Sayachaltun Ecological Reserve Vacation Packages

Great location, looks clean but saw roaches in the room that they keep the towels, the towels smelled bad and a little torn. The windows are made of wood so they made a lot of noise with the wind. The private "pool" is smaller than a jacuzzi but nice little area. There wasn't any parking and I choosed that hotel because of the parking lot. The front desk people could try to smile a little. The front desk girl couldn't stop seeing her Novela in her phone while we checked in.

Everything awsome hospitality great location good restaurant

Beautiful place in safe convenient central location in downtown Merida. Staff was friendly but a bit disorganized.

excellent service! The place just great

Stay here! Trust me. The rooms are amazing, very elegantly decorated and styled. Tall ceilings (helps keep things cool). Turn down service. The breakfasts at the hotel are amazing - authentic Mexican. And included in the room price. There is a nice pool but we never used it. The courtyard area is gorgeous. The location is one block from the main square! All kinds of restaurants. The buzz of the city is great. On top of all that the hospitality from the staff, and especially Sr Raul (the owner and grandson of the original builder) is second to none. Such a warm and personalable guy, great staff. Perfection!