Title: Hotel Chicago West Loop, SureStay Collection by Best Western - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=15118262&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chicago West Loop, SureStay Collection by Best Western This West Loop urban retreat combines style with convenience, offering express check-in and easy access to United Center for sports fans and concert-goers. ## Photo gallery for Hotel Chicago West Loop, SureStay Collection by Best Western ![Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-3ffe01fe.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Breakfast area - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/28e1f7d6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-a9ff3f90.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property - evening/night - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/2535dbb9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception - Hotel Chicago West Loop, SureStay Collection by Best Western (Chicago)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/91d586ef.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chicago West Loop, in the vibrant West Loop district, offers free WiFi throughout your stay. Maintain routines in the 24-hour gym, and enjoy coffee and tea in the lobby. Guests praise the attentive staff and on-site shopping options. ## Reviews 8.2 Very good ## Popular amenities - Pet friendly - Free WiFi - Air conditioning - Gym - Business services - Housekeeping ## Room options ### Check availability for these dates Tonight [Mar. 3 - Mar. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-03&endDate=2026-03-04&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 4 - Mar. 5](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 6 - Mar. 8](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed Showing 12 of 12 rooms ### View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/6a3a7b13.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave 8.0 Very good 11 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Microwave - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2557x3y3-5ce9dc1b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave 7.4 Good 10 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Microwave - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave ![Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2556x3y4-9a2e7fad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave 7.0 Good 2 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Microwave - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking ![Standard Room, 1 King Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/8b573d76.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Accessible, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Microwave - Sleeps 2 - 1 King Bed ### View all photos for Standard Room, 1 Double Bed, Accessible, Non Smoking ![Standard Room, 1 Double Bed, Accessible, Non Smoking](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3840h2556x0y4-4942dd44.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Accessible, Non Smoking ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Microwave - Sleeps 2 - 1 Double Bed ### View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room) ![Standard Room, 1 Double Bed, Non Smoking (Small Room)](https://images.trvl-media.com/lodging/16000000/15120000/15118300/15118262/w3837h2560x3y0-82c16092.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed, Non Smoking (Small Room) ### Highlights Air conditioning Refrigerator Flat-screen TV Premium bedding Down duvet Private bathroom Hair dryer Microwave - Sleeps 2 - 1 Double Bed ### 1 Double Bed, Non-Smoking, Microwave And Refrigerator - Sleeps 2 ### Queen Room With Microwave And Refrigerator-Non-Smoking - Sleeps 2 ### King Room With Microwave And Refrigerator-Non-Smoking - Sleeps 2 ### 1 Double Bed, Non-Smoking, Small Room, Microwave And Mini-Refrigerator - Sleeps 2 ### Accessible-1 Double, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking - Sleeps 2 ### Accessible-1 King, Mobility Accessible, Roll In Shower, Microwave And Mini-Refrigerator, Non-Smoking - Sleeps 2 ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/103000000/102240000/102236700/102236658/cc17dca9_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hampton Inn & Suites Chicago Medical District UIC Near West Side - Pool - Breakfast included - Pet friendly - Free WiFi 9.6 Exceptional 504 reviews CA $179 CA $210 total includes taxes & fees Mar 15 - Mar 16 [](https://www.expedia.ca/Chicago-Hotels-Hampton-Inn-Suites-Chicago-Medical-District-Uic.h102236658.Hotel-Information?chkin=2026-3-15&chkout=2026-3-16&rm1=a2®ionId=178248&destination=Chicago (and vicinity)&destType=MARKET&latLong=41.88078,-87.62813&searchId=40762c37-b869-40ed-8904-562c4ad2f8d6&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/18600/18514/a215cd17.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hilton Chicago/Magnificent Mile Suites Downtown Chicago - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Hotel-Chicago-West-Loop.h15118262.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FChicago-Hotels-Hotel-Chicago-West-Loop.h15118262.Hotel-Information) ## About the area Located in Near West Side, a neighborhood in Chicago, Hotel Chicago West Loop, SureStay Collection by Best Western is in the entertainment district. Skydeck Ledge is a notable landmark, and the area's natural beauty can be seen at Anna and Frederick Douglass Park and Millennium Park. Looking to enjoy an event or a game? See what's going on at United Center or Credit Union 1 Arena. [Visit our Chicago travel guide](https://www.expedia.ca/Chicago.dx178248) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C41.87777%2C-87.66777&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=ClFPZQb-zT_V_ybMriZoGi0Bs_E=) 1622 W Jackson Blvd, Chicago, IL, 60612 ### What's nearby - ![Chicago_UnitedCenter_6064077_01](https://images.trvl-media.com/place/6064077/45e0cfe3-9e5f-4653-8161-042a957b09fc.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) United Center 8 min walk \- 0.7 km - ![Tri Taylor](https://images.trvl-media.com/place/6064083/510a09ea-94c5-44a3-9ca1-0c370cf8aba5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) University of Illinois Chicago 10 min walk \- 0.9 km - Rush University Medical Center 5 min walk \- 0.4 km - Union Park 8 min walk \- 0.7 km - Credit Union 1 Arena 13 min walk \- 1.1 km ### Getting around - Chicago Western Avenue Station (BNSF) 3 min drive - Illinois Medical District Station 7 min walk - Chicago O'Hare Intl. Airport (ORD) 36 min drive ### Restaurants - The Barn - Hockey Bar 3 min walk - Starbucks 7 min walk - Queenie's Supper Club & Cocktails 10 min walk - Billy Goat Tavern 6 min walk - This Little Goat Went To The Taqueria 11 min walk ## About this property ### Hotel Chicago West Loop, SureStay Collection by Best Western Hotel near Rush University Medical Center Located close to United Center and Credit Union 1 Arena, Hotel Chicago West Loop, SureStay Collection by Best Western provides a 24-hour gym and a 24-hour business center. Guests can connect to free in-room WiFi. Other perks at this hotel include: - Express check-out, express check-in, and concierge services - Luggage storage, a vending machine, and ATM/banking services - Coffee/tea in the lobby, tour/ticket assistance, and multilingual staff - Guest reviews say great things about the helpful staff Room features All 115 rooms boast comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and desk chairs. Guest reviews speak positively of the clean rooms at the property. Other conveniences in all rooms include: - Bathrooms with showers and free toiletries - 50-inch flat-screen TVs with premium channels - Wardrobes/closets, refrigerators, and microwaves ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293300/1293276/871940a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crowne Plaza Chicago West Loop by IHG Downtown Chicago - Pet friendly - Free WiFi - Restaurant - Air conditioning 9.0 Wonderful 2,004 reviews CA $177 CA $208 total includes taxes & fees Apr 2 - Apr 3 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-02&endDate=2026-04-03&selected=1293276&PinnedHotelID=1293276&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2510000/2506500/2506471/b573f792.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### La Quinta Inn & Suites by Wyndham Chicago Downtown Downtown Chicago - Breakfast included - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 2,719 reviews CA $134 CA $181 total includes taxes & fees Mar 8 - 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Mar 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-04&endDate=2026-03-05&selected=17903&PinnedHotelID=17903&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/20000/10700/10607/97bbd3be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hampton Inn Chicago Downtown/Magnificent Mile Downtown Chicago - Breakfast included - Pet friendly - Free WiFi - Air conditioning 8.0 Very good 1,396 reviews CA $138 CA $162 total includes taxes & fees Mar 8 - Mar 9 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=10607&PinnedHotelID=10607&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-17&endDate=2026-03-18&selected=15118262&PinnedHotelID=15118262&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=15118262,1293276,2506471,6452,23023) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 50+ Mbps - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available ### Food and drink - Coffee and tea in common areas ### Things to do - 24-hour gym ### Family friendly - In-room microwave - In-room refrigerator ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Luggage storage - Vending machine - Water dispenser ### Guest services - Concierge services - Housekeeping (daily) - Multilingual staff - Tour and ticket assistance ### Business services - 24-hour business center - Computer station ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Elevator (48 inch wide door) - Portable shower seat - Stair-free path to entrance - Thin carpet in public areas - Tile flooring in public areas - Visual fire alarm - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business center - Wheelchair-accessible gym - Wheelchair-accessible path of travel - Wheelchair-accessible path to elevator - Wheelchair-accessible public washroom - Wheelchair-accessible registration desk (48 inches high) - Wheelchairs on site ### More - 1 building - 4 floors - Built in 2016 - Designated smoking areas (fines apply) - Traditional architecture ## Room amenities ### Bedroom - Down comforter - Premium bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower - Towels provided ### Entertainment - 50-inch flat-screen TV with premium cable channels ### Food and drink - Coffee/tea maker - Microwave - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Desk chair - Heating (climate-controlled) - Iron/ironing board - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: 2:00 AM Early check-in subject to availability Early check-in is available for a fee Contactless check-in available Express check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available Late check-out subject to availability A late check-out fee will be charged Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property If you are planning to arrive after 2:00 AM please contact the property in advance using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk, key retrieval ### Pets Pets allowed for an extra charge of USD 50 per pet, per stay Service animals are welcome, and are exempt from fees 1 total (up to 25 lbs per pet) Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 50.00 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Pet fee: USD 50 per pet, per stay - Service animals are exempt from fees - Early check-in is available for a fee (subject to availability) - Late check-out is available for a fee (subject to availability) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and debit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards Property Registration Number 60612 ### Property is also known as Hotel Illinois Medical District Chicago Illinois Medical District Hotel Chicago Illinois Medical District Hotel Loop Hotel Chicago West Loop ## Frequently asked questions ### Is Hotel Chicago West Loop, SureStay Collection by Best Western pet-friendly? ### How much does it cost to stay at Hotel Chicago West Loop, SureStay Collection by Best Western? ### How much is parking? ### What time is check-in at Hotel Chicago West Loop, SureStay Collection by Best Western? ### What time is check-out at Hotel Chicago West Loop, SureStay Collection by Best Western? ### Where is Hotel Chicago West Loop, SureStay Collection by Best Western located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Hotel Chicago West Loop, SureStay Collection by Best Western Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.4 Amenities ### 8.8 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 504 8 - Good 250 6 - Okay 152 4 - Poor 74 2 - Terrible 63 ## Reviews ### 10/10 Excellent #### angelique Dec 21, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great customer service as well as the room was clean and comfortable ##### angelique Stayed 1 night in Dec 2025 ### 10/10 Excellent #### angelique Jan 11, 2026 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good customer service room very nice and good house keeping service ##### angelique Stayed 3 nights in Jan 2026 ### 6/10 Okay #### Briana Nov 19, 2025 staff was nice and room was clean ##### Briana Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Douglas Nov 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location and awesome service! Really appreciated how friendly and helpful all the staff was, from the front desk to housekeeping! They made the whole trip much better!! ##### Douglas Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### angelique Dec 19, 2025 Liked: Cleanliness, staff & service, amenities Good customer service everything was good ##### angelique Stayed 2 nights in Dec 2025 ### 6/10 Okay #### Anthony Jan 5, 2026 Liked: Amenities, property conditions & facilities Room was nice no problems checking in or out, staff was pretty friendly only problem was my sheets had urine stains on them ##### Anthony Stayed 2 nights in Nov 2025 ### 10/10 Excellent #### brenda Dec 1, 2025 Liked: Cleanliness, staff & service, amenities Clean, comfortable room. Great location! Staff were friendly! Coffee was good. Gym was nice and free bottled water was provided. ##### brenda Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Colin Nov 14, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and clean option for anyone working in the area. Very nice host! Thank you for a simple and enjoyable stay! ##### Colin Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Stacie Oct 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Staff was friendly and helpful. The hotel was in the center of every where we wanted to go. ##### Stacie Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Cathy Sep 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We really enjoyed our stay here! Nice park nearby, walkable to Union Square and staff was wonderful!!! ##### Cathy Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Sarahi Oct 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff was very nice! ##### Sarahi Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dawn Oct 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay for United Center Event Hotel Chicago was an ideal stay close to the United Center. The event was walking distance, the hotel was simple yet chic and the service was excellent. ##### Dawn Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Jen Oct 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and within walking distance of our concert! Highly recommend! ##### Jen Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Louise Oct 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect for United Center event weekend Great hotel and staff. The room was clean and perfect for my stay. Hotel is located near the United Center which is very convenient. ##### Louise Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Rezan Nov 10, 2025 Liked: Cleanliness, property conditions & facilities Room was clean and had everything i needed. Cheap early check in fee and accessible parking ##### Rezan Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Thuy Nov 14, 2025 Liked: Cleanliness, amenities, property conditions & facilities Small, perfect rooms for the night! Good staff! Very helpful for trying to get around. ##### Thuy Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Thomas Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Staff very helpful. ##### Thomas Stayed 1 night in Sep 2025 ### 6/10 Okay #### Edwin Dec 29, 2025 Liked: Cleanliness, property conditions & facilities nice renovated building near the United Center. walking was convenient to watch basketball game. There were 2 Mexican restaurants nearby and that was it for dining options. The nearby bar was closed by 9:30 p.m. Not much to do in the area. Parking was a bit confusing. ##### Edwin Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Verified traveller Aug 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great hotel The room was very nice and comfortable, all the staff we interacted with were very nice and helpful! ##### Verified traveller Stayed 3 nights in Aug 2025 ### 8/10 Good #### Steven Nov 11, 2025 Liked: Cleanliness, property conditions & facilities Good friendly customer service ##### Steven Stayed 3 nights in Nov 2025 ### 8/10 Good #### DANIEL Oct 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The hotel was in a convenient location close to the United Center where we attended a concert. Not a fancy hotel,but it was a pleasant stay and there are restaurants within walking distance. ##### DANIEL Stayed 1 night in Sep 2025 ### 10/10 Excellent #### tracey Sep 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities Nice clean property ##### tracey Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Amy Dec 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities The staff was helpful. The room was very small and had only the bare necessities but the cleanliness of the room was great. The bed was awful! It was like sleeping on a brick. We were so uncomfortable we barely slept. There's no star rating for comfort, maybe there should be one. ![](https://a.travel-assets.com/ugc/hotel-reviews/89c3d457-568e-44b2-ae83-d8b93192dd9d-1765811285704.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b513bfc1-ee69-4683-a8b7-0c4504786908-1765811305164.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Amy Stayed 1 night in Dec 2025 ### 8/10 Good #### Madeleine Oct 15, 2025 Liked: Cleanliness, staff & service, amenities Disliked: Property conditions & facilities The lobby area could use a deep cleaning and better lighting. The staff was very kind and helpful! ##### Madeleine Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Norma Sep 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Hotel was near downtown and i had no issues parking on the street. Staff was so helpful and provided great recommendations. ##### Norma Stayed 2 nights in Aug 2025 ## Expedia's Latest Trends ### Hotels > [The Chicago Hotel Collection River North](https://www.expedia.ca/Chicago-Hotels-The-Chicago-Hotel-Collection-River-NorthMag-Mile.h15799614.Hotel-Information) > > [Sonesta ES Suites Chicago Downtown Magnificent Mile - Medical](https://www.expedia.ca/Chicago-Hotels-Sonesta-ES-Suites-Chicago-Downtown.h25929.Hotel-Information) > > [Candlewood Suites Grand Prairie by IHG](https://www.expedia.ca/Peoria-Hotels-Candlewood-Suites-Grand-Prairie.h1772206.Hotel-Information) > > [Golf Hotels in Tucson](https://www.expedia.ca/Tucson-Hotels-Golf-Hotel.0-0-d602986-tGolfHotel.Travel-Guide-Filter-Hotels) > > [Cheap Hotels in Downtown London](https://www.expedia.ca/Downtown-London-London-Hotels-Cheap-Hotels.0-n6358345-0-tCheapHotels.Travel-Guide-Filter-Hotels) > > [Level Chicago – Old Town](https://www.expedia.ca/Chicago-Hotels-LEVEL-Furnished-Living-Chicago.h39805843.Hotel-Information) > > [L7 Chicago by LOTTE](https://www.expedia.ca/Chicago-Hotels-L7-Chicago-By-LOTTE.h4200.Hotel-Information) > > [Hotel Zachary Chicago, a Tribute Portfolio Hotel](https://www.expedia.ca/Chicago-Hotels-Hotel-Zachary-Chicago.h23055991.Hotel-Information) > > [Kasa Magnificent Mile Chicago](https://www.expedia.ca/Chicago-Hotels-Kasa-Chicago-River-North-Apartments.h46231022.Hotel-Information) > > [Club Quarters Hotel, Central Loop, Chicago](https://www.expedia.ca/Chicago-Hotels-Club-Quarters-Hotel.h565746.Hotel-Information) > > [Embassy Suites by Hilton Chicago Downtown River North](https://www.expedia.ca/Chicago-Hotels-Embassy-Suites-Chicago-Downtown.h11580.Hotel-Information) > > [Omni Chicago Hotel](https://www.expedia.ca/Chicago-Hotels-Omni-Chicago-Suites-Magnificent-Mile.h11076.Hotel-Information) > > [Travelodge by Wyndham Peoria](https://www.expedia.ca/Peoria-Hotels-Red-Roof-Inn-Peoria.h103796671.Hotel-Information) > > [Club Quarters Hotel Wacker at Michigan, Chicago](https://www.expedia.ca/Chicago-Hotels-Club-Quarters-Hotel.h889753.Hotel-Information) > > [The Publishing House B&B](https://www.expedia.ca/Chicago-Hotels-The-Publishing-House-Bed-And-Breakfast.h19116049.Hotel-Information) > > [Spring into Cozy @ Green View - Dog Friendly & Access to Indoor Pool](https://www.expedia.ca/Galena-Hotels-Dog-Friendly-Home-Walk-To-Golf-Trails-GTA-Owners-Club-Access.h71437604.Hotel-Information) > > [Fairfield Inn & Suites Chicago Downtown / Magnificent Mile](https://www.expedia.ca/Chicago-Hotels-Fairfield-Inn-Suites-Chicago-Downtown-Magnificent-Mile.h571328.Hotel-Information) > > [Le Méridien Essex Chicago](https://www.expedia.ca/Chicago-Hotels-Hotel-Essex-Chicago.h35130365.Hotel-Information) > > [Luxury 1-Bedroom Home with Themed Rooms & Private Party Space](https://www.expedia.ca/Chicago-Hotels-Luxury-1-Bedroom-Home-With-Themed-Rooms-Private-Party-Space.h110972438.Hotel-Information) > > [Swissotel - Chicago](https://www.expedia.ca/Chicago-Hotels-Swissotel-Chicago.h17288.Hotel-Information) > > [Hotel Felix River North/Magnificent Mile](https://www.expedia.ca/Chicago-Hotels-Hotel-Felix-Chicago.h2222364.Hotel-Information) > > [Hotels in Northeast Calgary](https://www.expedia.ca/Northeast-Calgary-Hotels.d553248623754127581.Travel-Guide-Hotels) > > [The Chicago Hotel Collection - Magnificent Mile](https://www.expedia.ca/Chicago-Hotels-Hotel-Audrey.h21619.Hotel-Information) > > [The Allegro Royal Sonesta Hotel Chicago Loop](https://www.expedia.ca/Chicago-Hotels-The-Allegro-Royal-Sonesta-Hotel.h34496.Hotel-Information) > > [The Emily Hotel](https://www.expedia.ca/Chicago-Hotels-Ace-Hotel-Chicago.h19381112.Hotel-Information) > > [Chicago Third Floor Studio by 747 Lofts](https://www.expedia.ca/Chicago-Hotels-Walk-To-Local-Hot-Spots-Or-Public-Transit-Prime-Location-In-The-Heart-Of-The-Windy-City-747-Lofts-Cabin-301-Hotel-Room.h88902334.Hotel-Information) ### Flights > [Flights from Mississauga (YYZ) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/yyz/sfo/toronto-to-san-francisco) ### Packages