Ratings based on 360 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
95% of guests recommend
4.7 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Business stay

Posted 29-Jul-2016
Over all stay way great but the rooms could have used a microwave and a small fridge
5out of 5
by A verified traveller fromMASS

nice and close to amusement park

Posted 23-Jul-2016
Pros: The staff.
Location: Centrally located to stores, restaurants and amusements.
From the time I walked into register till the time I left the staff was very pleasant. I have stayed may times at Hamptons and never had staff so accommodating. I could ask a question and they went out of their way to give me an answer. I would not hesitate staying there again.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Apr-2016 on Hotels
5out of 5
by RUTH fromwiscomsin

Posted 27-Apr-2016 on Hotels
was a great place to stay!!
5out of 5
by Paulette fromPortland, ME

Will stay again.

Posted 26-Apr-2016 on Hotels
The only observation was that the floors seemed "thin" and we could hear the guy above us walking around loudly. The hotel was clean and up to date. I thought it was good that they had a deal with the fitness center down the road if the hotel's center wasn't enough for equipment. The pool was large for a hotel too. There were lots of choices for breakfast from healthy to not so healthy.
4out of 5
by Mary Lou

Posted 20-Apr-2016 on Hotels
We were visiting relatives who live in the area I would have liked a floor lamp next to the couch so I could read if I didn't want to watch TV The front desk person was very nice in getting us a microwave and refrig
3out of 5
by DONNA

Posted 19-Mar-2016 on Hotels
Rented the room for one night based on corporate event. The water was not hot and the hotel staff was unaccommodating when told. Hotel was clean. Not enough lighting in parking lot to feel safe coming in late at night.
5out of 5
by Danielle fromKansas

Posted 22-Feb-2016 on Hotels
It snowed while we were in town. We had a rental car and no snow gear. The hotel staff was super accommodating by lending us an ice scraper whenever we needed and they did an excellent job with snow removal from their parking lot. We didn't get stuck once!
5out of 5
by Kathleen fromWarwick NY

Great Hotel - Happy Campers

Posted 19-Feb-2016 on Hotels
We usually stay here when visiting family in the area, and have always had a great stay. Lovely rooms, good value for the money, good breakfast with decent options other than the gross instant oatmeal and donuts like many other "free breakfasts" at other hotels. This stay, we had an accessible room that was gigantic. We will definitely stay here again.
3out of 5
by Rebecca fromMassachusetts

Nice hotel. Bad staff.

Posted 18-Feb-2016 on Hotels
My husband and I brought our kids here for a night over their school vacation, mainly because the hotel offered an indoor pool. The room was very nice, clean and offered many nice amenities like free wifi. The Belgian waffles at breakfast were also a hit. The kids really enjoyed the pool but when another guest pooped in the pool (while we were swimming!) the hotel staff was appalling. A security guard discretely spoke with the mother of the teen who did it (yes, a teenager) for about 20 minutes before another guest shouted to us that they had overheard what was going on. It was at least another 15 minutes after that before the hotel staff closed the pool during which time new guests were still coming in to swim and the staff said nothing to them! When we asked to speak with a manager about the lack of concern from hotel staff, one staff member responded "why? This happens all of the time and really isn't a big deal". Not one person apologized or made any attempt to shown concern for our experience or the guests'. All of this happened right before our planned check out and was a terrible ending to what had been a nice stay.