Icefields Parkway Vacation Packages

Awesome place with amazing staff

The hotel is centrally located, but at the time of our visit, there was massive street construction that was very noisy. We were able to move to a higher level floor to avoid hearing the construction. The room was very comfortable, but the air conditioner was not able to regulate the temperature and froze up. We had great experiences with the staff and the pool, hot tub and exercise room were very nice amenities.

Thank you Trevor (Head Butler)! Your helpful suggestions made my boyfriend’s milestone an absolute success. Kiran, Chef Yoshi, and the pastry chef, thank you for being able to accommodate the special request birthday cake. My boyfriend loved the cake. Staff were all friendly, polite and helpful. We will definitely be coming back. Though not being able to adjust the temperature in the corner suite was different. Had to ask the butler to adjust but can only be 5C difference of what they set. There was a pedestal fan in the room, that did help.

Property was unique because the cabins had no bathroom. Like a campground - have to use common bathroom and showers. This was not clear in the listing. Hot tub is nearby but it is wood fired, takes 3 hr to heat up and you have to buy wood from the property. It's OK if you knew what you were getting. I don't think it was clear in front when I booked.