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"This is one of the best hotels in Bulgaria! The amenities are great! The rooms are gorgeous! The buffet for dinner & breakfast is the best ever! The staff is very nice! I will definitely return!!!!! Love this hotel! "

"Excellent."

"I would never stay at that hotel. The room smelled like sewage. We brought it up to staff and they said that all of the rooms smelled like that.... at one point we were the only ones at the hotel, and now I understand the reason. The staff were very nice, but sleeping with the smell of sewage was a very unpleasant experience. Do not stay at this place."

"The hotel is lovely unfortunately the service levels are poor. Breakfast service was awful and the food was average. We had to repeatedly ask for items that hadn't been replenished and on our last day they had no milk. If you stay here you will have to manage your expectations and let the manager know if you are not happy as he assured me that he wants to meet the customers expectations."