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"Great stay, but the pool is not as expected "

"Rooms are great, clean and have everything you need. Staff was good, friendly and accomidating. Great location. However only one elevator was working and very small."

"The service is outstanding and the food/drinks quality is superior. I am always very happy with the welcome reception from the concierge. Everyone does their job so well and happily and we look forward each year to returning to Whiteoaks. The food is well prepared and the helpings are large. We love this hotel and it’s a great weekend away from home. "

"We were here last year and decided to stay here again. This time our room and entire floor is newly renovated. Great staff, good breakfast, a lot of amenities, awesome view and close to everything. "

"When we arrived we were informed the pool was closed. House keeping only available on request. Only saw one housekeepers cart one day, but there were bags of laundry piled up everywhere. Ice only available on floors 4 6 8 etc. Machines on 4 and 6 not working. Second night tv would not work. Wont go back. "

"Amazing stay, great room - modern and clean. Free access to observation floor. Would stay again. "

"Always great time with kids "

"Staff was very helpful"

"They don’t have a hot breakfast, it’s just tiny donuts, apples and oranges and woffels , I went to the breakfast as soon as it started in the morning and there was already lots of people there so I just took a coffee and went back to my room, it’s just a tiny free breakfast room with nothing much ,,, and parking your car is an additional $22 per night, , didn’t use the pool or hot tub or sauna, always lots of others were using it, so didn’t bother, but besides that it was clean and comfortable 😊"