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Hotel Carlton on the Grand Canal

Photo gallery for Hotel Carlton on the Grand Canal

Front of property
Terrace/patio
Terrace/patio
Classic Double Room | Minibar, in-room safe, desk, blackout drapes
Superior Double or Twin Room, Canal View | Minibar, in-room safe, desk, blackout drapes

Overview of Hotel Carlton on the Grand Canal

UNESCO Sustainable Travel Pledge

Hotel Carlton on the Grand Canal

4.0 star property

8.0/10 Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business services
  • Bar
  • Laundry
Map
Sestiere Di Santa Croce 578, Venice, VE, 30135

Guests rated this location 8.9/10 - Excellent

Explore the area

  • Popular LocationPiazzale Roma4 min walk
  • Popular LocationRialto Bridge18 min walk
  • AirportVenice (VCE-Marco Polo)17 min drive
  • Popular LocationSt. Mark's Square49 min drive

Room options

About this area

Venice

Hotel Carlton on the Grand Canal is located in Santa Croce, a neighborhood in Venice, and is near a train station and by the sea. Rialto Bridge and Venetian Ghetto are local landmarks, and some of the area's activities can be experienced at Port of Venice and Fondamenta Nuove. Maritime Station and Zattere are also worth visiting. Snorkeling, water skiing, and parasailing offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby.
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Map

What's nearby

  • Piazzale Roma - 4 min walk
  • Scuola Grande di San Rocco - 7 min walk
  • Venetian Ghetto - 9 min walk
  • Rialto Bridge - 18 min walk
  • St. Mark's Square - 49 min drive

Getting around

  • Venice (XVQ-Santa Lucia Rail Station) - 4 min walk
  • Venezia Tronchetto Station - 18 min walk
  • Marco Polo Airport (VCE) - 17 min drive

Restaurants

  • Ristorante ai Scalzi - 3 min walk
  • Pasticceria dal Mas - 4 min walk
  • Burger King - 2 min walk
  • Ristorante Trattoria Povoledo - 3 min walk
  • Bar Pasticeria Rio Marin - 5 min walk

About this property

Hotel Carlton on the Grand Canal

4-star eco-friendly hotel located in Santa Croce
Piazzale Roma and Port of Venice are located near Hotel Carlton on the Grand Canal, which provides a rooftop terrace, a garden, and dry cleaning/laundry services. Enjoy international cuisine, ocean views, and brunch at the two onsite restaurants. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks include:
  • A porter/bellhop, a front-desk safe, and luggage storage
  • Motorized watercraft on site, concierge services, and smoke-free premises
  • Wedding services, a TV in the lobby, and multilingual staff
  • Guest reviews speak well of the dining options, helpful staff, and proximity to public transit
Room features
All 150 rooms boast comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Childcare services, daily housekeeping, and desks

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Languages

English, French, German, Italian, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • La Cupola
  • Top of the Carlton

Things to do

  • Motorized watercraft
  • TV in common areas

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Low-height counter and sink
  • Raised toilet seat

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Phone
  • Safe

Similar properties

Policies

Check-in

Check-in from 2 PM - 5:30 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old. This tax does not apply to children under 17 years of age.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Carlton Grand
Carlton Grand Canal Hotel
Carlton Grand Canal Venice
Carlton Hotel Grand Canal
Grand Carlton
Grand Carlton Hotel
Grand Hotel Carlton
Hotel Carlton Grand Canal
Hotel Carlton Grand Canal Venice
Hotel Grand Carlton
Carlton Grand Canal
Carlton On The Canal Venice
Hotel Carlton on the Grand Canal Hotel
Hotel Carlton on the Grand Canal Venice
Hotel Carlton on the Grand Canal Hotel Venice

Frequently asked questions

Is Hotel Carlton on the Grand Canal pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Carlton on the Grand Canal?

As of Mar 29, 2023, prices found for a 1-night stay for 2 adults at Hotel Carlton on the Grand Canal on Mar 31, 2023 start from CA $240.33, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Carlton on the Grand Canal?

Hotel Carlton on the Grand Canal doesn't offer parking.

What time is check-in at Hotel Carlton on the Grand Canal?

Check-in is from 2 PM - 5:30 AM.

What time is check-out at Hotel Carlton on the Grand Canal?

Check-out is at noon.

Where is Hotel Carlton on the Grand Canal located?

Located in Santa Croce, this eco-friendly hotel is steps from Papadopoli Gardens and Grand Canal. Piazzale Roma and Port of Venice are also within 15 minutes. Venice (XVQ-Santa Lucia Rail Station) and Venice Santa Lucia Station are within a 5-minute walk.

Can I cancel my reservation for free at Hotel Carlton on the Grand Canal and receive a full refund?

Yes, Hotel Carlton on the Grand Canal offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Carlton on the Grand Canal cancellation policy on our site for more details about any exclusions or requirements.

Hotel Carlton on the Grand Canal Reviews

Hotel Carlton on the Grand Canal Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 378 out of 991 reviews" "
" "10 - Excellent 38%
Rating 8 - Good. 384 out of 991 reviews" "
" "8 - Good 39%
Rating 6 - Okay. 143 out of 991 reviews" "
" "6 - Okay 14%
Rating 4 - Poor. 49 out of 991 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 37 out of 991 reviews" "
" "2 - Terrible 4%

8.4/10

Cleanliness

8.3/10

Staff & service

7.7/10

Amenities

7.6/10

Property conditions & facilities

7.9/10

Eco-friendliness

Reviews

10/10 Excellent

Christina, Evans

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot for access to train station
Stayed 2 nights in Mar 2023

10/10 Excellent

Regina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location & the canal View couldn’t be beat! One of the female desk clerks gave a great recommendation for dinner in a non touristy area. (Casa Bonita)
Stayed 1 night in Mar 2023

6/10 Okay

Heinrich, Whitecourt

Travelled with partner
Liked: Staff & service, property conditions & facilities
I do not expect to pay for water in my room if I already pay a lot for an average room. Breakfast is not included and you pay for everything extra. The blanket on the bed had lots of hair of previous guests in bedded in it. Bed was comfortable but old blankets does not belong in this hotel. Will be helpfull to have USB ports for international travel and maybe a coffee machine in the room.
Stayed 2 nights in Mar 2023

10/10 Excellent

Raquel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy check-in and check-out process, they also kept our luggage safe for the day as we had a late flight. staff were also very friendly. However, I wish they would update some amenities such as the outdated hairdryer.
Stayed 3 nights in Feb 2023

8/10 Good

John, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel on the grand canal, easy to walk to everywhere and a canal boat taxi stop is very close. It is also close to the bus and train station. The room was very nice as were the staff. We had a room overlooking the canal which was a bit noisy even in January, but the view was excellent. We didn’t eat at the hotel but had a drink at the bar which is very nice but rather expensive. Fortunately there are many other restaurants, bars and coffee shops nearby which are good and cheaper. I would definitely recommend this hotel.
Stayed 3 nights in Jan 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Across the grand canal from the train station
Stayed 2 nights in Nov 2022

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay in Venice was nade even more great by staying at the Hotel Carlton on the Grand Canal. The receptionist gave me fantastic recomendations for dining. The Hotel is close to the waterbus stop so you can get around the city quickly.
Stayed 2 nights in Oct 2022

8/10 Good

vincenzo

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Very nice and comfortable hotel. A little old the forniture .
Stayed 1 night in Nov 2022

6/10 Okay

Amy, Santa Ana

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
AC was turned off in the whole building because of the season, but that was not disclosed at check-in. We weren't in the room much, but noticed the room never cooled down when we returned. The air was just getting pushed around. There are no window screens so we were a feast for the local mosquitos if we opened the windows. We decided to close the windows to stop feeding the mosquitos, but the room was not pleasant. We only found out about the AC on the last night and that we can ask for a fan. That should've been disclosed when we checked in. The bathroom was a decent size. The tub was a bit narrow, probably typical of Europe, but the faucet location was a bit odd. I actually hit my head one night. It's not a dealbreaker though. The way the window opens in the bathroom should be adjusted. If you have it open, people can see you shower and use the bathroom. It should open the other way so that you can have it open while you shower or use the toilet. The room itself was big and had plenty of space to spread our things around. The location is fantastic because it's across the bridge from the train station so we only had to carry our luggage over one bridge. I would recommend this place in the summer when the AC works or if they ever get window screens.
Stayed 3 nights in Oct 2022

10/10 Excellent

Cathy Ann, York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Each and every staff member was so very kind, attentive, professional and helpful. The rooms were cleaned each day, the hotel was centrally located to the train station and water taxi. Should we have to opportunity to visit Venice again, we will definitely stay here again.
Stayed 7 nights in Oct 2022