Title: Ocean View Apartments – Delicia - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # Ocean View Apartments – Delicia Adults-only beachfront aparthotel with outdoor pool ## Photo gallery for Ocean View Apartments – Delicia ![Land view from property - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/374d4a59.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Interior - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/31e90942.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Beach Condo -Panoramic View 180 Degrees | Terrace/patio - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/aa9f563d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Luxury Studio, Balcony, Beach View - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/4440ff5d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Panoramic Studio, Sea View | View from room - Ocean View Apartments – Delicia (Cancun)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/08d87b0c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies Ocean View Apartments – Delicia sits near La Isla Shopping Mall, offering a peaceful beach getaway. Guests can relax by the pool, enjoy the private beach, book a massage at the spa, or visit the on-site coffee shop for a quick pick-me-up. ## Reviews 7.2 Good ## Popular amenities - Spa - Bar - Pool - Housekeeping - Laundry - Outdoor space ## Room options ### Check availability for these dates Tonight [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 15 - Dec. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=20477369&PinnedHotelID=20477369&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar) ![Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar)](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/d433a2cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Oceanfront (Delicia Frente al Mar) ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Portable fan Pillowtop bed Premium bedding - 431 sq ft - Beach view - Sleeps 4 - 2 Queen Beds ### View all photos for Beach Condo -Panoramic View 180 Degrees ![Beach Condo -Panoramic View 180 Degrees](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/ccbc6486.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Beach Condo -Panoramic View 180 Degrees ### Highlights Furnished balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Full-sized refrigerator/freezer Flat-screen TV Pillow menu - 431 sq ft - Beach view - Sleeps 2 - 1 Queen Bed ### View all photos for Condo 1 Panoramic Ovean view 180 degree ![View from room](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/c729a864.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Condo 1 Panoramic Ovean view 180 degree ### Highlights Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Pillowtop bed Premium bedding - 431 sq ft - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, Sea View ![Panoramic Studio, Sea View | View from room](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/08d87b0c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, Sea View ### Highlights Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Portable fan Pillowtop bed Premium bedding - Sea view - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, Balcony, Sea View ![Panoramic Studio, Balcony, Sea View](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/81bc73c5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, Balcony, Sea View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Portable fan Pillowtop bed - Beach view - Sleeps 4 - 2 Queen Beds ### View all photos for Luxury Studio, Balcony, Beach View ![Luxury Studio, Balcony, Beach View | View from room](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/b453d302.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Studio, Balcony, Beach View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu Portable fan - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Superior Studio Suite, Sea View ![Superior Studio Suite, Sea View](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/baed30a5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Studio Suite, Sea View ### Highlights Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu Portable fan Pillowtop bed - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Deluxe Studio Suite, Balcony, Sea View ![Deluxe Studio Suite, Balcony, Sea View](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/64d873b7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Studio Suite, Balcony, Sea View ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu - Ocean view - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, Balcony, Beach View ![Panoramic Studio, Balcony, Beach View](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/81996185.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, Balcony, Beach View ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Flat-screen TV Pillow menu Portable fan - Beach view - Sleeps 4 - 2 Queen Beds ### View all photos for Panoramic Studio, 1 Queen Bed, Balcony, Sea View ![Panoramic Studio, 1 Queen Bed, Balcony, Sea View](https://images.trvl-media.com/lodging/21000000/20480000/20477400/20477369/d8959e5a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Panoramic Studio, 1 Queen Bed, Balcony, Sea View ### Highlights Balcony or patio Soundproofed Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu - Beach view - Sleeps 2 - 1 Queen Bed ### Panoramic Studio Suite, Balcony, Sea View ### Highlights Balcony or patio Individually furnished Individually decorated Air conditioning Mini-fridge Flat-screen TV Pillow menu Portable fan - Ocean view - Sleeps 4 - 2 Double Beds ## You may also like Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1140000/1139400/1139341/fc11b470_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Royal Sands Resort & Spa All Inclusive Zona Hotelera - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ocean-View-Apartments-Delicia.h20477369.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ocean-View-Apartments-Delicia.h20477369.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.04733%2C-86.78303&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=SF5-G2MeHiYMxf23uJltxhsL4CM=) Boulevard Kukulkan Km 19.5, Cancun, QROO, 77500 #### What's nearby - Nichupté Lagoon \- 2 min walk \- 0.2 km - Iberostar Cancun Golf Course \- 13 min walk \- 1.1 km - El Rey Ruins \- 18 min walk \- 1.5 km - El Rey Ruins Trailhead \- 18 min walk \- 1.5 km - Delfines Beach \- 19 min walk \- 1.7 km #### Getting around - Cancun Intl. Airport (CUN) - 14 min drive #### Restaurants - ‪Royal Solaris Cancun - ‬4 min walk - ‪Sun Palace - ‬6 min walk - ‪Marco Polo Restaurante - ‬5 min walk - ‪Bordeaux - ‬10 min walk - ‪Km 19.5 - ‬12 min walk ## About this property ### Ocean View Apartments – Delicia Adults-only beachfront aparthotel with outdoor pool When you stay at this beach aparthotel you can enjoy umbrellas and sun loungers. The apartment offers comforts like a pillowtop bed and premium bedding, plus free WiFi and a flat-screen TV with cable channels. Additional amenities include a pillow menu, a ceiling fan, and a hair dryer. Air-conditioned accommodations at this aparthotel offer safes and hair dryers. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries. This Cancun aparthotel provides complimentary wireless Internet access. Housekeeping is provided daily. Recreational amenities at the aparthotel include a private beach and an outdoor pool. Guests can pamper themselves by indulging in the onsite spa services. Services include massages. ## Similar properties ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/45000000/44590000/44585800/44585754/fed9c96d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Beach and Ocean Front Apartments 1 Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 7.0 Good 54 reviews CA $104 CA $190 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=44585754&PinnedHotelID=44585754&HadPinnedHotel=true®ionId=-1&adults=2) ![Beach/ocean view](https://images.trvl-media.com/lodging/21000000/20480000/20476900/20476869/b38fc50e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Apartments Zona Hotelera - On private beach - Pool - Spa - Parking included 7.2 Good 160 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=20476869&PinnedHotelID=20476869&HadPinnedHotel=true®ionId=-1&adults=2) ![Egyptian cotton sheets, premium bedding, Select Comfort beds, minibar](https://images.trvl-media.com/lodging/21000000/20480000/20477000/20476915/6cc66226.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ocean View Apartments – Increíble Zona Hotelera - Pool - Parking included - Free WiFi - Air conditioning 7.6 Good 75 reviews CA $320 CA $455 total includes taxes & fees Dec 27 - Dec 28 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-27&endDate=2025-12-28&selected=20476915&PinnedHotelID=20476915&HadPinnedHotel=true®ionId=-1&adults=2) ![Terrace/patio](https://images.trvl-media.com/lodging/37000000/36090000/36085900/36085831/ef634f90.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza Condo Hotel Zona Hotelera - Pool - Spa - Kids pool - Parking included 7.0 Good 458 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=36085831&PinnedHotelID=36085831&HadPinnedHotel=true®ionId=-1&adults=2) ![Luxury Single Room | Terrace/patio](https://images.trvl-media.com/lodging/82000000/81530000/81528400/81528318/20ddc501.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fanthakstico Apart Vista al Mar Cancun Zona Hotelera - Pool - Kitchen - Parking included - Free WiFi 7.6 Good 4 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-28&endDate=2025-12-29&selected=81528318&PinnedHotelID=81528318&HadPinnedHotel=true®ionId=-1&adults=2) ![Family Suite, Balcony | Beach/ocean view](https://images.trvl-media.com/lodging/2000000/1500000/1495100/1495099/0f010289.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Salvia Cancun Aparts Zona Hotelera - 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Near Luxury Avenue Shopping Mall Zona Hotelera - Pool - Parking included - Free WiFi - Restaurant 7.6 Good 1,118 reviews CA $151 CA $192 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=980531&PinnedHotelID=980531&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/77000000/76250000/76240200/76240139/00c94821.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Plaza - Best Beach Zona Hotelera - Pool - Kitchen - Parking included - Free WiFi 8.8 Excellent 133 reviews CA $138 CA $173 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=76240139&PinnedHotelID=76240139&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a private white sand beach - Beach loungers - Beach towels - Beach umbrellas ### Pool/Spa - Massage - Outdoor pool - Spa services ### Internet - Available in the apartment: Free WiFi ### Parking and transportation - Roundtrip airport shuttle (surcharge) from 6:30 AM to 10:30 PM at scheduled times and on request - Free uncovered self parking on site - Wheelchair-accessible parking and van parking available - Onsite parking includes off-street options ### Dining - A bar/lounge - A coffee shop/cafe - A poolside bar - A restaurant ### Bedrooms - Pillow menu - Pillowtop mattress - Premium bedding ### Bathroom - 1 private bathroom - Free toiletries - Hair dryer - Shampoo - Shower - Soap - Toilet paper - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Outdoor areas - Garden - Outdoor furniture - Terrace ### Laundry - Laundry detergent - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning - Ceiling fan - Portable fan ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible pool - Wheelchair-accessible van parking - Designated smoking areas ### Services and conveniences - Grocery/convenience store - Housekeeping (daily) - Limited-hour front desk - Luggage storage - Safe - Safe at front desk - Tour and ticket assistance ### Location highlights - Near a health/beauty spa - Near the airport - Near the ocean - On a lake - On the waterfront ### Things to do - Casino nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) - Fire extinguisher ### General - Garden - Individual decor - Individual furnishings - Property does not allow children ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 7:00 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 3:00 PM - 7:00 PM Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children younger than 25 are not allowed at this adults-only property; all guests 25 and older are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: USD 250 per accommodation, per stay - Cleaning fee: USD 39 per accommodation, per stay - A damage deposit of USD 250 will be collected before check-in. We have included all charges provided to us by the property. ### Optional extras - Airport shuttle fee: USD 39 per vehicle (one-way, maximum occupancy 4) The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Onsite parties or group events are strictly prohibited Long-term renters welcome Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property Safety features at this property include a fire extinguisher This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention Guests under 25 years old are not permitted at this adults-only property ### Property is also known as Ocean View Apartments Delicia Apartment Cancun Ocean View Apartments Delicia Apartment Ocean View Apartments Delicia Cancun Ocean View Apartments Delicia Ocean Apartments – Delicia Ocean View Apartments – Delicia Cancun Ocean View Apartments – Delicia Aparthotel Ocean View Apartments – Delicia Aparthotel Cancun ## Frequently asked questions ### Does Ocean View Apartments – Delicia have a pool? ### How much does it cost to stay at Ocean View Apartments – Delicia? ### Is Ocean View Apartments – Delicia pet-friendly? ### How much is parking? ### What time is check-in at Ocean View Apartments – Delicia? ### What time is check-out at Ocean View Apartments – Delicia? ### Does Ocean View Apartments – Delicia provide a shuttle to the airport? ### Where is Ocean View Apartments – Delicia located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ocean View Apartments – Delicia Reviews ## Reviews 7.2 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 45 8 - Good 24 6 - Okay 13 4 - Poor 4 2 - Terrible 24 ### 8.0/10 Cleanliness ### 8.0/10 Staff & service ### 7.2/10 Amenities ### 7.6/10 Property conditions & facilities ### 7.0/10 Eco-friendliness ## Reviews ### 8/10 Good #### Karin Oct 16, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Nice property and room had a great view of the ocean. Wish we could have seen the sun come up from our balcony. Had a small kitchenette. We did not have a table on the balcony which would have been nice and we also had low water pressure in the shower. The beds were comfortable. ##### Karin Stayed 7 nights in Oct 2025 ### 10/10 Excellent #### Sergiy Nov 29, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication We stay for 10 days Very nice area No kids… very quiet, grocery on the property and restaurant Local bus nearby. Room was perfect The only things-the property is old and need renovation Beach and infinity pool is nice ##### Sergiy ### 8/10 Good #### Jeffrey Jan 5, 2024 Liked: Amenities, property conditions & facilities, communication Great location, pool and beach. Fantastic view from the balcony! Lots of dining options nearby and taxis are always close to take you anywhere you want to go. Only improvement suggestion would be for housekeeping to change sheets and towels more often. ##### Jeffrey Stayed 6 nights in Dec 2023 ### 2/10 Terrible #### Mehbod Cameron Sep 16, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Towel and Bed sheet were dirty . Lots if aunts in kitchen and bed . There was false advertisement. Address was wrong . It took me more than half a day to find the place because place is called Cancun Plaza not ocean view apartment. I do not recommend this place all kitchen equipments were not functioning such as microwave no coffee no water for guest ##### Mehbod Cameron Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Luis Gregorio Guerrero Dec 30, 2023 Liked: Cleanliness, amenities, property conditions & facilities I will recommend and also will stay here on my next visit if they have rooms available ##### Luis Gregorio Guerrero Stayed 3 nights in Dec 2023 ### 2/10 Terrible #### Elizabeth Jun 1, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication The property in Cancun is very old, dirty, dark, and unsafe. I would never go back. ##### Elizabeth Stayed 3 nights in May 2025 ### 2/10 Terrible #### Francisco J Apr 12, 2025 Disliked: Cleanliness, property conditions & facilities, communication Unsanitary conditions such as human fluids all over the bathroom toilet , hair on the bed, kitchen was dirty and sticky, check in and out in less than 5 minutes the worst was the management, extremely rude and not willing to help on any way please avoid this place if you can it ruin my entire vacation trip ##### Francisco J Stayed 4 nights in Apr 2025 ### 6/10 Okay #### Alejandro Mar 14, 2024 Liked: Property conditions & facilities, communication The smell ##### Alejandro Stayed 1 night in Mar 2024 ### 2/10 Terrible #### Riziki Jul 4, 2024 Disliked: Cleanliness, amenities, property conditions & facilities, communication There was mold in the sugar and coffee jars. ##### Riziki Stayed 6 nights in Jun 2024 ### 4/10 Poor #### Donte Jul 10, 2024 Disliked: Cleanliness, property conditions & facilities, communication Dirty sheets and blankets, house keeping almost nonexistent and very poor communication on getting things and voicing complaints ##### Donte Stayed 7 nights in Jul 2024 ### 2/10 Terrible #### Joao Aug 16, 2023 Disliked: Cleanliness, room comfort, communication #### Rude staff I don't recommend this place to my friends and family. The staff was very rude, from the security to the pool bartender. The receptionist told my husband that they wasn't going to help him to bring our luggages to our room because we didn't book through their website. We had to bring our 4 luggages to our room because we booked through hotel.com. (unbelievable) The room is outdating. At 2:30 am was a couple fighting and knocking the walls for about 10 minutes, then they went to the hallway and started to scream at each other. Called the front desk and no one answered me. Luckly, I was there for only one night,otherwise I would have to go to another hotel and loose my money. ##### Joao Stayed 1 night in Aug 2023 ### 2/10 Terrible #### Kevin Mar 11, 2023 Disliked: Cleanliness, room comfort, communication #### Not as described, be careful booking here! I feel compelled to share my experience after our stay. This location is not as described. We made several attempts to utilize the airport transportation as listed on the property profile with no response, we ended up paying $85 for a 15 minute ride from the airport. We requested early check in, also no response. As we were waiting the front desk offered to show us around the property. We ate at the on-site restaurant which was the only good thing from our stay. During our tour of the property the person touring us, Enrique, took us to the tour booking center and quoted us $70 for a round trip including ferry ticket to Holbox island (Holbox Island was the reason for our trip). We decided to book this after dropping our bags. Unfortunately, he went home and the gentleman assisting us now quoted us $89/each after we were shown the price in the binder by Enrique just an hour prior. They ended up calling Enrique and fought to honor the price but finally gave in. The condo, the extremely narrow staircase in the unit is barely large enough to get a standard check in bag through. there was a trail of bugs coming from the ceiling. The shower drain was clogged and would overflow when showering. There were white liquid stains on the nightstand. Brought this info to the front desk and was told it’ll be checked tomorrow because no one was on-site to assist. We couldn’t stay so we left and still have not heard from the property. SEE PICTURES AS PROOF! ![Narrow staircase barely fits bag](https://a.travel-assets.com/ugc/hotel-reviews/933E36514846B44E080D843C862D85C4FB301FA91678495431383.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Entry staircase ](https://a.travel-assets.com/ugc/hotel-reviews/64A0E2F586C7BCCA6FBAF9E34CA796D16EDE36481678495426211.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Stains on nightstand ](https://a.travel-assets.com/ugc/hotel-reviews/A45EF4876D30B9F0BB29C4C34C52D96CE91456E61678495434913.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![More stains on nightstand ](https://a.travel-assets.com/ugc/hotel-reviews/85D297B0DCA4DFD7B1DBE45F2BE739ACB244E5321678495436661.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Kevin Stayed 1 night in Mar 2023 ### 10/10 Excellent #### Mario Aug 19, 2025 Liked: Cleanliness, room comfort, communication Muy bonito todo, las instalaciones; la atención por parte del huésped. ##### Mario Stayed 4 nights in Jul 2025 ### 6/10 Okay #### Alejandra Jun 7, 2025 Liked: Cleanliness Disliked: Amenities El complejo está bien ubicado, pero al condominio le falta mantenimiento y mejor comunicación con la administración; Natalia literalmente me ignoró en mi solicitud para que arreglaran la TV. ##### Alejandra Stayed 3 nights in Jun 2025 ### 8/10 Good #### Alejandra Jun 3, 2025 Liked: Cleanliness Es un hotel que requiere mantenimiento, pero está muy bien ubicado. ##### Alejandra Stayed 3 nights in May 2025 ### 10/10 Excellent #### Ulises Apr 21, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Solo hay un tema, reparar la puerta principal ya que estaba colgada y costaba mucho abrir. ##### Ulises Stayed 3 nights in Apr 2025 ### 10/10 Excellent #### Valentina Apr 19, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Tiene la mejor vista ! La playa está hermosa en esta zona en el lugar hay un restaurante junto a la hermosa alberca que todo está delicioso y aún precio súper accesible ##### Valentina Stayed 2 nights in Apr 2025 ### 10/10 Excellent #### LAURA ESTHER Aug 2, 2024 Liked: Cleanliness, room comfort, communication #### Recomendable 100%. Volveremos!! Experiencia formidable, check in sin contacto sin inconveniente, piso alto con apartamento reciclado, moderno, con espectacular vista al mar. Parking cómodo, con tienda de insumos elementales en la propiedad. Solarium y hermosa piscina con vista infinita. Restaurante a la carta con precios razonables y buenos productos. Miguel su anfitrión nos brindó indicaciones amables y precisas para que nuestra estancia fuera maravillosa. Muy recomendable , no se necesita un “todo incluído” ##### LAURA ESTHER Stayed 5 nights in Jul 2024 ### 4/10 Poor #### Laura nallely Gallegos Apr 4, 2024 Liked: Property conditions & facilities, communication Lo que no me gusto fue que me quede encerrada en elevador por dos minutos sin aire y no funcionaba el celular y timbre y no iba nadie ##### Laura nallely Gallegos Stayed 3 nights in Mar 2024 ### 10/10 Excellent #### Marvin Mar 1, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication La habitación a la que nos cambiaron estaba muy bonita y cómoda, con una vista excelente al área de piscina, la playa y el mar de diferentes tonos turquesa. ##### Marvin Stayed 12 nights in Feb 2024 ### 6/10 Okay #### Santi Jan 27, 2024 Posizione Top, è proprio sulla spiaggia ! Devo dire che abbiamo mangiato al ristorante e non è male , eravamo un po’ titubanti ma vi si può mangiare , hanno molta varietà . La struttura avrebbe bisogno di qualche ritocchino è un po’ più di pulizia , ma visto il posto e la vista dalla stanza è passato tutto in secondo ordine .Anche il check in deve essere migliorato …. Se non hai Wi-Fi è un problema….e sono problemi che devono essere risolto prima da chi gestisce le stanze ##### Santi Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Pascual Oct 30, 2023 Liked: Amenities Buena ubicación ##### Pascual Stayed 5 nights in Oct 2023 ### 2/10 Terrible #### Angela Sep 27, 2022 Disliked: Cleanliness, amenities, property conditions & facilities, communication Me gusto la vista No me gusto la atención , la forma de comunicación y la grosería de la señora mariana “administradora “ ##### Angela Stayed 2 nights in Sep 2022 ### 8/10 Good #### Rosa Jul 17, 2022 Disliked: Amenities, communication No me agrado ##### Rosa Stayed 3 nights in Jul 2022 ### 8/10 Good #### Héctor Jul 14, 2022 Liked: Cleanliness, room comfort #### Muy agardable gran Lugar para descansar , playa, alberca y habitacion excelentes pero servicios falta mejorar ( Restaurante y bar) y recepcion con poca comunicacion. Aun asi lo recomiendo apliamente. ![Bonita alberca y playa ](https://a.travel-assets.com/ugc/hotel-reviews/193DCDD00E11D7EB75A0ED118EF9D325CA45D7881657814117305.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Héctor Stayed 2 nights in Jul 2022 ## Expedia's Latest Trends ### Hotels > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [BlueBay Grand Esmeralda All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-BlueBay-Grand-Esmeralda-All-Inclusive.h1411000.Hotel-Information) > > [Hotel Riu Tequila - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Tequila-All-Inclusive.h487013.Hotel-Information) > > [Nomads Hotel & Rooftop pool](https://www.expedia.ca/Cancun-Hotels-Nomads-Hotel-Rooftop-Pool.h20187538.Hotel-Information) > > [Suites Malecon Cancun](https://www.expedia.ca/Cancun-Hotels-Suites-Malecon-Cancun.h9785512.Hotel-Information) > > [Fairfield Inn & Suites by Marriott Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Fairfield-Inn-Suites-By-Marriott-Cancun-Downtown.h68684303.Hotel-Information) > > [Hyatt Zilara Riviera Maya Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hyatt-Zilara-Riviera-Maya-Adults-Only-All-Inclusive.h906203.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Villa Palmeras](https://www.expedia.ca/Cancun-Hotels-Villa-Palmeras.h19637549.Hotel-Information) > > [Four Points by Sheraton Cancun Centro](https://www.expedia.ca/Cancun-Hotels-Four-Points-By-Sheraton-Cancun-Centro.h9534224.Hotel-Information) > > [Adhara Hacienda Cancun](https://www.expedia.ca/Cancun-Hotels-Adhara-Hacienda-Cancun.h26030.Hotel-Information) > > [The Fives Beach Hotel - Á la Carte All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-The-Fives-Beach-Hotel-Residences-All-Senses-Inclusive.h1966239.Hotel-Information) > > [Sandos Playacar All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Playacar-All-Inclusive.h892167.Hotel-Information) > > [ Atelier Playa Mujeres - Adults Only - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Atelier-Playa-Mujeres-Adults-Only-All-Inclusive.h27527416.Hotel-Information) > > [Nílu Cancun Downtown by Selina](https://www.expedia.ca/Cancun-Hotels-Selina-Cancun-Downtown.h21125093.Hotel-Information) > > [Mex Hoteles](https://www.expedia.ca/Cancun-Hotels-Mex-Hoteles.h66597429.Hotel-Information) > > [Sandos Caracol Nature Resort & Water Park All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Sandos-Caracol-Eco-Resort-All-Inclusive.h919643.Hotel-Information) > > [Wyndham Garden Cancun Downtown](https://www.expedia.ca/Cancun-Hotels-Wyndham-Garden-Cancun-Downtown.h4411896.Hotel-Information) > > [Hyatt Vivid Playa Del Carmen - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Hilton-Playa-Del-Carmen.h1151540.Hotel-Information) > > [Viva Maya by Wyndham, A Trademark All Inclusive Resort](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Viva-Wyndham-Maya-All-Inclusive.h569232.Hotel-Information) > > [Ocean Maya Royale - Adults Only - All Inclusive ](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Ocean-Maya-Royale-All-Inclusive-Adults-Only.h913424.Hotel-Information) > > [Paradisus Playa del Carmen – Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Paradisus-Playa-Del-Carmen-Riviera-Maya-All-Inclusive.h4488514.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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