2 restaurants, servant le déjeuner et le dîner; cuisine de pizzas
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USC Hotel – Avis

3.5 out of 5
USC Hotel
3540 South Figueroa Street, Los Angeles, CA

Avis

9,0

Merveilleux

Note de 10 – Excellent, d’après 854 avis sur 1304." "
Note de 8 – Bien, d’après 265 avis sur 1304." "
Note de 6 – Acceptable, d’après 101 avis sur 1304." "
Note de 4 – Médiocre, d’après 40 avis sur 1304." "
Note de 2 – Terrible, d’après 44 avis sur 1304." "

9,2/10

Propreté

9,2/10

Service et personnel

8,8/10

Commodités

8,8/10

État et installations de l’hébergement

9,0/10

Écoresponsabilité

Avis

10/10 – Excellent

Patrick

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very Good
Séjour de 5 nuits en juillet 2023
Mabel a répondu le 2 août 2023
Dear Patrick,Thank you for taking your time to give us your feedback on our hotel. We are delighted to hear that you had an enjoyable stay with us. We look forward to welcoming you back to our hotel in the future, and please do not hesitate to reach out to me if you need any assistance.Fight On!Mabel VandreasGuest Experience Manager

6/10 – Acceptable

Eric

Voyage en famille
Points forts : État et installations de l’hébergement, confort de la chambre
Points faibles : Propreté, service et personnel
Séjour de 1 nuit en décembre 2022

10/10 – Excellent

Regina

Voyage d’affaires
Points forts : Commodités
It was. Fine
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Daniel

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Would be great if parking was included, I can understand paying for parking if valet was involved. But had to park my own car and carry my luggage, while paying dying to do so.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Emily

Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff and service was absolutely fantastic! I had a lovely stay at the hotel. Took a star off due to the food at the hotel. Or I guess lack thereof. Didn’t realize that once school is out for the summer The Lab is closed. Also McKays is breakfast only, and the food was not great. Stopped eating there after day three. Otherwise the hotel is really lovely and super convenient!
Séjour de 5 nuits en mai 2024

10/10 – Excellent

laryssa

Points forts : Service et personnel, état et installations de l’hébergement
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Sandra, birmingham

Points forts : Propreté, service et personnel
Séjour de 6 nuits en mai 2024

10/10 – Excellent

Maria Del

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Front desk staff excellent customer service, care and welcoming!! Will be returning for sure! Rooms were great, clean it sure beat our stay at the Westin Bonaventura hotel. Dining availability was close and convenient. All around great stay!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Alexandra

Voyage de couple, Voyage avec des animaux de compagnie
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was so impressed with this hotel! I loved the area and the service. The hotel was clean and quiet, for LA! We will be back!
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Lisa

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very clean. Nice room. Staff was friendly. We asked for and received a small microwave. One of the things that I didn't like was the $40/night parking fee. I am fine with paying for parking but if you are already a guest of the hotel it shouldn't be that much per night.
Séjour de 2 nuits en mai 2024

8/10 – Bien

Gabe

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice family friendly property
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Jaqueline

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 5 nuits en mai 2024

10/10 – Excellent

Cathy

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great place to stay if you are visiting the campus. Very school spirited decor!!
Séjour de 2 nuits en février 2024

10/10 – Excellent

Eleasalo

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
See above
Séjour de 1 nuit en mai 2024

10/10 – Excellent

Todd

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Clean, professional and great parking.
Séjour de 2 nuits en mai 2024

10/10 – Excellent

Elizabeth

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en février 2024

8/10 – Bien

Ann

Séjour de 1 nuit en mai 2024

6/10 – Acceptable

Perla

Points forts : Propreté, service et personnel et commodités.
Points faibles : État et installations de l’hébergement
Need thicker walls
Séjour de 1 nuit en avril 2024
management a répondu le 6 mai 2024
Good day, Perla,Thank you for staying with us. We appreciate your honest feedback, and hope to be able to renovate soon. We hope to welcome you back in the near future.Best,Eric CarpioDirector of Front Office

10/10 – Excellent

Lori

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Diane

Voyage de couple
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
It was easy to get to USC activities.
Séjour de 1 nuit en avril 2024
management a répondu le 14 mai 2024
Good afternoon, Diane,Thank you for staying with us! We hope to see you again soon.Fight On!Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Stewart

Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The property was modern, staff was professional and the area is very safe.
Séjour de 1 nuit en avril 2024
management a répondu le 1 mai 2024
Good day, Stewart,Thank you for staying with us! We appreciate all of the positive comments and hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Lok Yiu Ashley

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stayed for a concert in the Shrine Auditorium, very convenient location
Séjour de 2 nuits en avril 2024
management a répondu le 1 mai 2024
Good day, Lok Yiu,Thank you for staying with us! We are glad to see that you enjoyed your stay, and we hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Mario

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The people
Séjour de 4 nuits en avril 2024
management a répondu le 1 mai 2024
Hello, Mario,Thank you for staying with us! We appreciate the kind review, and hope to welcome you back soon!Regards,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Heidi Dellafera

Voyage avec des animaux de compagnie, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff is terrific
Séjour de 2 nuits en avril 2024
management a répondu le 1 mai 2024
Hello, Heidi,Thank you for staying with us. We appreciate the compliments to our team, and hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Jennifer

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Staff was very nice and accommodating.
Séjour de 3 nuits en avril 2024
management a répondu le 1 mai 2024
Hello, Jennifer,Thank you for staying with us! We appreciate the kind review, and hope to welcome you back in the near future!Warm regards,Eric CarpioDirector of Front OfficeUSC Hotel

8/10 – Bien

Todd

Séjour de 2 nuits en mars 2024

10/10 – Excellent

Briana

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I really liked everything! The staff at the front desk were very nice and efficient! The only thing I didn’t like was how slippery the shower was. I definitely almost hurt myself, so please be careful! I hope they fix this in the future
Séjour de 1 nuit en avril 2024
management a répondu le 1 mai 2024
Dear Briana,We're delighted to hear that you enjoyed your stay with us and that our front desk staff left a positive impression on you! Thank you for bringing the issue of slippery showers to our attention. Your safety is our top priority, and we will address this immediately to prevent any accidents in the future. We appreciate your feedback and hope to welcome you back for an even more enjoyable stay next time!Regards,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Dagmar

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
No restaurant in hotel (room service only) and very noisy people next door fron 12:30am to 3am, which of course the hotel staff could not control, but locked doors between rooms made soundproofing less efficient. Other than those things, my stay was good and the room and bed comfortable.
Séjour de 1 nuit en avril 2024
management a répondu le 1 mai 2024
Hello, Dagmar,Thank you for your recent visit! We appreciate the feedback, and would like to apologize that our team did not address the unruly guests during your stay. We perform periodic walks during the overnights, so we will have to revisit this practice to ensure all team members are on the same page.We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Roy

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Stumbled upon this hotel while looking for a hotel near exposition park. I liked that it was within walking distance to my destination. Clean room and super friendly staff was a plus.
Séjour de 1 nuit en avril 2024
management a répondu le 1 mai 2024
Good afternoon, Roy,Thank you for staying at USC Hotel! We are glad that you stumbled upon our property and that everything went well! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

richard

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

10/10 – Excellent

Deborah

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Mel

Voyage en famille avec de jeunes enfants
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This was my first time in California and when I came to register the guy at the desk welcomed me. At first I was shocked seeing that I had booked with other hotels who's staff could careless. A simply gesture made a lifetime memory!!!
Séjour de 1 nuit en avril 2024
management a répondu le 1 mai 2024
Hello, Mel,Thank you for your recent stay with us. This is what we strive to offer our guests; I am thrilled to see that you were able to make lasting memories! We have a simple motto, we are here to provide the best experience possible. Your review will be shared with the entire team, and we hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

guoying

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

2/10 – Terrible

Lisa

Séjour de 1 nuit en avril 2024

10/10 – Excellent

MICHELLE

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Pleasant stay. Staff at checkin was great but staff at check out did not acknowledge me waiting, so I had to bother them to tell them I was checking out. Rooms were nice, parking was convenient but should not be $40. No bathroom exhaust fan, drain stopper in bathroom was loose, but there was complimentary water and USC robes. I would definitely stay here again; really need to decrease parking fee of $40.
Séjour de 1 nuit en avril 2024
management a répondu le 1 mai 2024
Good day, Michelle,Thank you for your recent stay with us. We sincerely appreciate the feedback, which will help us improve our services; although this should already be standard practice to acknowledge all guests in a timely manner. We hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

6/10 – Acceptable

Audrey

Voyage en famille
Points faibles : État et installations de l’hébergement
The building is very old, I did not like the room. The hotel lacks warmth & coziness. I arrived early & was told to sit & wait for my room to be ready, I waited the 30 minutes and at 3pm no or bother to approach me that the room was ready. The front desk service is not the best
Séjour de 1 nuit en avril 2024
management a répondu le 30 avr. 2024
Hello Audrey,Thank you for your recent stay with us. We would like to apologize for the experience described in your review. We should have been proactive and put in an effort to get you into your room. Should you wish to discuss further, please do not hesitate to contact me.Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Kimberlin, Indio

Séjour de 1 nuit en mars 2024

4/10 – Médiocre

Michael, Carrollton

Voyage en famille
Points forts : Service et personnel
Points faibles : Commodités, état et installations de l’hébergement
The property is simply outdated, carpets have a smell, the furniture is very old and bathroom was clean but you can tell the by the grout and walls the hotel needs a major renovation. You're paying for the convenience of the location.
Séjour de 3 nuits en avril 2024
management a répondu le 30 avr. 2024
Hello, Michael,Thank you for your recent stay with us. We apologize for missing the mark during your visit. The properly could certainly use a revamp, and we are excited to announce that this is in the talks with our leadership team, although no dates are set in stone as of yet.Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

GINA

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
very friendly, great food
Séjour de 1 nuit en avril 2024
management a répondu le 30 avr. 2024
Hello Gina,Thank you for your recent stay with us. We sincerely appreciate the kind comments, and hope to welcome you back soon.Regards,Eric CarpioDirector of Front OfficeUSC Hotel

6/10 – Acceptable

Sushil

Séjour de 2 nuits en avril 2024

10/10 – Excellent

Hany, Anahiem

Séjour de 1 nuit en avril 2024

10/10 – Excellent

Angela

Voyage en famille, Voyage d’affaires
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Nice property, lots of street noise.
Séjour de 4 nuits en avril 2024
management a répondu le 30 avr. 2024
Hello, Angela,Thank you for your recent stay with us! We hope to see you again soon.Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Zachary

Voyage en groupe
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The location and proximity to transit is amazing! I also appreciated having the support of the staff if I ever needed anything.
Séjour de 4 nuits en avril 2024
management a répondu le 30 avr. 2024
Hello, Zachary,Thank you for your recent stay with us! We appreciate your kind comments and are glad to see that our staff was attentive to your needs! We hope to welcome you back soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Florian

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Convenient location, great amenities, safe location
Séjour de 2 nuits en avril 2024
management a répondu le 30 avr. 2024
Hello, Florian,Thank you for staying with us! We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

FERNANDO DENIRO

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel is clean and located in a convenient location near public transportation and Downtown LA . The staff is friendly and you have a bunch of dinning options
Séjour de 3 nuits en avril 2024
management a répondu le 30 avr. 2024
Hello Fernando,Thank you for staying with us! We appreciate the positive review, and hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

marsha anderson

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Location was great for my event at the Science Center. Lots of food choices nearby. Staff was extraordinary-friendly and helpful.
Séjour de 2 nuits en avril 2024
management a répondu le 30 avr. 2024
Hello, Marsha,Thank you for choosing USC Hotel for your recent visit to the science center. We are thrilled to see that our staff was friendly and helpful and glad that this made your stay great!We hope to see you again for your next visit!Best,Eric CarpioDirector of Front OfficeUSC Hotel

8/10 – Bien

MaryAnn

Voyage en famille
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Close and convenient to campus, great front desk dtaff, particularly Martha.
Séjour de 2 nuits en avril 2024
management a répondu le 30 avr. 2024
Hello, MaryAnn,Thank you for choosing us as your hotel of choice during your recent visit to Los Angeles. We sincerely appreciate the compliments towards our location, and our staff! We will share this review with Martha and the team.We hope to see you again soon!Fight On,Eric CarpioDirector of Front OfficeUSC Hotel

10/10 – Excellent

Lynne

Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Séjour de 1 nuit en avril 2024

8/10 – Bien

Christopher, Reno

Voyage en famille
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Very convenient to campus.
Séjour de 2 nuits en avril 2024
management a répondu le 30 avr. 2024
Good day, Christopher,Thank you for your recent stay with us! We sincerely appreciate the kind comments and positive review score. We hope to see you again in the near future!Best,Eric CarpioDirector of Front OfficeUSC Hotel

8/10 – Bien

Brandon Timothy

Voyage en famille
Points forts : État et installations de l’hébergement
Nice
Séjour de 2 nuits en avril 2024
management a répondu le 30 avr. 2024
Good day, Brandon,Thank you for staying with us. We hope to see you again soon!Best,Eric CarpioDirector of Front OfficeUSC Hotel