Title: Ocean Spa Hotel - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Ocean Spa Hotel – All Inclusive Family fun on the beach, with outdoor pool, near Puerto Cancun Marina Town Center ![View from property](https://images.trvl-media.com/lodging/1000000/990000/986200/986131/f745265d.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/990000/986200/986131/02240b8a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/1000000/990000/986200/986131/27eb3eee.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Food court](https://images.trvl-media.com/lodging/1000000/990000/986200/986131/b28cc10e.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/990000/986200/986131/dc9fcac6.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Travelers enjoy beachfront relaxation and ocean views at the all-inclusive Ocean Spa Hotel. The property features sun loungers, Ya ax che spa with aromatherapy and manicure/pedicure services, and four restaurants, including one serving Asian cuisine all day. 6.8 ## Popular amenities - - Spa - All-inclusive - Bar - Pool - Breakfast included ## Room options ### Check availability for these dates Tonight [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=986131&PinnedHotelID=986131&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 2 of 2 rooms ![In-room safe, desk, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/990000/986200/986131/f98fa85e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Standard - 215 sq ft - Sleeps 4 ![Standard Room](https://images.trvl-media.com/lodging/1000000/990000/986200/986131/1ff62ccc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Balcony Air conditioning Free rollaway/extra beds Free cribs/infant beds Flat-screen TV Blackout drapes/curtains Hair dryer Private bathroom - 208 sq ft - Sleeps 3 - 2 Double Beds OR 1 King Bed ## You may also like Ad ![4 outdoor pools, free cabanas, pool umbrellas](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/1000000/10000/100/100/b1c78b09_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### The Westin Resort & Spa, Cancun Zona Hotelera - 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All Inclusive Puerto Morelos - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,361 reviews CA $407 CA $407 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Cancun-Hotels-Dreams-Riviera-Cancun-Resort-Spa.h2941578.Hotel-Information?chkin=2025-10-6&chkout=2025-10-7&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6c244080-3ffd-4f08-8c58-e4fc12c468f2&top_cur=CAD) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5060000/5052400/5052348/51586db1_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Secrets The Vine Cancun - Adults Only - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 8.8 Excellent 2,119 reviews CA $555 CA $555 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Cancun-Hotels-Secrets-The-Vine-Cancun-Adults-Only-All-Inclusive.h5052348.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6c244080-3ffd-4f08-8c58-e4fc12c468f2&top_cur=CAD) Ad ![View from room](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/6000000/5280000/5279100/5279045/6a5d9c50_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Hard Rock Hotel Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Pet-friendly 7.8 Good 1,295 reviews CA $562 CA $562 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Cancun-Hotels-Hard-Rock-Hotel-Cancun.h5279045.Hotel-Information?chkin=2025-11-2&chkout=2025-11-3&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6c244080-3ffd-4f08-8c58-e4fc12c468f2&top_cur=CAD) Ad ![Minibar, in-room safe, desk, laptop workspace](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/61000000/60050000/60043200/60043197/6fe99fce_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Secrets Riviera Cancún All Preferred - Adults Only - All inclusive Puerto Morelos - On private beach - Pool - Hot tub - Breakfast included 8.8 Excellent 334 reviews CA $823 CA $823 total includes taxes & fees Oct 15 - Oct 16 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Secrets-Riviera-Cancun-Resort-Spa.h60043197.Hotel-Information?chkin=2025-10-15&chkout=2025-10-16&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6c244080-3ffd-4f08-8c58-e4fc12c468f2&top_cur=CAD) Ad ![Exterior](https://images.trvl-media.com/lodging/58000000/57840000/57832900/57832898/5636ed21.jpg?impolicy=resizecrop&rw=357&ra=fit) #### SLS Cancun Zona Hotelera - 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Pool - Hot tub - All-inclusive - Spa 9.2 Wonderful 1,007 reviews CA $411 CA $551 total includes taxes & fees Oct 3 - Oct 4 [](https://www.expedia.ca/Puerto-Morelos-Hotels-Grand-Residences-Riviera-Cancun-All-Inclusive.h6302296.Hotel-Information?chkin=2025-10-3&chkout=2025-10-4&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6c244080-3ffd-4f08-8c58-e4fc12c468f2&top_cur=CAD) Ad ![3 outdoor pools, pool umbrellas, sun loungers](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4900000/4892500/4892414/6ad66274_b.jpg?impolicy=resizecrop&rw=357&ra=fit) #### Sandos Cancún All Inclusive - Adults Only Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 8.2 Very good 2,130 reviews CA $286 CA $358 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Cancun-Hotels-Sandos-Cancun-All-Inclusive.h4892414.Hotel-Information?chkin=2025-10-5&chkout=2025-10-6&rm1=a2®ionId=179995&destination=Cancun&destType=MARKET&latLong=21.161907,-86.851524&searchId=6c244080-3ffd-4f08-8c58-e4fc12c468f2&top_cur=CAD) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ocean-Spa-Hotel-Cancun.h986131.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FCancun-Hotels-Ocean-Spa-Hotel-Cancun.h986131.Hotel-Information) ## About the area Located in Zona Hotelera, a neighborhood in Cancun, Ocean Spa Hotel – All Inclusive is near the airport and on the beach. Ultramar Ferry Puerto Juárez and Iberostar Cancun Golf Course are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and Xoximilco. Traveling with kids? Consider Extreme Adventure and El Sol de Cancun. Scuba diving and windsurfing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. [Visit our Cancun travel guide](https://www.expedia.ca/Cancun.dx179995) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.14657%2C-86.79149&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pxEeGfUbXttR-zZyfNObq1IGMmo=) Blvd Kukulcan Km 3.5, Cancun, QROO, 77500 ### What's nearby - Playa Tortugas - 3 min walk - 0.3 km - Las Perlas Beach - 16 min walk - 1.4 km - Langosta Beach - 17 min walk - 1.5 km - Tortuga Beach - 3 min drive - 2.8 km - Puerto Cancun Marina Town Center - 4 min drive - 3.6 km ### Getting around - Cancun Intl. Airport (CUN) - 23 min drive ### Restaurants - ‪Starbucks - ‬2 min walk - ‪Restaurant Dos Lunas - ‬8 min walk - ‪Los Chachalacos - ‬4 min walk - ‪Boost Pool Bar - ‬3 min walk - ‪Las Hijas De La Tostada - ‬3 min walk ## About this property ### Ocean Spa Hotel – All Inclusive All-inclusive family-friendly hotel near Langosta Beach Playa Tortugas is located near Ocean Spa Hotel – All Inclusive, which provides a free breakfast buffet, a poolside bar, and a terrace. With a beachfront location, sun loungers, and rowing, this hotel is the perfect place to soak up some sun. Treat yourself to aromatherapy, a manicure/pedicure, or a facial at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. In addition to a garden and a hair salon, guests can connect to free in-room WiFi. You'll also find perks like: - An outdoor pool and a children's pool, along with sun loungers and pool umbrellas - Free self parking - An area shuttle, babysitting (surcharge), and wedding services - Tour/ticket assistance, a gift shop, and luggage storage - Guest reviews give top marks for the helpful staff Room features All 151 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and free bottled water. Extra amenities include: - Bathrooms with showers and free toiletries - 22-inch flat-screen TVs with premium channels - Balconies, coffee/tea makers, and daily housekeeping ### All-inclusive details This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply). ### Gratuities and taxes Gratuities are included. ### Food and beverages All buffet and à la carte meals, snacks, and beverages included Room service during certain hours Limited gourmet or à la carte dining ### Activities and facilities/equipment All onsite activities and use of facilities and equipment are included. ### Land activities Tennis Volleyball ## Similar properties ![On the beach, white sand, sun loungers, beach umbrellas](https://images.trvl-media.com/lodging/6000000/5810000/5806800/5806712/19ea30a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cancun Bay All Inclusive Hotel Zona Hotelera - Pool - Hot tub - All-inclusive - Spa 7.6 Good 1,252 reviews CA $260 CA $321 total includes taxes & fees Oct 6 - Oct 7 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-06&endDate=2025-10-07&selected=5806712&PinnedHotelID=5806712&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/1000000/580000/579800/579797/1fb57615.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sunset Marina Resort & Yacht Club Zona Hotelera - Pool - Hot tub - Breakfast included - All-inclusive 7.8 Good 535 reviews CA $469 CA $588 total includes taxes & fees Nov 1 - Nov 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-01&endDate=2025-11-02&selected=579797&PinnedHotelID=579797&HadPinnedHotel=true®ionId=-1&adults=2) ![Junior Studio Suite, Hot Tub, Ocean View](https://images.trvl-media.com/lodging/1000000/200000/197400/197382/299b708d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Occidental Costa Cancún All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 8.0 Very good 2,538 reviews CA $211 CA $262 total includes taxes & fees Oct 12 - Oct 13 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-12&endDate=2025-10-13&selected=197382&PinnedHotelID=197382&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/1000000/70000/64100/64052/56671748.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Cancun - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.0 1,672 reviews CA $233 CA $296 total includes taxes & fees Oct 24 - Oct 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-24&endDate=2025-10-25&selected=64052&PinnedHotelID=64052&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach towels](https://images.trvl-media.com/lodging/1000000/580000/571400/571397/384b640e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Emporio Cancun Optional All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 8.0 Very good 1,953 reviews CA $156 CA $194 total includes taxes & fees Oct 7 - Oct 8 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-07&endDate=2025-10-08&selected=571397&PinnedHotelID=571397&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, white sand, sun loungers, beach towels](https://images.trvl-media.com/lodging/2000000/1750000/1745600/1745565/w3840h2558x0y3-a707ffb8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grand Oasis Palm - All Inclusive Zona Hotelera - Pool - Breakfast included - All-inclusive - Spa 6.8 1,004 reviews CA $233 CA $296 total includes taxes & fees Oct 17 - Oct 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-10-18&selected=1745565&PinnedHotelID=1745565&HadPinnedHotel=true®ionId=-1&adults=2) ![2 outdoor pools, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/890000/888300/888269/19b7775f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Flamingo Cancun - All Inclusive Zona Hotelera - Pool - All-inclusive - Spa - Kids pool 6.8 1,227 reviews CA $257 CA $334 total includes taxes & fees Oct 9 - Oct 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-09&endDate=2025-10-10&selected=888269&PinnedHotelID=888269&HadPinnedHotel=true®ionId=-1&adults=2) ![6 restaurants, breakfast, lunch, dinner served; 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Check-in end time: midnight Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per stay We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old This property accepts credit cards; cash is not accepted Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room ### We should mention This property does not have elevators No pets and no service animals are allowed at this property ### Property is also known as Hotel Ocean Spa Ocean Hotel Spa Ocean Spa Ocean Spa Cancun Ocean Spa Hotel Ocean Spa Hotel All Inclusive Ocean Spa Hotel All Inclusive Cancun Spa Hotel All Inclusive Ocean Spa All Inclusive Ocean Spa Hotel Ocean Spa Cancun Ocean Spa Hotel Ocean Spa Hotel Cancun Cancun Cancun Ocean Spa Hotel Cancun Hotel Hotel Ocean Spa Hotel Cancun Ocean Spa Hotel Cancun Cancun Ocean Spa Hotel All Inclusive Ocean Spa Hotel Cancun All Inclusive ## Frequently asked questions ### Does Ocean Spa Hotel – All Inclusive have a pool? > Yes, this property has an outdoor pool and a children's pool. ### How much does it cost to stay at Ocean Spa Hotel – All Inclusive? > As of Oct 2, 2025, prices found for a 1-night stay for 2 adults at Ocean Spa Hotel – All Inclusive on Nov 1, 2025 start from CA $332.2, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Cancun-Hotels-Ocean-Spa-Hotel-Cancun.h986131.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Ocean Spa Hotel – All Inclusive pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Ocean Spa Hotel – All Inclusive? > Self parking is free at this property. ### What time is check-in at Ocean Spa Hotel – All Inclusive? > Check-in start time: 3 PM; Check-in end time: midnight. ### What time is check-out at Ocean Spa Hotel – All Inclusive? > Check-out is at 11 AM. ### Are there all-inclusive benefits at Ocean Spa Hotel – All Inclusive? > Yes, the property is all-inclusive. All food and beverages are included, and activities include tennis, volleyball, and more. ### Where is Ocean Spa Hotel – All Inclusive located? > Nestled on the beach, this Zona Hotelera hotel is within 1 mi (2 km) of Playa Tortugas and Langosta Beach. Teatro de Cancún and Escénica Tower are also within 10 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Ocean Spa Hotel – All Inclusive Reviews 6.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 7.0 Location ### 7.8 Staff & service ### 7.2 Eco-friendliness ### 7.0 Property conditions & facilities 10 - Excellent 78 8 - Good 96 6 - Okay 88 4 - Poor 45 2 - Terrible 41 ### 10/10 Excellent #### Blanca Geo Enriquez Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Me encantó ##### Blanca Geo Enriquez Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Adriana Jul 1, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente atención de todo el personal, amplia área de playa, aguas tranquilas ##### Adriana Stayed 2 nights in Jun 2025 ### 2/10 Terrible #### Tony Alfredo Sep 21, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Por mucho, el PEOR todo incluido de Cancún, la comida es horrible, re-calientan todo y la atención es pésima, aparte que las instalaciones están sucias y viejas. ![](https://a.travel-assets.com/ugc/hotel-reviews/d2a2f37a-6a76-437b-8f0a-7cc117c645eb-1758481278977.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tony Alfredo Stayed 3 nights in Sep 2025 ### 6/10 Okay #### Bogdan Jun 23, 2025 Small ##### Bogdan Stayed 6 nights in Jun 2025 ### 4/10 Poor #### Raquino Batronel De Aug 10, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Only one swimming pool. Its only 9pm no elevator. Waiting area no fan . ##### Raquino Batronel De Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### Handy Javier Apr 14, 2025 Liked: Staff & service, amenities, property conditions & facilities Beatifull and confortable ##### Handy Javier Stayed 5 nights in Apr 2025 ### 10/10 Excellent #### D o r r i e jean Apr 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The three daily event coordinators were absolutely amazing ##### D o r r i e jean Stayed 7 nights in Mar 2025 ### 2/10 Terrible #### Gloria Jun 30, 2025 Liked: Cleanliness Disliked: Staff & service, amenities Front desk staff were not accommodating one bit due to our situation with the family, they made it so unwelcoming and made us feel like criminals, we will never recommend or stay there again. The only good part was the kitchen staff, housekeeping staff, servers and bartenders were nice and made a difference but because of the front desk staff never again! That first impression is a must cause it’s the face of the place. Daniel from Concierge was very nice and helpful. ##### Gloria Stayed 7 nights in Jun 2025 ### 6/10 Okay #### Eduardo Mar 14, 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Outdated, beach front dirty, staff - host near pool and jn restaurant not very friendly. ##### Eduardo Stayed 3 nights in Feb 2025 ### 10/10 Excellent #### Douglass Apr 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The staff were very considerate and attentive to my specific post surgical dietary requirements. Gracias 🙏 ##### Douglass Stayed 10 nights in Mar 2025 ### 8/10 Good #### Brenda Mar 20, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Ocean Spa Hotel was clean, affordable and nice for smaller scale hotel. It was wonderful to be on the beach side of the zona hotel , it was close to transportation to Isle Mujeres and public transit stops. The buffet had great food and the ala carte restaurants were good to try something different. It would have been nice to have access to the included activities of bicycles, paddle boards and kayaks as they were in the process of reviewing the current equipment. ##### Brenda Stayed 7 nights in Feb 2025 ### 10/10 Excellent #### Mario Jun 17, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Overall this location would be something I will come back with my friends and family. ##### Mario Stayed 3 nights in Jun 2024 ### 6/10 Okay #### Gennadiy Mar 6, 2025 Liked: Cleanliness Small hotel. Not able to swim. Food very limited. ##### Gennadiy Stayed 5 nights in Mar 2025 ### 8/10 Good #### Gregory Dec 19, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Good ##### Gregory Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Orobosa Denzel Aigbovo Jan 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Lovely Place! ##### Orobosa Denzel Aigbovo ### 6/10 Okay #### Raul Mar 18, 2024 Liked: Cleanliness, staff & service, amenities Had a good time ##### Raul Stayed 4 nights in Mar 2024 ### 6/10 Okay #### Misty Mar 2, 2025 Liked: Cleanliness, staff & service This was a nice place. Very mellow and quiet. Reminds me more of a family kinda place with kids. Food was not the best. I left every meal hungry still. Everything was great. A little outdated but worth the money. Other thing is they should mention you can not go in the beach water at this resort which sucked. ##### Misty Stayed 3 nights in Feb 2025 ### 8/10 Good #### Johanna Feb 18, 2025 Liked: Cleanliness, staff & service The staff is great, my room was clean and the air conditioner was just perfect. The food was not for me. The juices are made from powder. The alcoholic drinks are made with the same cheap powder stuff. The cappuccinos are good, much better than their coffee. ##### Johanna Stayed 2 nights in Feb 2025 ### 10/10 Excellent #### Rosario Jul 15, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excelente estoy fascinada yo regresare ##### Rosario Stayed 3 nights in Apr 2024 ### 10/10 Excellent #### Rita May 22, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It had a nice beach access and pool. Buffet was not very good 😳 ##### Rita Stayed 4 nights in May 2024 ### 10/10 Excellent #### Radatmuel Apr 23, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Bien ##### Radatmuel Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### YARLEN Jul 7, 2023 Liked: Cleanliness, staff & service Excellent. ##### YARLEN Stayed 3 nights in Jul 2023 ### 10/10 Excellent #### Rodger Apr 3, 2024 Liked: Cleanliness, staff & service The staff is fantastic! Miguel and Jesus are fantastic bar tenders!! Viktor was a fantastic entertainer, really enjoyed talking with him as well! We would definitely come back. ##### Rodger Stayed 4 nights in Mar 2024 ### 2/10 Terrible #### Dylan Mar 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities This property is not anything like what it shows on Expedia. We went for our honeymoon and boy did we regret it. The beds were gross, the food was almost as good as microwaved food, and the pools were nasty. We stayed one night because we had to, then left for a different resort the next morning(The Royal Cancun). I had payed in advance for 1 week and only used one night. I’m out 1000$ now because they wouldn’t refund me. Don’t waste your time with this awful place. Spend a little bit more money and enjoy Mexico. ##### Dylan Stayed 5 nights in Feb 2025 ### 4/10 Poor #### Julio Nov 30, 2024 Disliked: Staff & service, property conditions & facilities, room comfort #### Not good experience. No hot water. The customer service in the kitchen was very bad have to wait for 1/2 hr for the server. Beach wasn't good. The keys for the room wasn't working correctly. I Wil not recommend this hotel. ##### Julio Stayed 3 nights in Nov 2024 ## Expedia's Latest Trends ### Hotels > [Smart Cancun The Urban Oasis](https://www.expedia.ca/Cancun-Hotels-Smart-Cancun-By-Oasis.h978748.Hotel-Information) > > [All Ritmo Cancun Resort & Water Park - All Inclusive](https://www.expedia.ca/Cancun-Hotels-All-Ritmo-Cancun-Resort-Water-Park.h375956.Hotel-Information) > > [Wyndham Alltra Playa del Carmen Adults Only All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Wyndham-Alltra-Playa-Del-Carmen-Adults-Only-All-Inclusive.h522220.Hotel-Information) > > [Krystal Urban Cancun & Beach Club](https://www.expedia.ca/Cancun-Hotels-Krystal-Urban-Cancun-Centro.h20167293.Hotel-Information) > > [Finest Playa Mujeres by The Excellence Collection - All Inclusive](https://www.expedia.ca/Punta-Sam-Hotels-Finest-Playa-Mujeres-By-The-Excellence-Collection-All-Inclusive.h8673168.Hotel-Information) > > [Hotel Riu Palace Riviera Maya - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Riu-Palace-Riviera-Maya-All-Inclusive.h1370022.Hotel-Information) > > [Secrets Moxché Playa del Carmen - Adults Only - All Inclusive](https://www.expedia.ca/Playa-Del-Carmen-Hotels-Secrets-Moxche-Playa-Del-Carmen.h68897679.Hotel-Information) > > [Oh! 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