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Overview of Sheraton Orlando Lake Buena Vista Resort

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2 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
2 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
2 outdoor pools, open 7:00 AM to 11:00 PM, cabanas (surcharge)
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Sheraton Orlando Lake Buena Vista Resort

4 out of 5

3.7/5 Good

Guests rated this property 3.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided

Explore the area

    Popular LocationLittle Lake Bryan6 min drive
    Popular LocationOrlando Vineland Premium Outlets8 min drive
    Popular LocationDisney's Lake Buena Vista Golf Course9 min drive
    AirportOrlando, FL (MCO-Orlando Intl.)22 min drive

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About this area

Orlando

Near theme parks, Sheraton Orlando Lake Buena Vista Resort is in an area with good shopping. Orlando Vineland Premium Outlets and Disney Springs® are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit SeaWorld® Orlando and Disney's Hollywood Studios®. Traveling with kids? Don't miss Epcot® and Universal Orlando Resort. Looking to get your feet wet? Kayaking, scuba diving and snorkeling adventures can be found near the property.
Popular Location

What's nearby

  • Lake Bryan - 4 min drive
  • Disney Springs® - 4 min drive
  • Little Lake Bryan - 6 min drive
  • Orlando Vineland Premium Outlets - 8 min drive
  • Disney's Lake Buena Vista Golf Course - 9 min drive

Getting around

  • Orlando Station - 19 min drive
  • Orlando International Airport (MCO) - 22 min drive

Restaurants

  • Zest — 1 min walk
  • 27 Palms Grill — 1 min walk
  • Olive Garden — 4 min walk
  • El Patron — 5 min walk
  • Chevys — 7 min walk

About this property

Sheraton Orlando Lake Buena Vista Resort

Family-friendly resort with 4 restaurants and 2 outdoor pools
Along with 4 restaurants, this resort has 2 outdoor pools and a full-service spa. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a poolside bar. All 486 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. IPod docks and WiFi are standard, as are flat-screen TVs with cable channels.
Sheraton Orlando Lake Buena Vista Resort offers 486 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with premium cable channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orlando resort provides wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary weekday newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

2 outdoor swimming pools and 2 spa tubs are on site. In addition to a children's pool, other recreational amenities include a waterslide and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Top of the Palms has 4 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Masks are required at the property
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 21.00 per night; includes in/out privileges)
  • Valet parking on site (USD 26.00 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 21.95 per person
  • 4 restaurants and 1 coffee shop/café
  • 2 bars/lounges and 1 poolside bar
  • Room service available

Things to do

  • 24-hour fitness center
  • 2 outdoor pools
  • 2 spa tubs
  • Children's pool
  • Full-service spa

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Refrigerator
  • Snack bar/deli
  • Waterslide

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (6786 square feet of space)
  • Meeting rooms - 29

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Lever door handles
  • Low-height counter and sink
  • Raised toilet seat
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Recycling

Policies

Check-in

Check-in from 3 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets stay free
Dogs welcome
1 per room (up to 40 lbs)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 23.95 per accommodation, per night
The resort fee includes:
  • Pool access
  • Spa access
  • Health club access
  • Fitness center access
  • Business center/computer access
  • Internet access
  • Newspaper
  • Phone calls
  • In-room safe
  • In-room coffee
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 21.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 0 per stay (rates may vary)
  • Self parking fee: USD 21.00 per night (in/out privileges)
  • Valet parking fee: USD 26.00 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 11:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Lake Buena Vista Resort Sheraton
Lake Buena Vista Sheraton
Lake Buena Vista Sheraton Resort
Sheraton Lake Buena Vista
Sheraton Lake Buena Vista Resort
Sheraton Resort Lake Buena Vista
Sheraton Orlando
Sheraton Safari Hotel
Sheraton Safari Orlando
Sheraton Lake Buena Vista Resort Orlando
Sheraton Lake Buena Vista Orlando
Orlando Sheraton
Sheraton Buena Vista Resort
Sheraton Orlando Lake Buena Vista
Sheraton Buena Vista
Sheraton Orlando Buena Vista
Sheraton Orlando Lake Buena Vista Resort Resort
Sheraton Orlando Lake Buena Vista Resort Orlando
Sheraton Orlando Lake Buena Vista Resort Resort Orlando

Frequently asked questions

3.7
Good
Rating 5 - Excellent. 585 out of 1606 reviews
5 - Excellent 36%
Rating 4 - Good. 460 out of 1606 reviews
4 - Good 29%
Rating 3 - Okay. 258 out of 1606 reviews
3 - Okay 16%
Rating 2 - Poor. 154 out of 1606 reviews
2 - Poor 10%
Rating 1 - Terrible. 149 out of 1606 reviews
1 - Terrible 9%

3.9/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.8/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, rooms were nice, view was nice. I liked needing a keycard to access the elevators and such
Stayed 2 nights in May 2021

1/5 Terrible

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
Didn't like the surprise parking fee! Room was not as clean as it should have been, even had melting ice cream from the last guest in the fridge!
Stayed 2 nights in May 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall experience was just amazing definitely will be staying there in the future
Stayed 1 night in May 2021

1/5 Terrible

Travelled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Unless you plan on wasting a bunch of money and then have a bunch of money stolen do not stay here. The employees all the way to the Managers are complete jerks. We had cleaning staff walk into our room in morning without knocking twice. I was undressed at the time completely. They made a huge billing mistake lied about it then did it again when we left.
Stayed 1 night in May 2021

3/5 Okay

Travelled with family
Liked: Cleanliness, amenities
Disliked: Staff & service
The hotel itself wasn't horrible however the staff was was. We dealt with the rudess staff over everything. Housekeeping walked in room without knocking while I was changing and yelled at me. Nothing was done when reported. Staff in store very rude and completely unhelpful.
Stayed 3 nights in May 2021