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The Ritz-Carlton Orlando, Grande Lakes

Photo gallery for The Ritz-Carlton Orlando, Grande Lakes

Featured Image
Outdoor pool, cabanas (surcharge), pool umbrellas
Outdoor pool, cabanas (surcharge), pool umbrellas
Balcony
Terrace/Patio

Overview of The Ritz-Carlton Orlando, Grande Lakes

The Ritz-Carlton Orlando, Grande Lakes

5 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
4012 Central Florida Parkway, Orlando, FL, 32837

Explore the area

  • Popular LocationSeaWorld® Orlando3 min drive
  • Popular LocationDiscovery Cove4 min drive
  • Popular LocationAquatica6 min drive
  • AirportOrlando, FL (MCO-Orlando Intl.)15 min drive

Choose dates to view prices

About this area

Orlando

Located in Orlando, The Ritz-Carlton Orlando, Grande Lakes is in the suburbs and on a lake. Disney's Lake Buena Vista Golf Course and Arnold Palmer's Bay Hill Golf Club are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Pointe Orlando and Florida Mall. Traveling with kids? Consider SeaWorld® Orlando and Discovery Cove. Take an opportunity to explore the area for outdoor excitement like hiking/biking trails.

What's nearby

  • SeaWorld® Orlando - 3 min drive
  • Discovery Cove - 4 min drive
  • Aquatica - 6 min drive
  • Pointe Orlando - 7 min drive
  • Orange County Convention Center - 12 min drive

Getting around

  • Kissimmee Station - 14 min drive
  • Orlando International Airport (MCO) - 15 min drive

Restaurants

  • Highball & Harvest — 16 min walk
  • Norman's — 16 min walk
  • Sushi Kichi Japanese Restaurant — 3 min drive
  • Pearl's Chinese Restaurant — 3 min drive
  • Mellow Mushroom — 4 min drive

About this property

The Ritz-Carlton Orlando, Grande Lakes

Family-friendly resort with 4 restaurants and full-service spa
4 restaurants, a full-service spa, and a golf course are available at this smoke-free resort. WiFi in public areas is free. Additionally, an outdoor pool, 2 bars/lounges, and a health club are onsite. All 582 rooms offer comforts like premium bedding and down comforters, plus furnished balconies and LCD TVs with cable channels. Guests will also find iPod docks, 24-hour room service, and WiFi.
The Ritz-Carlton Orlando, Grande Lakes offers 582 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to furnished balconies. Beds feature down comforters and premium bedding. LCD televisions come with premium cable channels. Bathrooms include separate bathtubs and showers, bathrobes, designer toiletries, and complimentary toiletries.

This Orlando resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Renovation of all guestrooms was completed in July 2021.

Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. An outdoor pool and a spa tub are on site. Other recreational amenities include a lazy river, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The Ritz-Carlton Spa has 40 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including Ayurvedic.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • 18 holes of golf
  • 3 outdoor tennis courts
  • Aerobics classes
  • Arcade/game room
  • Bicycle rentals
  • Ecotours
  • Fitness center
  • Full-service spa
  • Golf driving range
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Tennis
  • Volleyball

Family friendly

  • Arcade/game room
  • Children's club (surcharge)
  • Free cribs/infant beds
  • Grocery/convenience store
  • Laundry facilities
  • Lazy river
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space (47000 square feet)
  • Meeting rooms

Outdoors

  • Garden
  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 40 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Renovated entire property - July 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down comforter
  • Free cribs/infant beds
  • Heating
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Towels

Entertainment

  • Cable channels
  • iPod dock
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

Outdoor space

  • Furnished balcony

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Express check-in
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay, plus a deposit of USD 150 per stay
Dogs and cats welcome
1 per room (up to 25 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 25.00
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 40 per accommodation, per night
The resort fee includes:
  • Sporting facilities or equipment
  • Internet access
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 14.95 per day (rates may vary)
  • Airport shuttle fee: USD 65 per vehicle (one-way)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet deposit: USD 150 per stay
  • Pet fee: USD 150 per accommodation, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Ritz-Carlton Grande Lakes
Ritz-Carlton Grande Lakes Hotel
Ritz-Carlton Grande Lakes Hotel Orlando
Ritz-Carlton Orlando Grande Lakes
Ritz-Carlton Orlando Grande Lakes Hotel
Ritz-Carlton Orlando Grande Lakes Hotel Orlando
Ritz Orlando
Ritz-Carlton Orlando Grande Lakes Resort
Ritz-Carlton Grande Lakes Resort
Ritz Orlando
The Ritz Carlton Orlando Grande Lakes
RitzCarlton Orlando Gran s Or
Ritz Orlando
The Ritz-Carlton Orlando, Grande Lakes Resort
The Ritz-Carlton Orlando, Grande Lakes Orlando
Ritz-carlton Orlando Grande Lakes Hotel Orlando
The Ritz-Carlton Orlando, Grande Lakes Resort Orlando

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 740 out of 986 reviews
5 - Excellent 75%
Rating 4 - Good. 148 out of 986 reviews
4 - Good 15%
Rating 3 - Okay. 60 out of 986 reviews
3 - Okay 6%
Rating 2 - Poor. 22 out of 986 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 986 reviews
1 - Terrible 2%

4.7/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walking path and pools. Beware that there's a $40/day resort fee on top of the room and tax. If you bring a car, valet parking is $43/day. Very nice, but expensive.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families. Has everything you need in one place. The JW is connected which has a lazy river the best pool for kids. So many activities The entire property reminds me alice in wonderland with gardens that look like a maze - great for instagram pictures! Obstacles course movies, a running trail. I would come back so i could see more
Stayed 3 nights in Sep 2021

3/5 Okay

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service
The shower heads were not awesome and the walls were paper thing. We could hear everything our neighbors said and I’m sure they heard every word too. Beds were comfortable. Food choices on property were ok. Unless you are here for a convention I think there are better and more lively locations at a batter value.
Stayed 3 nights in Aug 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property, great amenities, lots of activities for the kids
Stayed 1 night in Jul 2021

4/5 Good

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Quality rooms and facilities. Honestly would have been 5 stars but after traveling from the West coast all day and arriving late to have our room be wrong and change rooms twice was annoying. But the staff was friendly and as accommodating as they could be. We had reserved an executive suite with two queen beds because we had our two kids with us. The room they gave us was one King bed. They moved us to a much smaller room that had two queen beds… versus the twice as big executive suite we reserved. So we ended back up at our original suite they put us in with the kids on a pull out sofa bed in the separate living room. It worked but it was NOT what we reserved and they didn’t offer anything to us for messing us our reservation. So that was a huge disappointment.
Stayed 1 night in Jul 2021