Search Cheshire West and Chester Hotels

"Great location, halfway between station and town centre. Above all, the staff were e.xcellent ."

"Great Chester hotel option. Competitively priced and a great location. Did everything it said on the tin. Adjacent to a car park and opposite the train station but quiet "

"Good: Staff, breakfast, location, easy parking and access Nothing bad!"

"Central location, perfect for a visiting the City to see at show at the Storyhouse."

"On arriving, we parked in front of the hotel. There was limited parking at the front, but it also has parking round the side. The entrance hall was quite dark and had a funny smell at first, which later faded. The staff were very friendly and helpful, especially May, who served us breakfast. Food and drinks were a bit pricey, but the food was lovely. The room was ok. The window frames have seen better days. It looked like they were rotting. We had a nice view of the grounds, which were lovely. The bed was a bit soft and it was 2 singles pushed together. The stay was ok, but we probably wouldn't return there."

"Pool crowded wit"

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"Hotel needs an update. Staff were nice enough and all the bits you need were there but the customer experience was lacking. Our room was lovely, if cold. The radiators only work part of the time. The characterful bathroom did not have a big enough radiator - no lingering in the bath with just a tidgy towel rail to heat you ( a tall ceiling and giant window.) There was very little phone signal (not their fault of course), but the wifi was atrocious, barely there and dropping out regularly - tricky when you need to stay in touch with sick parents. We were pretty much above reception, no idea how the signal was elsewhere. In the evening there was one guy doing the bar and all drinks for the resturant, so very busy and therefore slow. I found it offputting that when people finished and left, their table wasn't cleared, so by the time we had finished eating i was admiring at least 4 tables covered in dining debris. The menu was pedestrian, nothing i could not have made myself or bought from waitrose. In the morning, again the food was fine. The continental breakfast bar could have done with a bin for the cereal packets, small plates for the danish and ramekins to put a portion of jam into - i ended up using a bowl to get marmalade for my toast. The toast was nice, but 2 tiny triangles of butter for two people eating toast was a bit mean. All in all it was fine, but i wouldn't bother using again."

"Exceptional staff. Every person i spoke to was helpful and very friendly. Building was a bit tired so some areas of cracked tile and mold staining in the pool area. Room smelt of wet dog and there were clothes moths."