Great Hotel, Great Staff & Service
We left our passports, credit cards and some cash in our room safe and didn't discover it until we were half way to Florence. I figured we'd just ask the staff to overnight them to us at our Florence hotel, but it seems that the overnight shippers are less reliable in Italy than here in the U.S. and we weren't able to have it sent overnight on a Monday. This complicated things as we were on the move the next few days, never staying anywhere more than one night. We ended up having them send it to a hotel we'd be at 3 days later. In the end, the package arrived and we were able to get back home on time. Everything was still in the pouch, even the money. The staff was awesome in helping to fix our mistake. I highly recommend them!