Title: Kings Valley Medical & Spa Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kings Valley Medical & Spa Hotel Travelers can rejuvenate with sports massages and body scrubs at this peaceful retreat, then relax poolside before enjoying coffee in the welcoming lobby area. ## Photo gallery for Kings Valley Medical & Spa Hotel ![3 indoor pools, 3 outdoor pools - Kings Valley Medical & Spa Hotel (Kazanlak)](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/2e8601e8.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Two-Bedroom Suite - Kings Valley Medical & Spa Hotel (Kazanlak)](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/734f30c6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden - Kings Valley Medical & Spa Hotel (Kazanlak)](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/7ae3efc7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Restaurant - Kings Valley Medical & Spa Hotel (Kazanlak)](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/5016305e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Kings Valley Medical & Spa Hotel (Kazanlak)](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/f186739e.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Kings Valley Medical & Spa Hotel combines luxury with tranquility. Guests can relax in the garden or choose from three outdoor pools while enjoying spa treatments. The property offers high-speed WiFi throughout and features three distinct restaurants for dining options. ## Reviews 9.4 Exceptional ## Popular amenities - Pet friendly - Parking included - Free WiFi - Restaurant ### VIP AccessSee the benefits you'll enjoy with VIP Access > Get more when you're a member > > - Save 15% or more on select VIP Access properties when you reach Silver tier or above > - Experience top-rated quality and exceptional service > - Get an in-stay perk at select properties, plus free room upgrades, early check-in, and late check-out when available > > [Learn more](https://www.expedia.ca/lp/b/vipaccess) ## Room options ### Check availability for these dates Tonight [Jan. 27 - Jan. 28](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-27&endDate=2026-01-28&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 28 - Jan. 29](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-28&endDate=2026-01-29&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb. 6 - Feb. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=87823397&PinnedHotelID=87823397&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 9 of 9 rooms ### View all photos for Superior Balcony King ![Superior Balcony King](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/48da3a7d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Balcony King 9.8 Exceptional 9 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 484 sq ft - Sleeps 4 - 1 King Bed ### View all photos for Superior Balcony Twin ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/2491b4ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Balcony Twin 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 484 sq ft - Sleeps 4 - 2 Large Twin Beds ### View all photos for Deluxe King (No Balcony) ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/e4c91a8c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe King (No Balcony) 9.0 Wonderful 2 reviews ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Blackout drapes/curtains - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Deluxe Twin (No Balcony) ![Deluxe Twin (No Balcony)](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/231ed10d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Twin (No Balcony) ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding Blackout drapes/curtains - 484 sq ft - Sleeps 3 - 2 Large Twin Beds ### View all photos for Deluxe Balcony King ![Deluxe Balcony King](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/926ea75c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Balcony King ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 538 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Accessible Balcony Twin ![Hypo-allergenic bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/424b9197.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Accessible Balcony Twin 10.0 Exceptional 1 review ### Highlights Balcony Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds LED TV Hypo-allergenic bedding - 538 sq ft - Sleeps 3 - 2 Twin Beds ### View all photos for Junior Suite ![Junior Suite](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/687dd578.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 10.0 Exceptional 1 review ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Dining table - 915 sq ft - Sleeps 4 - 2 King Beds ### View all photos for One-Bedroom Suite ![One-Bedroom Suite | Living room](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/c68dab1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### One-Bedroom Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Dining table - 1830 sq ft - Sleeps 4 - 2 King Beds ### View all photos for Two-Bedroom Suite ![Two-Bedroom Suite](https://images.trvl-media.com/lodging/88000000/87830000/87823400/87823397/e9c26281.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Two-Bedroom Suite ### Highlights Balcony Separate dining area Separate sitting area Soundproofed Air conditioning Connecting rooms available Free cribs/infant beds Dining table - 1830 sq ft - Sleeps 6 - 2 King Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKazanlak-Hotels-Kings-Valley-Medical-Spa-Hotel.h87823397.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKazanlak-Hotels-Kings-Valley-Medical-Spa-Hotel.h87823397.Hotel-Information) ## About the area Kazanlak is home to Kings Valley Medical & Spa Hotel. Iskra Historical Museum and Rose Museum are cultural highlights, and some of the area's landmarks include Thracian Tomb of Kazanlak and Ostrusha Mound. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails. [Visit our Kazanlak travel guide](https://www.expedia.ca/Kazanlak.dx6205013) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C42.58192%2C25.42793&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=CucCAX0yGjpZeaTZlIc19CixWiE=) 22 Izvora Street, Kazanlak, Stara Zagora Province, 6138 ### What's nearby - Open Market 7 min drive \- 6.3 km - Kulata Ethnological Complex 7 min drive \- 6.2 km - Iskra Historical Museum 7 min drive \- 6.2 km - Thracian Tomb of Kazanlak 7 min drive \- 6.6 km - Rose Museum 8 min drive \- 7.0 km ### Getting around - Sofia Airport (SOF) 165 min drive ### Restaurants - Бизнес клуб 6 min drive - Cherry Land 7 min drive - Bar & Grill Bellezze 6 min drive - Кафе Изток 7 min drive - Delta Pizza Grill Coffee 6 min drive ## About this property ### Kings Valley Medical & Spa Hotel Luxury hotel You can look forward to a coffee shop/cafe, a garden, and dry cleaning/laundry services at Kings Valley Medical & Spa Hotel. Treat yourself to a manicure/pedicure, a body wrap, or aromatherapy at the onsite spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as an outdoor entertainment area and 2 bars. Other perks at this hotel include: - 3 outdoor pools and 3 indoor pools - Free self parking - Bike rentals, a banquet hall, and coffee/tea in the lobby - Outdoor furniture, a 24-hour front desk, and massage treatment rooms Room features All 266 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, as well as perks like air conditioning and separate sitting areas. Extra amenities include: - Showers, bidets, and children's robes - 55-inch LED TVs with digital channels - Wardrobes/closets, separate sitting areas, and electric kettles ## Similar properties ![Restaurant](https://images.trvl-media.com/lodging/17000000/16140000/16133400/16133342/74f17984.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hyatt Regency Pravets Resort Pravets - Pool - Spa - Pet friendly - Kids pool 8.8 Excellent 77 reviews CA $181 CA $198 total includes taxes & fees Feb 8 - Feb 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=16133342&PinnedHotelID=16133342&HadPinnedHotel=true®ionId=-1&adults=2) ![Garden](https://images.trvl-media.com/lodging/97000000/96770000/96761200/96761185/5628c1a5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Bey House Royal Hotel Veliko Tarnovo - Breakfast included - Spa - Pet friendly - Free WiFi 9.8 Exceptional 9 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-10&endDate=2026-02-11&selected=96761185&PinnedHotelID=96761185&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/112000000/111420000/111410300/111410231/c48cb24f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Regnum Banya Thermal Hotel Razlog - 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Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps ### Parking and transportation - Free uncovered self parking on site - Wheelchair-accessible parking available ### Food and drink - 2 bars/lounges - 3 restaurants - A coffee shop/cafe - Coffee and tea in common areas ### Things to do - 3 indoor pools - 3 outdoor pools - Bicycle rentals - Billiards/pool table - Children's pool - Full-service spa ### Family friendly - 3 indoor pools - 3 outdoor pools - Children's pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) ### Outdoors - Garden - Outdoor entertainment area - Outdoor furniture ### Full-service spa - 10 treatment rooms - Aromatherapy - Body scrubs - Body wraps - Deep-tissue massages - Detox wraps - Facials - Hot stone massages - Hot tub - Hot/mineral springs - Hydrotherapy - Manicures/pedicures - Prenatal massages - Sauna - Spa open daily - Sports massages - Steam room - Swedish massages - Thalassotherapy - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator - Handrails in hallways - Handrails in stairways - Hospital bed - In-room roll-in shower - Stair-free path to entrance - Visual alarms in hallways - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible gym - Wheelchair-accessible lounge - Wheelchair-accessible parking - Wheelchair-accessible path to elevator - Wheelchair-accessible pool - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchair-accessible spa ### More - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Bathrobes - Bidet - Children's robes - Free toiletries - Hair dryer - Shampoo - Shower - Slippers - Soap - Toilet paper - Toothbrush and toothpaste - Towels provided ### Entertainment - 55-inch LED TV with digital channels - Pay movies ### Food and drink - Electric kettle - Espresso maker - Minibar ### More - Air conditioning - Connecting rooms available - Desk - Desk chair - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Separate sitting area - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 6:00 AM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets allowed for an extra charge of EUR 25 per pet, per night Service animals are welcome, and are exempt from fees ### Children and extra beds Children are welcome Rollaway/extra beds are available for EUR 60 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: EUR 50 per accommodation, per stay - A tax is imposed by the city: EUR 1.00 per person, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: EUR 25 per pet, per night - Service animals are exempt from fees - Rollaway bed fee: EUR 60 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Noise-free guestrooms cannot be guaranteed This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention The seasonal pool will be open from May 01 to October 15 Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 6 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision ### Property is also known as Kings Valley Medical & Spa ## Frequently asked questions ### Does Kings Valley Medical & Spa Hotel have a pool? ### How much does it cost to stay at Kings Valley Medical & Spa Hotel? ### Is Kings Valley Medical & Spa Hotel pet-friendly? ### How much is parking? ### What time is check-in at Kings Valley Medical & Spa Hotel? ### What time is check-out at Kings Valley Medical & Spa Hotel? ### Where is Kings Valley Medical & Spa Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kings Valley Medical & Spa Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.2 Amenities ### 9.0 Staff & service ### 9.6 Property conditions & facilities 10 - Excellent 64 8 - Good 10 6 - Okay 4 4 - Poor 3 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Shahar Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great stay, greate hotel and stuff great location ##### Shahar Stayed 3 nights in Jul 2025 ### 10/10 Excellent #### Lubomir Sep 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Family break Great hotel,and service! Everything was excellent! The spa,the pools,the food! Thank you ##### Lubomir Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### shlomo Jun 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great hotel, friendly stuff, very good breakfast, a very big and comfortable room, 10 minutes drive to city center. ##### shlomo Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Zhivko Jul 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This is one of the best hotels in Bulgaria! The amenities are great! The rooms are gorgeous! The buffet for dinner & breakfast is the best ever! The staff is very nice! I will definitely return!!!!! Love this hotel! ![](https://a.travel-assets.com/ugc/hotel-reviews/d3005e32-4b27-474c-9cae-368ae0fdf426-1753333892927.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/11295d70-dbd7-4973-b1c3-41c783af9ba7-1753333892630.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fef5a498-cf00-448d-8b8a-a103a952dfe5-1753333894125.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c0fb4aa7-8620-4af7-bd45-f8f103ab4219-1753333894351.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Zhivko Stayed 1 night in Jul 2025 ### 10/10 Excellent #### meira Apr 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful room, spa facilities, food buffets, amenities, friendly staff ##### meira Stayed 1 night in Apr 2025 ### 10/10 Excellent #### KRASIMIR Feb 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great Balneo Spa ##### KRASIMIR Stayed 1 night in Feb 2025 ### 8/10 Good #### Kalin Jun 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities Hotel and Pools 5\* . Gym was 5\* also, the best Gym in a 5 \* Hotel i ever had. Breakfast and Dinner was very good, 5 \* also. The only thing that was only 4\* and Not 5 \* was the Service on the Pool and bar at the Pool, very chaotic and Slow. ##### Kalin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Ivaylo Aug 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good place to relax, surrounded of beautiful nature ##### Ivaylo Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Trifon Sep 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good hotel, huqe public area, indoor aoutdoor poll are awesome, SPA center is very good, but some features are limited. Very nice breakfast, nice staff and a lot of parking places. ##### Trifon Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Hristo May 23, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent spa hotel New hotel with very good food. Pools with natural mineral water. ##### Hristo Stayed 1 night in May 2024 ### 10/10 Excellent #### George Sep 16, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very spacious and clean. Amazing breakfast menu ##### George Stayed 2 nights in Sep 2024 ### 10/10 Excellent #### Tsvetelina Jul 31, 2024 Liked: Cleanliness, property conditions & facilities Great spa resort, excellent amenities and thermal therapies. Focus on improving the service at the pool bar. ##### Tsvetelina Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Mihail Oct 11, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great facility and atmosphere. Buffet has excellent varieties for breakfast and dinner. Spa facility is way above average. ##### Mihail Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Delyana Jul 25, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The best SPA hotel I’ve ever been. Beautiful place with nice staff and so clean. Highly recommend it. Will come back soon. ##### Delyana Stayed 1 night in Jul 2024 ### 10/10 Excellent #### Georgi Jan 24, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Georgi Gashev This hotel is amazing. I strongly recommend it. Excellent food, service and spa. The room was modern and comfortable. My son really enjoyed the kids club with different every day activities and entertainment. 10 of 10 rate ##### Georgi Stayed 4 nights in Jan 2025 ### 10/10 Excellent #### Stoyan Jan 4, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice,clean and quiet property.Far away from city noise.Amazing gym room.Great food.We had perfect stay.I definitely recommended it... ##### Stoyan Stayed 2 nights in Dec 2023 ### 8/10 Good #### Rebecca Sep 9, 2024 Liked: Cleanliness, amenities, property conditions & facilities This spa resort is a great get away, perfect for a relaxing weekend for rejuvenation. On the edge of the city but a short drive to the major sights if you want. The pools and the spa are great and onsite food offerings looked good (just had a sandwich at the pool bar but it was tasty). The breakfast buffet is enormous! The staff were fine, except I was told at checkin that my free drink voucher would cover both of us but that was refused at the bar. We had massages from friendly, professional therapists. Wish we had stayed more than one night! ##### Rebecca Stayed 1 night in Aug 2024 ### 6/10 Okay #### Aleksandar Aug 13, 2023 Liked: Amenities, property conditions & facilities Disliked: Staff & service Service and especially cheffs and waiters could tremendously improve. They are simply not what one would expect from a five star hotel. Apart from that, the building and especially the thermal and spa zone are excelent. ##### Aleksandar Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Stefan Oct 16, 2023 Liked: Cleanliness, property conditions & facilities, room comfort Disliked: Staff & service #### Great facilities, just needs better trained staff Breathtaking spacious. Room was excellent, spa was great with tons of pools and saunas. Had a very professional massage. Booked with breakfast & dinner. Dinner was buffet style and not 5 star - but a good 4 star. The only downside is the service staff: Almost nobody speaks English or at least a foreign language. It was a bit funny to watch the panic attack when, for example, I ordered a beer and the waiter ran away at high speed – to find the one college that was able to understand what I wanted. Or we just got ignored when we received a glass of white wine instead of a red wine as the waiter was unable to understand what we complained and just ignored our comment. Not by bad mood – simply because she didn´t understand. Same at the reception but there it took less time to find a translator or an English-speaking staff – member. And obviously many have not really been trained in service business. Almost everyone was friendly (or at least trying to be) - but many had no clue what to do. Nevertheless, we would come back as the facilities offered are phantastic and we hope that the service will improve over time. ##### Stefan Stayed 1 night in Oct 2023 ### 10/10 Excellent #### Teodora Nov 2, 2025 Liked: Cleanliness, amenities, property conditions & facilities Very nice hotel, well equipped and comfortable room . The hotel staff were very friendly and helpful. ##### Teodora Stayed 3 nights in Oct 2025 ### 8/10 Good #### Emma May 30, 2025 Liked: Cleanliness, amenities, property conditions & facilities Room is very clean and spacious. Dining option for both breakfast and dinner are fine, has cold and hot food. Staffs are helpful. Spa appeared clean, the minerals water jacuzzi are nice. The only down side has observed the adult pool and jacuzzi filled with baby and very young children which not very safe. I think the hotel should be more aware of that and remind the parents or carers not to break the rules and policies in the hotel, that to prevent any risk of avoidable incidents. Afterall, we had a pleasant stay. Thank you. ##### Emma Stayed 2 nights in May 2025 ### 10/10 Excellent #### Paul Oct 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel with good food and amenities ##### Paul Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Petar Nov 5, 2025 Liked: Cleanliness, amenities, property conditions & facilities Perfect ##### Petar Stayed 3 nights in Nov 2025 ### 6/10 Okay #### James Dec 30, 2025 Liked: Cleanliness, property conditions & facilities Disliked: Amenities The rooms and communal spaces are nice but this is NOT a 5 Star. There venue felt very crowded for the amount of space in the spa so it was hard to use the facilities. The customer service was lacking. E.g ordering drinks at the lobby bar was not allowed as they were “too busy. And, asking the opening times was clearly and unhelpful question as were we sent to multiple different desks around the property to get an answer. ##### James Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### velina Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### fab great place to relax and recharge ##### velina Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Hotel Iceberg Bansko](https://www.expedia.ca/Bansko-Hotels-Hotel-Iceberg-Bansko.h96534102.Hotel-Information) > > [Cabin Rentals North Conway](https://www.expedia.ca/North-Conway-Cabins.d9624-aaCabins.Travel-Guide-Accommodation) > > [Villa Orange](https://www.expedia.ca/Sozopol-Hotels-Villa-Orange.h7856206.Hotel-Information) > > [Aqua Paradise Resort - Hotel & Aquapark - All Inclusive](https://www.expedia.ca/Ravda-Hotels-Aqua-Paradise-Resort-Hotel-Aquapark.h57159405.Hotel-Information) > > [Boutique Apartments Blagoevgrad](https://www.expedia.ca/Blagoevgrad-Hotels-Boutique-Apartments-Blagoevgrad.h35539816.Hotel-Information) > > [Penelope Palace](https://www.expedia.ca/Pomorie-Hotels-Penelope-Palace.h6117454.Hotel-Information) > > [Hotels in Toronto](https://www.expedia.ca/Toronto-Hotels.d178314.Travel-Guide-Hotels) > > [Hotels in Brazil](https://www.expedia.ca/Destinations-In-Brazil.d23.Hotel-Destinations) > > [SPA Resort St. Ivan Rilski](https://www.expedia.ca/Bansko-Hotels-SPA-Resort-St-Ivan-Rilski.h2807030.Hotel-Information) > > [Regnum Bansko Ski Hotel & SPA](https://www.expedia.ca/Bansko-Hotels-Regnum-Bansko-Hotel-Thermal-Pools-In-Banya.h4672068.Hotel-Information) > > [Hotels with Free Breakfast in Kelowna](https://www.expedia.ca/Kelowna-Hotels-Hotels-With-Free-Breakfast.0-0-d3997-tHotelswithFreeBreakfast.Travel-Guide-Filter-Hotels) > > [Viva Mare Beach Hotel](https://www.expedia.ca/Sozopol-Hotels-Viva-Mare-Beach-Hotel-All-Inclusive.h66853248.Hotel-Information) > > [Platinum Hotel & Casino, Bansko](https://www.expedia.ca/Bansko-Hotels-Platinum-Hotel-Casino.h1854458.Hotel-Information) > > [Green Life Beach Resort Sozopol](https://www.expedia.ca/Sozopol-Hotels-Green-Life-Beach-Resort-Sozopol.h14821383.Hotel-Information) > > [Oakwood Amli Frisco Crossing](https://www.expedia.ca/Dallas-Hotels-Oakwood-Amli-Frisco-Crossing.h35589233.Hotel-Information) > > [Spa Hotel Aspa Vila](https://www.expedia.ca/Razlog-Hotels-Spa-Hotel-Aspa-Vila.h105114196.Hotel-Information) > > [Plus Florence - Hostel](https://www.expedia.ca/Florence-Hotels-Plus-Florence-Hostel.h4125332.Hotel-Information) > > [wyndhamhotels Hotels in Ghent](https://www.expedia.ca/Ghent-Norfolk-Hotels-Wyndham-Hotels.0-n553248635976470113-0--bWyndhamHotels.Travel-Guide-Filter-Hotels) > > [Hotels in The Beaches](https://www.expedia.ca/The-Beaches-Toronto-Hotels.0-n6266368-0.Travel-Guide-Filter-Hotels) > > [July Morning Seaside Resort](https://www.expedia.ca/Kavarna-Hotels-July-Morning-Seaside-Resort.h93120595.Hotel-Information) ### Flights > [Flights from Mississauga (YYZ) to Winnipeg (YWG)](https://www.expedia.ca/lp/flights/yyz/ywg/toronto-to-winnipeg) > > [Flights from Saskatoon (YXE) to Richmond (YVR)](https://www.expedia.ca/lp/flights/yxe/yvr/saskatoon-to-vancouver) > > [Flights from Edmonton International Airport (YEG) to Windsor Locks (BDL)](https://www.expedia.ca/lp/flights/yeg/bdl/edmonton-to-hartford) > > [Flights from Sa Khu (HKT) to Singapore (SIN)](https://www.expedia.ca/lp/flights/hkt/sin/phuket-to-singapore) > > [Flights from Detroit (DTW) to McAllen (MFE)](https://www.expedia.ca/lp/flights/dtw/mfe/detroit-to-mcallen) ### Packages > [Ama Vacations](https://www.expedia.ca/Ama.d6115.Destination-Travel-Guides) ### General