The Willows Hotel

Property class: 3

Choose dates to view prices

The Willows Hotel provides a fireplace in the lobby and more. Stay connected with free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 2 Queen Beds

A hotel room with two beds, a desk, a chair, a desk lamp, a ceiling fan, and a mirror.

Deluxe Room, 2 Queen Beds

9.0 out of 10
Wonderful
(14 reviews)
  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed

A hotel room with a large bed, two bedside lamps, a nightstand, a chair, a painting on the wall, and a bathroom visible through an open door.

Executive Room, 1 King Bed

9.0 out of 10
Wonderful
(6 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

A hotel room with a brick wall, two armchairs, a small table with a plant, a bed with a white comforter, a desk with a lamp, and a ceiling fan.

Junior Suite, 1 King Bed

  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Small)

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Room, 1 Queen Bed (Small)

8.0 out of 10
Very good
(15 reviews)
  • 250 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a desk, a chair, a wardrobe, a ceiling fan, and a window with a view.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(7 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

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About the area

Located in Lakeview, a neighborhood in Chicago, The Willows Hotel is near a metro station and near the beach. The area's natural beauty can be seen at Lake Michigan and Millennium Park, while Chicago Theatre and Art Institute of Chicago are cultural highlights. Looking to enjoy an event or a game? See what's going on at Wrigley Field or United Center. Sailing offers a great chance to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Visit our Chicago travel guide
Map
555 W Surf St, Chicago, IL, 60657

What's nearby

  • A city skyline with a river, green spaces, and a baseball field.
    Lincoln Park
    5 min walk - 0.5 km
  • A red barn with a white door, surrounded by a garden with various plants and flowers.
    Lincoln Park Zoo
    3 min drive - 1.8 km
  • An aerial view of a baseball stadium surrounded by urban buildings.
    Wrigley Field
    4 min drive - 2.2 km
  • Vic Theatre
    14 min walk - 1.3 km
  • DePaul University-Lincoln Park
    19 min walk - 1.6 km

Getting around

  • Chicago Clybourn Station
    4 min drive
  • Diversy Station
    11 min walk
  • Chicago O'Hare Intl. Airport (ORD)
    48 min drive

Restaurants

  • Starbucks
    3 min walk
  • Galway Bay
    3 min walk
  • Happy Lamb Hot Pot
    4 min walk
  • Cesar's Killer Margaritas
    3 min walk
  • The Crepe Shop
    3 min walk

About this property

The Willows Hotel

  • Boutique hotel near Lake Michigan
  • The Willows Hotel provides a fireplace in the lobby and more. Guests can connect to free in-room WiFi.
  • You'll also find perks like:
    • An elevator, luggage storage, and a vending machine
    • A front-desk safe, coffee/tea in the lobby, and concierge services
    • A 24-hour front desk and smoke-free premises
    • Guest reviews give top marks for the helpful staff and location
  • Room features
  • All 55 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and bathrobes. Guest reviews speak positively of the clean rooms at the property.
  • Other amenities include:
    • Bathrooms with shower/tub combinations and free toiletries
    • Flat-screen TVs with cable channels
    • Refrigerators, housekeeping, and desks

Similar properties

Front of property
The Majestic Hotel
Lakeview
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
8.8 out of 10, Excellent, 1,012 reviews
The price is CA $200
CA $235 total
includes taxes & fees
Sep 28 - Sep 29
The Majestic Hotel
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 26 per day)

Food and drink

  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • 1 building
  • 4 floors
  • Built in 1906
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Nearby parking fee: USD 26 per day (300 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and a first aid kit

Frequently asked questions

Is The Willows Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at The Willows Hotel?

As of Sept 19, 2026, prices found for a 1-night stay for 2 adults at The Willows Hotel on Sept 29, 2026 start from CA $213, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at The Willows Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at The Willows Hotel?

Check-out is at 11 AM.

Where is The Willows Hotel located?

Located in Lakeview, this boutique hotel is within a 15-minute walk of Lincoln Park and Lake Michigan. Wrigley Field and Lincoln Park Zoo are also within 1 mi (2 km). Diversy Station is 11 minutes by foot and Wellington Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

The Willows Hotel Reviews

8.6

Excellent

8.8

Cleanliness

7.8

Amenities

9.2

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 566 out of 1003 reviews
Rating 8 - Good. 245 out of 1003 reviews
Rating 6 - Okay. 127 out of 1003 reviews
Rating 4 - Poor. 39 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

Reviews

Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
This was a great property and was a good location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all so helpful and able to provide restaurant and other suggestions.
Stayed 4 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only there 1 night but comfortable. Lots of restaurants close by.
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, perfectly put together. Beautiful public spaces.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was in an excellent location for us. It was comfortable and the staff was friendly. We had a nice stay.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property in a great location!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent all around. Parking garage across the street. Fantastic location.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring Lincoln Park with lots of ready rant and shops nearby. Just what we needed for a long weekend in the city.
Stayed 4 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location. Convenient to a lot of things. The staff was friendly and helpful
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Location of price cannot be beat. Rooms are a little dated, but the staff was super friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location. Room was clean and large. Staff was helpful and friendly.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful and friendly. There weren’t amenities like a gym or pool, but the lobby was cute and cozy. They also served coffee all day with cookies at 4pm. The location was great for food, so many cafes and nice restaurants!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Found our new home in Chicago Lincoln park area. Very quiet and clean room. Never heard anything outside. Amazing bed. Awesome location walk to every place. Did I mention the bed.
Stayed 3 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay at this hotel! Nice staff, comfy rooms & great air conditioning!! It was hot & humid when we went & the AC was exactky what we needed for a good night’s sleep. Convenient location-walk to Starbucks, Target, Trader Joe’s, TJ Maxx & restaurants! Highly recommend!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Walk to restaurants and stores. Clean safe area. So cute.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to restaurants and shopping
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Staff was friendly and helpful, no parking at the Hotel but a parking garage was near by. Wasn’t aware of that at booking. Plenty of shops and restaurants nearby. Room was clean but definitely outdated and had an issue with the toilet clogged up
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Love this property - great location, and very nice & helpful staff.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super clean, and cozy. Perfect for a weekend visit😊
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved staying here. Staff was wonderful, rooms were great, and it's a great location for going to see the Cubs at Wrigley. Would book again.
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very charming hotel in a great location with parking garage one block from hotel. There is no continental breakfast as described but there is coffee and hot water for tea every morning. There are lots of restaurants in the area. The pancake house was very close for breakfast every morning. The room was very clean and the beds were very comfortable. Staff was very helpful in helping us navigate the area. We would definitely stay here again!
Stayed 2 nights in Aug 2026
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
The rooms and linens were clean and the mattress comfortable, so I was pretty disappointed at the bugs and ants in my room especially since priced high.
Stayed 2 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Fantastic location and helpful staff!
Stayed 3 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this Hotel was the location.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location! We were able to walk around and feel safe and walked to wrigleyville.
Stayed 1 night in May 2026