Santa Lucia Vacation Packages

The hotel staff were extremely friendly and highly professional – honestly, I’ve rarely experienced this level of service. The hotel is in a perfect location, right in the city center, which is a huge advantage. Everything was clean, well-maintained, and very comfortable. I would highly recommend this place to anyone looking for quality accommodation.

The room was kept clean. The staff extremely nice and attentive. Breakfast was good and the dinning area very clean. It was walking distance from Academia gallery.

The location is perfect, you can see the stunning view from the breakfast area. But if the breakfast items can be more choice. Shower room a bit small

we stayed from May 1 to May 4 2026. The room was clean. The hotel is next to Uffizz, a short walk to Ponte Vecchio, Piazza della Signoria, and many more. Close to awesome restaurants. We were upgraded to a suite. When we got to the room we were surprised with free tshirts. The room was a good size with separate sitting area. The shower was awesome with plenty of water pressure. Toilets flushed, no problems. The room amenities were awesome, robes, slippers, lush towels, free water, we had chocolates when we arrived to our room in the evening. The toiletries were luxury. The breakfast was good with a good selection. The staff were awesome. There were 2 issues, the view from our room but not a deal breaker. The smell coming from the bathroom, even with diffuser is very unpleasant at times. The plumbing system in Florence is old, the hotel tries its best to mask it. Air conditioning was great. The way to our room was a little confusing but we mastered it ☺️.

Wonderful rooms, fantastic staff, a retreat in Florence!