Tourist Corridor Vacation Packages

Los sofas estan viejos y huele a humedad, incluso los colchones deben de limpiarse mejor para evitar esos olores, la estancia estuvo bien pero no volveria a ir. Tambien nos dieron una habitacion que se oia el trafico todo el dia y la noche.

This resort is amazing that celebrates the beauty of Mexico. The hospitality is 5 stars and an amazing ocean views from every restaurant. I

You get a beautiful view from almost all locations. The staff were super friendly and accommodating. I didn't eat at all of the restaurants but the pizza at Il Forno was good. As were the drinks! I would have liked to see a few Mexican options on the menu, but, I could have ventured around the property to a different restaurant if it was really an issue. It was low season, but they seemed fully staffed and everything was open. The only comment I have is that I waited over an hour for help with my luggage on check out, despite making several calls. I had given myself plenty of time for the airport, but that could have been an issue for someone on a tighter schedule.

The resort is clean, with beautiful scenery and views, well maintained, food exceeded our expectations as an AI resort. Most of the staff was very friendly, accommodating, kind. We did upgrade to the "premium" all inclusive package as prefer the higher label liquors and the "upgraded" food options, however there were still several exclusions and we were limited on our choices. Unfortunately, reviews that mention the aggressive time share convos at check in, and the feeling that you are "less than" if you are not an owner, are spot on. We were turned away from the "members only" bar, we visited the juice cafe multiple times and it was never open (this was during the stated hours of operation), The "closing tabs" policy that is enforced every hour is something we've never experienced that should be explained during the check in process as it can catch you off guard and be seen as an annoyance. Lastly - on our first night, we were woken up at 230AM to someone not only pounding on our door, but purposely putting their finger over the peep hole when we repeatedly told them to go away and that they had the wrong room - this went on for about 20 minutes, we filed a report the next day. We found out it was a drunk guest (related to a repeat guest) received an apology from the staff that investigated, and nothing more. In that situation, it would have been nice feel that "going above and beyond" service as this set the tone for our entire stay.