Tous les avis affichés proviennent de vraies expériences de clients. Seuls les voyageurs qui ont réservé un séjour avec nous peuvent soumettre un avis. Nous vérifions les avis et publions tous les avis, positifs ou négatifs, qui respectent nos directives.Plus de renseignementsS’ouvre dans une nouvelle fenêtre
Note de 10 – Excellent, d’après 46 avis sur 51." "
10 – Excellent
46
Note de 8 – Bien, d’après 4 avis sur 51." "
8 – Bien
4
Note de 6 – Acceptable, d’après 0 avis sur 51." "
6 – Acceptable
0
Note de 4 – Médiocre, d’après 0 avis sur 51." "
4 – Médiocre
0
Note de 2 – Terrible, d’après 1 avis sur 51." "
2 – Terrible
1
9,8/10
Propreté
9,4/10
Service et personnel
9,8/10
Commodités
9,8/10
État et installations de l’hébergement
9,6/10
Écoresponsabilité
Avis
10/10 – Excellent
Michael
8 déc. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Michael
Séjour de 3 nuits en décembre 2023
MATTIA a répondu le 11 déc. 2023
Dear Michael,Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our hotel. We truly appreciate your support, and we look forward to host you again in the future.Kind regards,
10/10 – Excellent
FRANCE
Voyage de couple
16 juin 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Tout était parfait
FRANCE
Séjour de 1 nuit en juin 2023
MATTIA a répondu le 15 juill. 2023
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
10/10 – Excellent
NAOUELLE
Voyage de couple
8 mai 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Hôtel avec une décoration sobre et épurée , chambre spacieuse , propre et moderne. Petit déjeuner correct, pas assez varié.
NAOUELLE
Séjour de 3 nuits en mai 2023
Mattia a répondu le 25 juill. 2023
Merci pour votre commentaire! Nous sommes ravis d'apprendre que vous avez apprécié la décoration sobre et épurée de notre hôtel, ainsi que la chambre spacieuse, propre et moderne. La satisfaction de nos clients est notre priorité absolue, et nous sommes heureux que vous ayez apprécié votre séjour dans nos installations.Nous prenons note de votre remarque concernant le petit-déjeuner. Votre avis est important pour nous, et nous nous efforçons constamment d'améliorer notre offre pour répondre aux attentes de nos clients. Nous tiendrons compte de vos commentaires pour élargir et diversifier notre sélection de petit-déjeuner afin de mieux satisfaire nos clients à l'avenir.Nous espérons que vous choisirez de séjourner à nouveau chez nous lors de votre prochaine visite. Si vous avez d'autres commentaires ou des suggestions à partager, n'hésitez pas à nous en faire part. Merci encore d'avoir choisi notre hôtel, et nous serions ravis de vous accueillir à nouveau bientôt !
10/10 – Excellent
Raphaël
21 juill. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Voyage en couple
Séjour extraordinaire
Emplacement de l hôtel idéal
Raphaël
Séjour de 2 nuits en juillet 2022
Laurent Heras a répondu le 29 juill. 2022
Cher Mr Rapahael,
Merci infiniment pour votre commentaire!
On est tre hereux que le sejour etait extraordinaire!
Cordialement,
Laurent Heras Guerquin
General Manager
10/10 – Excellent
David
Voyage de couple
20 mai 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Amazing hotel. The service and attention was outstanding. Divya, Melia and Steven were particularly helpful and contributed to a truly excellent experience in Venice.
David
Séjour de 2 nuits en mai 2024
Stefano Miccoli a répondu le 26 mai 2024
Dear David,Thank you for your feedback regarding your stay at Radisson Collection Hotel, Palazzo Nani Venice. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice
2/10 – Terrible
Alex
16 mai 2024
Points faibles : Propreté, service et personnel et état et installations de l’hébergement.
Alex
Séjour de 2 nuits en mai 2024
Mattia a répondu le 26 mai 2024
Dear Guest,This is no show, you shound't review a hotel without visit it.Please we kindly ask you to remove your comment.We remain at your disposal for any information,MattiaFront desk
10/10 – Excellent
Marina
24 avr. 2024
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Marina
Séjour de 3 nuits en avril 2024
Stefano Miccoli a répondu le 15 mai 2024
Dear Marina,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Hotel, Palazzo Nani Venice. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Hotel, Palazzo Nani Venice, I look forward to welcoming you back.Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice
10/10 – Excellent
Andrew Christopher
Voyage de couple
24 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
We had a great time in this beautiful hotel. It was located in a convenient yet quiet part of Venice. We loved every minute of our stay.
Andrew Christopher
Séjour de 3 nuits en février 2024
Stefano Miccoli a répondu le 27 févr. 2024
Dear Mr. Christopher,Thank you for your feedback regarding your stay at Radisson Collection Hotel, Palazzo Nani Venice. We are pleased to hear that you enjoyed your time with us and hope to welcome you back to our hotel in the near future.If we can be of any further assistance, please do not hesitate to get in touch.Best regards,Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice
10/10 – Excellent
Yuji
Voyage en famille
8 févr. 2024
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Dear Mr. Yuji,Thank you for sharing your detailed feedback with us. We appreciate your insights as they help us identify areas for improvement.We apologize for any inconvenience caused by the inconsistency with the air conditioner. We will check the functionality of the air conditioning units to ensure they operate smoothly.Regarding the lunch box provided on your last day, we apologize if it did not meet your expectations. Your feedback about the contents and practicality of the meal is valuable, and we will take it into consideration to provide more convenient and enjoyable options for our guests in the future.Once again, thank you for bringing these matters to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience. If there's anything else we can do to assist you, please don't hesitate to let us know.We are looking forward to welcoming you back to our Radisson Collection Hotel, Palazzo Nani Venice in the near future. Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice
8/10 – Bien
Voyageur vérifié
12 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful Hotel
Beautiful Hotel, Spacious room(Junior suite), Easy to go to the Airport, A little far from all tourists’ spot
Voyageur vérifié
Séjour de 2 nuits en janvier 2024
Ioana a répondu le 21 févr. 2024
Dear valuable guest,Thank you for your feedback! We're delighted to hear that you enjoyed your stay at our beautiful hotel and found our Junior suite spacious and comfortable. We strive to provide our guests with a relaxing and convenient experience, and we're pleased to know that you found it easy to reach the airport from our location.We understand that our distance from tourist spots may be a consideration for some guests. While we may not be in the heart of the tourist areas, we hope that our tranquil setting offers a peaceful retreat after exploring the bustling attractions of the city.We appreciate your patronage and hope to welcome you back for another enjoyable stay in the future! If there's anything else we can assist you with, please don't hesitate to let us know.We are looking forward to welcoming you back to our Radisson Collection Hotel, Palazzo Nani Venice in the near future. Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice
10/10 – Excellent
Samuel
Voyage en famille
8 janv. 2024
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Muy bien
Samuel
Séjour de 2 nuits en janvier 2024
ioana a répondu le 21 févr. 2024
Dear Mr. Samuel,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Hotel, Palazzo Nani Venice . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Hotel, Palazzo Nani Venice , I look forward to welcoming you back.Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice
10/10 – Excellent
Michel
27 déc. 2023
Michel
Séjour de 5 nuits en décembre 2023
ioana a répondu le 21 févr. 2024
Dear Mr. Michel,Thank you for taking the time to share your feedback from your visit to the Radisson Collection Hotel, Palazzo Nani Venice . We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our ambassadors. It is always a pleasure to have you as our guest and on behalf of all the ambassadors at Radisson Collection Hotel, Palazzo Nani Venice , I look forward to welcoming you back.Sincerely, Stefano MiccoliGeneral ManagerRadisson Collection Hotel, Palazzo Nani Venice
10/10 – Excellent
Thomas
Voyage en famille
27 nov. 2023
Points forts : Propreté, commodités et état et installations de l’hébergement.
Excellent property - walkable from the train station and taxi boat just outside the door to take you to the airport. It is about 20 mins from St Mark's square but a beautiful walk! I will stay here again. The rooms were beautiful, the breakfast was excellent and the employees were very friendly and professional.
Thomas
Séjour de 1 nuit en novembre 2023
MATTIA a répondu le 29 nov. 2023
Dear Thomas,Thank you so much for sharing your wonderful experience at Radisson Collection Palazzo Nani in Venice! We're thrilled to hear that you found our property to be excellent and conveniently located, with easy access to both the train station and taxi boats for airport transfers.We're delighted that you enjoyed the picturesque walk to St. Mark's Square and that you appreciated the beauty of our room. It's fantastic to know that you found our breakfast offerings to be excellent and that our team members were friendly and provided professional service throughout your stay.Thank you for choosing Radisson Collection Palazzo Nani, and we can't wait to have you with us again!Warm regards,MATTIAConcierge
10/10 – Excellent
Milton
21 nov. 2023
Milton
Séjour de 4 nuits en novembre 2023
MATTIA a répondu le 23 nov. 2023
Dear Milton,Thank you so much for your wonderful review! We are delighted to hear that you had a positive experience during your stay. Your feedback means a lot to us, and it encourages us to continue working hard to meet our customers' expectations.If you have any suggestions on how we can further improve, please don't hesitate to share them with us. We are always open to new ideas.Once again, thank you for choosing Radisson Collection Palazzo Nani. If you need any assistance or further information, please feel free to reach out to us.
10/10 – Excellent
Tina
15 nov. 2023
Points forts : Propreté, état et installations de l’hébergement
Points faibles : Service et personnel
Lovely building and room with canal view. Not far from dining, shopping and sites.
Tina
MATTIA a répondu le 23 nov. 2023
Dear Tina,Thank you so much for your wonderful review! We are delighted to hear that you had a positive experience during your stay. Your feedback means a lot to us, and it encourages us to continue working hard to meet our customers' expectations.If you have any suggestions on how we can further improve, please don't hesitate to share them with us. We are always open to new ideas.Once again, thank you for choosing Radisson Collection Palazzo Nani. If you need any assistance or further information, please feel free to reach out to us.
10/10 – Excellent
gabriela
Voyage en famille
13 nov. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Beautiful hotel
gabriela
Séjour de 1 nuit en novembre 2023
MATTIA a répondu le 14 nov. 2023
Dear Mrs. Gabriela,Thank you very much for your enthusiastic review!We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional. Our team is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy and helpfulness. We hope to welcome you back to Radisson Collection Palazzo Nani in the future.It will be a pleasure to host you once again,Kind regards,
10/10 – Excellent
Victor
9 nov. 2023
Victor
Séjour de 1 nuit en novembre 2023
MATTIA a répondu le 3 déc. 2023
Dear Mr. Victor,Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our Radisson Collection Palazzo Nani. We truly appreciate your support, and we look forward to accomodate you again in the future.Kind regards,
10/10 – Excellent
Max
31 oct. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Schönes Hotel in einer wunderschönen Liegenschaft!
Das Radisson Collection Hotel, Palazzo Nani Venice ist ein neues, 2022 eröffnetes Hotel in einer alten, wunderschönen Liegenschaft. Direkte Bootanlegestelle vor der Haus. Obwohl nicht zentral gelegen, ist jeder Platz in Venedig rasch erreichbar.
Max
Séjour de 4 nuits en octobre 2023
MATTIA a répondu le 31 oct. 2023
Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our product/service. Your kind words motivate us to continue delivering the best possible quality. We truly appreciate your support, and we look forward to serving you again in the future.kind regards,MATTIAConcierge
10/10 – Excellent
Noritake
19 oct. 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
Noritake
Séjour de 2 nuits en octobre 2023
MATTIA a répondu le 24 oct. 2023
Dear Guest,Thank you so much for your feedback! We're thrilled to hear that you had such a positive experience with our hotel. We truly appreciate your support, and we look forward to host you again in the future.We remain at your complete disposal,Kind regards
10/10 – Excellent
BAEK
5 oct. 2023
BAEK
Séjour de 2 nuits en septembre 2023
MATTIA a répondu le 7 oct. 2023
Dear Beak,We are delighted to hear that you had a positive experience with our products/services. Your feedback means a lot to us, and it encourages us to continue working hard to meet our customers' expectations.If you have any suggestions on how we can further improve, please don't hesitate to share them with us. We are always open to new ideas.Once again, thank you for choosing Radisson Collection Palazzo Nani.We hope to have the pleasure of serving you again in the future. If you need any assistance or further information, please feel free to reach out to us.
10/10 – Excellent
Man Kit
25 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Man Kit
Séjour de 4 nuits en septembre 2023
MATTIA a répondu le 27 sept. 2023
ear guests,We are absolutely delighted to read your positive review and to know that you enjoyed your stay at the Radisson Collection Palazzo Nani in Venice. Your satisfaction is our utmost priority, and we are thrilled to have exceeded your expectations.We hope to welcome you back to our palace for another unforgettable stay in Venice. If you have any questions or special requests in the future, please do not hesitate to reach out to us. Thank you once again for your review, and we look forward to seeing you soon!Warm regards,
8/10 – Bien
Lars
24 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Trevligt hotell i utkanten av Venedig men nära tågstation och P-garage med vattenbuss.
Trevlig personal. Bra frukost men saknar egen restaurang och tyvärr var de närliggande lite av turist fällor. Vill man ha lite mer uppgraterat alternativt får man nog leta lite vidare. Enda negativa punkten var belysningssystemet i rummet var lite väl avancerat så att inte ens personalen behärskade det.
Lars
Séjour de 2 nuits en septembre 2023
MATTIA a répondu le 25 sept. 2023
We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional.Our staff is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy. Thank you again for your recommendation, and we hope to welcome you back to Radisson Collection Palazzo Nani in the future. It will be a pleasure to host you once again.
10/10 – Excellent
Yong
9 sept. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Yong
Séjour de 2 nuits en septembre 2023
MATTIA a répondu le 15 sept. 2023
We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional. The beauty and elegance of our historic hotel are designed to provide our guests with an unforgettable experience. Our staff is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy and helpfulness. We hope to welcome you back to Radisson Collection Palazzo Nani in the future. Kind regards,MattiaConcierge
10/10 – Excellent
greg
Voyage de couple
25 août 2023
Points forts : Commodités
Really nice property and setting. Our room was great. Modern. Clean. Quiet. Overlooking one of the canals.
greg
Séjour de 2 nuits en août 2023
MATTIA a répondu le 25 août 2023
Dear Mr. Greg,Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay at our property. It's fantastic that you appreciated the modern and clean ambiance of your room. Providing a peaceful and comfortable experience for our guests is our top priority.Should your travels bring you back to Venice, we'd be more than thrilled to host you once again.Kind regards,MATTIA,Concierge
10/10 – Excellent
Brian
Voyage de couple
18 août 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Great
Brian
Séjour de 3 nuits en août 2023
MATTIA a répondu le 25 août 2023
Dear Mr. Brian,We sincerely appreciate you taking the time to share your thoughts about your recent stay at our hotel.It's fantastic to hear that you enjoyed your experience with us. Our team works hard to provide a pleasant and comfortable environment for our guests. Your kind words motivate us to continue delivering exceptional service. We would be absolutely delighted to welcome you back for another wonderful stay whenever your travels bring you our way again. Thank you for choosing our hotel!Kind regards,MATTIA,Concierge
10/10 – Excellent
Virginia
17 août 2023
Virginia
Séjour de 1 nuit en août 2023
MATTIA a répondu le 15 sept. 2023
We are delighted to hear that your stay at Radisson Collection Palazzo Nani was exceptional. The beauty and elegance of our historic hotel are designed to provide our guests with an unforgettable experience. Our staff is dedicated to ensuring maximum comfort and guest satisfaction, and we are pleased that you appreciated their courtesy and helpfulness. We hope to welcome you back to Radisson Collection Palazzo Nani in the future. Kind regards,MattiaConcierge
10/10 – Excellent
Gonzalo
Voyage de couple
24 juill. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Property is beautiful and very friendly staff.
Could be more lively
Gonzalo
Séjour de 2 nuits en juillet 2023
MATTIA a répondu le 25 juill. 2023
Thank you for your review! We're delighted to hear that you found our property beautiful and our staff very friendly. Guest satisfaction is our top priority.We also appreciate your feedback about the liveliness of the environment. We always take guest comments into consideration to improve our service. Rest assured, we will work on making the atmosphere even more vibrant and engaging to ensure an unforgettable experience for all who choose to stay with us.If you have any further questions or suggestions, please don't hesitate to contact us. We hope to welcome you again in the future and offer you an even more enjoyable experience. Thank you again for choosing our property!
10/10 – Excellent
Wendy
27 juin 2023
Wendy
Séjour de 1 nuit en juin 2023
MATTIA a répondu le 19 juill. 2023
Dear Wendy,Thank you so much for your wonderful feedback! At Radisson Collection Palazzo Nani, our utmost priority is to ensure that our guests have a memorable and comfortable stay. We strive to provide exceptional service, from the moment you step into our hotel until the time you check out.We sincerely thank you for choosing our hotel for your stay. It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic experience. If there's anything else we can assist you with in the future, please feel free to reach out to us.Warmest regards,MATTIAConcierge
10/10 – Excellent
Robil
Voyage en famille avec de jeunes enfants
4 mai 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Das Hotel ist wunderschön in den Zimmern und auch die Lobby, Frühstück Bereich und die einzelnen Stockwerke. Das Personal ist sehr hilfsbereit, freundlich und professionel. Man fühlt sich da richtig wohl. Danke!
Robil
Séjour de 3 nuits en avril 2023
10/10 – Excellent
Luciano
23 avr. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Perfect
Perfect
Luciano
Séjour de 1 nuit en avril 2023
Mattia a répondu le 25 juill. 2023
Dear Luciano,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
10/10 – Excellent
Kyla
Voyage de couple
22 avr. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Fantastic!!
Kyla
Séjour de 2 nuits en avril 2023
Mattia a répondu le 25 juill. 2023
Dear Kyla,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
10/10 – Excellent
jeremy
Voyage en famille
16 avr. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
The hotel provides a fantastic base to explore Venice. It immediately makes you feel that you are staying in an authentic Palazzo. The common areas have been beautifully restored and the rooms are very comfortable and clean. The bathrooms are fantastic. Above all, the staff are incredibly helpful and knowledgable. Nothing is too much trouble. We would definitely stay here again.
jeremy
Séjour de 4 nuits en avril 2023
Mattia a répondu le 25 juill. 2023
Dear Jeremy,Thank you for your wonderful review! We're thrilled to hear that you had a fantastic experience at our hotel and that it served as an excellent base for exploring Venice. It's our aim to provide an authentic Palazzo experience, and we're delighted that you felt that ambiance during your stay.We're glad you appreciated the beautifully restored common areas and found the rooms to be comfortable and clean. Our team takes great pride in maintaining high standards for our guests' comfort.It's especially heartwarming to know that our staff's helpfulness and knowledge left a lasting impression on you. We always strive to go above and beyond to assist our guests, and we're thrilled to have met your expectations.We'd be more than happy to welcome you back on your next visit to Venice. If there's anything specific you'd like for your next stay, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to hosting you again soon!
10/10 – Excellent
JOSE, SANTA CATARINA
17 mars 2023
Points forts : Propreté, service et personnel et état et installations de l’hébergement.
JOSE
Séjour de 2 nuits en mars 2023
Mattia a répondu le 25 juill. 2023
Dear Jose,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
10/10 – Excellent
LUIZ RAUL A
Voyage en famille
24 févr. 2023
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Venice
Very nice hotel!
LUIZ RAUL A
Séjour de 2 nuits en février 2023
Mattia a répondu le 25 juill. 2023
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
10/10 – Excellent
Paola
14 févr. 2023
Paola
Séjour de 2 nuits en février 2023
Mattia a répondu le 25 juill. 2023
Dear Paola,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,Mattia Concierge
10/10 – Excellent
Simone
Voyage de couple
29 janv. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
I was very surprised by what a beautiful hotel this was. The staff was so lovely and helpful. We had a junior sweet room that was super comfortable. Breakfast was amazing highly recommend
Simone
Séjour de 2 nuits en janvier 2023
Mattia a répondu le 25 juill. 2023
Dear Simone,Thank you for your fantastic review! We're delighted to hear that you had a pleasant surprise with our beautiful hotel. It's wonderful to know that our staff left a positive impression on you with their lovely and helpful service.We're glad you enjoyed your stay in our junior suite, finding it super comfortable for your needs. It's also great to hear that you loved our breakfast; we take pride in offering a delicious and satisfying start to the day.Your recommendation means a lot to us, and we truly appreciate it. If you ever plan to visit again, we'll be more than happy to welcome you back for another exceptional experience. Thank you again for choosing to stay with us and for sharing your kind words!
10/10 – Excellent
MOON SOO
24 janv. 2023
MOON SOO
Séjour de 1 nuit en janvier 2023
Mattia a répondu le 25 juill. 2023
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
10/10 – Excellent
Eleanor
16 janv. 2023
Eleanor
Séjour de 5 nuits en novembre 2022
Mattia a répondu le 25 juill. 2023
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
10/10 – Excellent
Fabian
5 janv. 2023
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Was exactly like the pictures all the staff was Incredibly nice was so happy to stay there thank you…
Fabian
10/10 – Excellent
Alexander
30 déc. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Alexander
Séjour de 2 nuits en décembre 2022
10/10 – Excellent
Imunique
16 déc. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Beautiful
We stayed at this beautiful hotel and were very happy with both our room and the great customer service we will definitely return!
Imunique
Séjour de 1 nuit en décembre 2022
Mattia a répondu le 25 juill. 2023
Dear guest,Thank you for your wonderful review! We are thrilled to hear that you had a great stay at our beautiful hotel and that you were pleased with both your room and the exceptional customer service provided by our team. Your satisfaction is our top priority, and we are delighted to know that we succeeded in making your stay enjoyable.We look forward to welcoming you back in the future! Should you have any specific preferences or requests for your next visit, please feel free to let us know, and we will do our best to ensure your stay is even more delightful. Thank you again for choosing to stay with us, and we can't wait to host you again soon!
8/10 – Bien
Maurice
17 nov. 2022
Maurice
Séjour de 2 nuits en novembre 2022
Mattia a répondu le 25 juill. 2023
Dear Guest,Thank you so much for taking the time to share your positive experience with us. We are thrilled to hear that you had a great time during your visit. Your kind words truly mean a lot to us and serve as a great motivation for our team.Warmest regards,MattiaConcierge
8/10 – Bien
Voyageur vérifié
Voyage en famille
17 nov. 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Exquisitely restored palazzo hotel
Exquisitely restored palazzo stay conveniently located adjacent to vaparetto stop. Ideal location for exploring all that the city has to offer.
Plus points: luxurious contemporary interiors which respect the building’s rich history, prompt room service, and ideal location.
Could be improved: check in was a laboured 15 minute process (do check in online in advance), and sound proofing between rooms is poor.
Voyageur vérifié
Séjour de 2 nuits en novembre 2022
Mattia a répondu le 25 juill. 2023
Thank you for taking the time to leave a review. We're thrilled to hear that you enjoyed your stay at our exquisitely restored palazzo and found our location conveniently located adjacent to the vaparetto stop. We're glad that our ideal location allowed you to explore all that the city has to offer.We're also pleased to know that you appreciated the luxurious contemporary interiors, which respect the rich history of the building, as well as our prompt room service. We always strive to provide the best experience possible for our guests.Regarding the points for improvement, we apologize for the inconvenience you experienced during check-in. We value your feedback and will work to streamline the check-in process to make it more efficient for our guests. We'll also address the issue of soundproofing between rooms to ensure a quieter and more comfortable stay for everyone.Your comments are invaluable to us as they help us to continually improve our services and facilities. If you have any further suggestions or concerns, please feel free to contact us. We hope to have the opportunity to welcome you back in the future and provide you with an even better experience. Thank you again for choosing to stay with us!
10/10 – Excellent
Jonathan
Voyage de couple
20 oct. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
Really enjoyed my stay here. Lovely staff. Beautiful interior
Jonathan
Séjour de 3 nuits en octobre 2022
Laurent Heras a répondu le 20 oct. 2022
Dear Guest,Thanks for your nice review , we are happy and proud the stay was satisfactory for you.Best Regards,Laurent Heras GuerquinGeneral Manager
10/10 – Excellent
Bill
11 oct. 2022
Bill
Séjour de 3 nuits en octobre 2022
Laurent Heras a répondu le 20 oct. 2022
Dear Guest,Thanks for your nice review , we are happy and proud the stay was satisfactory for you.Best Regards,Laurent Heras GuerquinGeneral Manager
10/10 – Excellent
Zhi-yu
Voyage en famille
7 oct. 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
D
Zhi-yu
Séjour de 2 nuits en septembre 2022
Laurent Heras a répondu le 20 oct. 2022
Dear Guest,Thanks for your nice review , we are happy and proud the stay was satisfactory for you.Best Regards,Laurent Heras GuerquinGeneral Manager
10/10 – Excellent
Hindy
28 août 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Hindy
Séjour de 2 nuits en août 2022
Laurent Heras a répondu le 6 sept. 2022
Dear Guest,Thanks for your nice review!We are proud the stay was special for you.Best Regards,Laurent Heras GuerquinGeneral Manager
10/10 – Excellent
Voyageur vérifié
27 août 2022
Points forts : Propreté, service et personnel, état et installations de l’hébergement et confort de la chambre.
Great hotel with excellent service within a few minutes walk from Venezia S Lucia station.
Voyageur vérifié
Séjour de 1 nuit en août 2022
Laurent Heras a répondu le 6 sept. 2022
Dear Guest,Thanks for your excellent review , we are happy that the stay was special for you.Best Regards,Laurent Heras GuerquinGeneral Manager
10/10 – Excellent
Jennifer
Voyage de couple
20 août 2022
Points forts : Propreté, service et personnel, commodités et état et installations de l’hébergement.
This is the most stunning hotel we’ve ever stayed at. The reception team were lovely and the ballroom area beautiful.
The room itself was more Art Deco style and exactly how I would want my own home to be decorated 😂. Quiet and elegant hotel
Jennifer
Séjour de 2 nuits en août 2022
Laurent Heras a répondu le 24 août 2022
Dear Ms Jennifer,Thanks for you incredible review, proud of the staff for delivering a special stay for you.Best regards,Laurent Heras GuerquinGeneral Manager