam on Apr 18, 2022
Thank you for Amazing Report.

2/10 Terrible

jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
TERRIBLE
Hair on sheets, used kleenex inside the kleenex container, small hairs in shower, dust everywhere
Stayed 1 night in Mar 2022
Response from Sam on Apr 18, 2022
Thank you for taking the time to provide us with your rating and constructive feedback.. This matter was brought to managements attention and fixed for future guests. We hope you return for a much better stay in the future. Thank you and have a great day.

10/10 Excellent

Hung

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a good time staying here
Stayed 1 night in Feb 2022
Response from mike on Feb 24, 2022
Dear Jason Nutzman: Thank you, Jason for taking the time out to provide us with such amazing feedback! We hope you come back for another great visit!

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2022

4/10 Poor

walter

Business traveller
Disliked: Property conditions & facilities, room comfort
Under Construction
Everything was fine until about 9am, that’s when the incessant hammering started. Couldn’t work, sleeping was out of the question. I have stayed at this hotel a hundred times. This is the first time that I have been on the first floor by the lobby. There were only a few people in the hotel, because they were doing construction on the other floors. Would have been nice to know!
Stayed 2 nights in Feb 2022

10/10 Excellent

Rutambhara Satish

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice stay. Clean and quite, great access to restaurants and shopping malls. Staff was friendly. Check-in and Check-out was smooth.
Stayed 3 nights in Feb 2022
Response from mike on Feb 24, 2022
Dear Jason Nutzman: Thank you, Jason Nutzman for taking the time out to provide us with such amazing feedback! We hope you come back for another great visit!

10/10 Excellent

tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2022
Response from ismail on Jan 17, 2022
Thank you for your comments and looking forward to see you again. Ismail

8/10 Good

Eddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2021
Response from mike on Jan 10, 2022
we Thank you for Staying with us , looking forward to see you again.

10/10 Excellent

LaTonya, Aubrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and cozy rooms. Staff is friendly.
Stayed 1 night in Dec 2021
Response from mike on Jan 10, 2022
Thank you for Staying we look forward to see you again. mike

10/10 Excellent

Raul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay
Stayed 1 night in Dec 2021
Response from ismail on Dec 29, 2021
Thank you very much for your review we look forward to see you again. Ie

10/10 Excellent

Alma

Stayed 1 night in Nov 2021
Response from Ismail on Dec 29, 2021
Thank you very much for your review.Welook forward to see you again. Ie

2/10 Terrible

Kassandra

Travelled with family
We were put in the dirtiest room with no walking space around the bed all crammed in old everything even the phone was missing all buttons. Switched us to another room that had a full size bed wit
Stayed 1 night in Nov 2021

8/10 Good

Beth

Stayed 1 night in Nov 2021

10/10 Excellent

Derick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from mike on Nov 7, 2021
Thank you for staying looking forward to see you again.

10/10 Excellent

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay
It was overall an excellent choice, everything was on point i would recommend it
Stayed 4 nights in Oct 2021
Response from mike on Oct 26, 2021
Thank you for your comments we look forward to see you again. Mike

4/10 Poor

TERESA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Is this a HAMPTON???!!
The hotel overall was very old and the carpet was VERY NASTY! Extremely disappointed that this was a HAMPTON! We have stayed at Hamptons for 30 years for business as well as family. Always been able to count on the Hampton name to deliver. No fridge, no microwave, WAS THIS SUPPOSE TO BE MOTEL6??????
Stayed 1 night in Sep 2021
Response from ie on Oct 26, 2021
Thank you for your comments currently we are under Renovation sorry for your inconvenient.

6/10 Okay

Manar

Travelled with family, Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness
Checking in was easy and fast. Bed was comfortable. I was disappointed with the cleaning. There was a soap in the shower the soap dish at the sinks had some hair/dirt. Cleanliness was my big issue and I am hoping the hotel will take it more seriously.
Stayed 1 night in Sep 2021
Response from mike on Sep 26, 2021
Thank you for your comments we are sorry for your inconvenient and will make sure its doesn't happen.

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
I had surgery and their accommodations was wonderful! The staff was super helpful and the room was extremely clean and nice.
Stayed 2 nights in Sep 2021
Response from ie on Sep 11, 2021
Hello Elizabeth Thank you for your comments looking forward to see you again. Ie

8/10 Good

Remica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2021
Response from ie on Sep 8, 2021
Thank you for your Response look forward to see you again. Ie