Posted 26-Oct-2016 on Hotels
We were disappointed that the pool was cold . I had brought my children just to play in a pool and get away for the night , but it was too cold . I take care of my elderly mom so it was great to get a night off !! Dawn , the operations manager , was extremely helpful . She offered a sister hotel and apologized . I had worked all day and didn't feel like getting dressed, back in the car again ! The room wasn't ready @ three so I took the kids to grab something to eat ! She offered it to us for the morning and said she would comp the room !! I was very pleased and thanked her !! We had a great morning in the pool and that hotel had a hot tub . Being a single mom every dollar counts twice so that was a big plus!