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"Nice grassy property with ample parking and outside had beautiful flower baskets. The family room rented was little smaller than expected but turned out perfectly for us 3 girls. Everything was clean and tidy as well. Exterior deceiving. Check in staff could have had a bit more excitement to greet guests, however, nice. Staff gal in morning before office opened was personable and gave us ideas for breakfast. Oh, and the hotel is in short walking distance to a Thai restaurant with great food. Will stay here again when up in that area."

"Extremely congested, noisy, no available parking on second day. Staff comment “we don’t guarantee parking!” Even after paying in advance? Very limited food options, better look elsewhere in Village! NOT the expected Fairmont experience after visiting many of their properties worldwide."

"There were no staff onsite we used a code to get in. Room was clean nicely maintained. Nice warm pool and hot tub in a beautiful setting. Used the state of the art bbq. Had a lovely time"

"Great staff, the hotel is old and small but they are doing their best to keep it clean. "

"Amazing stay at an amazing hotel. Friendly and attentive staff."

"Nice stay"

"The room was very clean and spacious. We had everything that we needed for a couple of days to make our own meals. The bed was very comfortable and having an ensuite bathroom was a great bonus"

"Friendly staff and lovely condo close to Lost Lake!"

"Highly recommend! Our one bedroom suite overlooking the pool was excellent. Very comfortable bed and the “easiest to figure out shower” ever. We were vacationing with family (daughter, son-in-law, and 3 young grandsons) who stayed in a nearby suite. We cooked family dinners every night. The kitchen was spotless and well equipped (above average quality knives and cookware). No roasting pan (we brought our own) but good sized sheet pans. Staff members were efficient and helpful. The only possible reason I can imagine that this property is listed as a 3 star is the lack of dining options. Excellent value for $."