The Den Jasper's Wildlife Museum Tours and Activities

i want to like this place as it's decent enough for the price point but lacks consistency is service. Housekeeping continues to be hit and miss, in the past they have moved me to a different room when toilet clogged and no heat in winter but on this trip on a two reservation trip I was caught off guard when they moved me for the second reservation but continuous nights. I thought they had upgraded me until the bill came and they said i had requested the upgrade through there program which I did not as would not make a lot of sense to spend almost $1k for 30 hours in a room there. The move of rooms was a pain for me and then to protest the charges and a missing credit were yet more hassle. I left this place not feeling so great this time and will be looking for alternative choices for next month when I again visit the city. This place could be much better with some attention to details and eventually a refurbishment.

It was a quiet and cozy stay with a great location with plenty of shops and restaurants nearby within walking distance. Miles and John we're very helpful with the sign-in process. Will definitely stay again when we're back to Edmonton

I am a bit disappointed this time. I always stay in this hotel when in Edmonton. Same room with the same benefits. The hotel offers a room with breakfast included but I was charged for breakfast during checkout this time.