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"Room was great except for the bathroom. Every time I stay here the bathroom's seem like they weren’t fully cleaned. "

"Nice property "

"The room we checked in too was a little too small and needed something a little bigger. The lady at the front desk went above and beyond to accommodate me and my family. Hats off to her, her gratitude was a reason why I'll return... "

"Awesome view and great beds. Bathroom was dated but clean. "

"Friendly staff all around.. Rooms were larger then most places. Enjoyed our stay."

"We were woken up to a dog barking at 5am. "

"Was clean and would go back again "

"This hotel is on an excellent property but it’s getting run down. I stayed at BW in Port Alberni, Nanaimo and Torino and those hotels were great. The Kelowna hotel needs to be paid attention to and I believe investing in this property would be a great investment. "

"We were given the opportunity to upgrade to a suite for a small amount more. The room was very large but in pretty rough shape and in dire need of a good clean/maintenance. The check in process was quick and efficient with friendly staff but the room was not what we expected. "