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Frequently asked questions

Does Jasper Inn & Suites by INNhotels have a pool?

Yes, this property has an indoor pool. The pool is closed seasonally each year from October 31 to December 14.

How much does it cost to stay at Jasper Inn & Suites by INNhotels?

As of Oct 7, 2022, prices found for a 1-night stay for 2 adults at Jasper Inn & Suites by INNhotels on Nov 1, 2022 start from CA $137.0, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Jasper Inn & Suites by INNhotels pet-friendly?

No, pets are not allowed at this property.

How much is parking at Jasper Inn & Suites by INNhotels?

Self parking is free at this property.

What time is check-in at Jasper Inn & Suites by INNhotels?

Check-in is from 4:00 PM - 6:00 AM. Late check-in is available during limited hours.

What time is check-out at Jasper Inn & Suites by INNhotels?

Check-out is at 11:00 AM.

Where is Jasper Inn & Suites by INNhotels located?

Situated in a national park, this eco-friendly hotel is 1.2 mi (1.9 km) from Icefields Parkway and 2.9 mi (4.6 km) from Patricia Lake. Maligne Lake and Fairmont Jasper Park Lodge Golf Course are also within 6 mi (10 km). Jasper Station is 13 minutes by foot.

Can I cancel my reservation for free at Jasper Inn & Suites by INNhotels and receive a full refund?

Yes, Jasper Inn & Suites by INNhotels offers free cancellation on select room rates, because flexibility matters! Please refer to Jasper Inn & Suites by INNhotels cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.2

Very good

Rating 5 - Excellent. 453 out of 1006 reviews
5 - Excellent 45%
Rating 4 - Good. 407 out of 1006 reviews
4 - Good 40%
Rating 3 - Okay. 86 out of 1006 reviews
3 - Okay 9%
Rating 2 - Poor. 34 out of 1006 reviews
2 - Poor 3%
Rating 1 - Terrible. 26 out of 1006 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.5/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.1/5

Eco-friendliness

3/5 Okay

Annie
Travelled with partner
Liked: Cleanliness, staff & service
Not A/C, cannot control room temperature.
Stayed 1 night in Oct 2022

4/5 Good

Ivan
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within walking distance to restaurants and shopping. The room was clean and comfortable.
Stayed 1 night in Oct 2022

4/5 Good

Jung Sun
Travelled with group
Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Sep 2022

4/5 Good

Eloisa Marie
Travelled with family
Liked: Cleanliness, property conditions & facilities
We stayed in the two-bedroom suite which was good for us with the number of beds, although the suite is quite small. Understandably, pricey with the location. Just wished the staff was extra nice to us especially when we asked for some bathrobes as we had seen people come and go in white hotel robes. But otherwise, a good location. The restaurant in property is also not bad, although in light of COVID, we would have wanted to dine in the outdoor patio.
Stayed 1 night in Sep 2022

5/5 Excellent

Mary
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

5/5 Excellent

hee sun
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and comfortable, and I was surprised that the staff I met in the lobby was so kind and helpful. I want to give it more than 5 stars.
Stayed 1 night in Sep 2022

4/5 Good

Victor
Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was to our satisfaction. There's no AC, but two fans were provided.
Stayed 1 night in Sep 2022

4/5 Good

sharanjit
Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Nice and clean property. Staff was accommodating. Wish they had AC and 24 hour laundry service. Overall it was pleasure staying there.
Stayed 1 night in Aug 2022

4/5 Good

April, Dayton
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Need a restaurant that is open for more than dinner
Stayed 1 night in Sep 2022

4/5 Good

Pierre, Pincourt
Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful room. Our room was located where there was a lot of people walking by. So couldn't keep the windows open. Nice fireplace but, no a/c or closet.
Stayed 1 night in Aug 2022