Find Spa Hotels in St. Cloud, FL from CA $158

"Best bang for buck. Clean rooms, amazing staff and 100 percent family oriented. "

"It was a great setup for kids with plenty of things to do. Beautiful view!"

"Great service "

"Great"

"Pool "

"Upon arrival at check-in, several employees were standing at the desk and simply stared at us without offering any assistance. After finally getting checked into our room, we walked in to find it completely unacceptable. The bed was taken apart, and the mattress and box spring were leaning against the wall. The room clearly had not been prepared for guests. When I called the front desk for help, the employee was extremely rude and told me I could not stay in that room and would have to come all the way back downstairs to be assigned another room. This was incredibly inconvenient because it was my daughter’s birthday, and we only had one hour to get ready. I ended up spending most of that time moving all of our belongings back and forth between rooms instead of enjoying the occasion. To make matters worse, the pools were shut down due to a storm that was reportedly 32 miles away, despite there being no bad weather in the area at all. When I asked about it, the front desk employee provided no real explanation and displayed very poor customer service skills. Overall, this was a frustrating and disappointing experience, especially on what was supposed to be a special day for my daughter."

"No running water for 8 hours. Expedia said there was an indoor pool. Not one. Hot tub barely worked. Pool too cold to swim. Bed very uncomfortable. "

"It was so peaceful and comfortable!"

"This was a beautiful property. We stayed in a one bedroom villa, which was small but comfortable. It was nice having a washer and dryer! We didn’t use the kitchen, but enjoyed the lanai. The pool was great (we used the Key West pool because that’s where our room was). The activities were fun and my husband even won at Bingo! The staff was very welcoming and we are already planning our next stay in a two bedroom this time."