Title: Hotel Las Garzas - Latest Reviews, Deals & Photos 2026 - Expedia.ca

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# Hotel Las Garzas

Travelers can soak up the sun poolside or wander through garden paths before savoring thoughtfully prepared meals at this hotel's welcoming restaurant.

## Photo gallery for Hotel Las Garzas

![Outdoor pool - Hotel Las Garzas (Progreso)](https://images.trvl-media.com/lodging/40000000/39450000/39447400/39447332/79822e92.jpg?impolicy=resizecrop&rw=598&ra=fit)

![Restaurant - Hotel Las Garzas (Progreso)](https://images.trvl-media.com/lodging/40000000/39450000/39447400/39447332/51bb49c4.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Standard Room, 2 Queen Beds, Pool View - Hotel Las Garzas (Progreso)](https://images.trvl-media.com/lodging/40000000/39450000/39447400/39447332/1e0235ed.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Standard Room, 2 Double Beds | Bathroom - Hotel Las Garzas (Progreso)](https://images.trvl-media.com/lodging/40000000/39450000/39447400/39447332/62738297.jpg?impolicy=resizecrop&rw=297&ra=fit)

![Front of property - Hotel Las Garzas (Progreso)](https://images.trvl-media.com/lodging/40000000/39450000/39447400/39447332/925314bc.jpg?impolicy=resizecrop&rw=297&ra=fit)

- Overview
- Rooms
- Location
- Policies

Hotel Las Garzas in Chelem offers genuine Mexican hospitality with practical amenities. Guests can cool off in the outdoor pool, relax on the terrace, or explore the garden. The on-site restaurant serves satisfying meals, and free self-parking ensures a hassle-free arrival.

## Reviews

5.4

## Popular amenities

- Pool
- Parking included
- Restaurant
- Air conditioning
- Breakfast available
- Housekeeping

## Room options

### Check availability for these dates

Tonight

[Jan. 14 - Jan. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=39447332&PinnedHotelID=39447332&HadPinnedHotel=true&regionId=-1&adults=2)

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Tomorrow

[Jan. 15 - Jan. 16](https://www.expedia.ca/Hotel-Search?startDate=2026-01-15&endDate=2026-01-16&selected=39447332&PinnedHotelID=39447332&HadPinnedHotel=true&regionId=-1&adults=2)

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This weekend

[Jan. 16 - Jan. 18](https://www.expedia.ca/Hotel-Search?startDate=2026-01-16&endDate=2026-01-18&selected=39447332&PinnedHotelID=39447332&HadPinnedHotel=true&regionId=-1&adults=2)

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Next weekend

[Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=39447332&PinnedHotelID=39447332&HadPinnedHotel=true&regionId=-1&adults=2)

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All rooms

1 bed

2 beds

Showing 2 of 2 rooms

### View all photos for Superior Room

![Superior Room](https://images.trvl-media.com/lodging/40000000/39450000/39447400/39447332/3cad372b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Superior Room

### Highlights

Balcony

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Daily housekeeping

- 279 sq ft
- Sleeps 2
- 1 King Bed

### View all photos for Standard Room, 2 Double Beds

![Iron/ironing board, bed sheets](https://images.trvl-media.com/lodging/40000000/39450000/39447400/39447332/6096af95.jpg?impolicy=fcrop&w=1200&h=800&quality=medium)

### Standard Room, 2 Double Beds

### Highlights

Air conditioning

Ceiling fan

Rainfall showerhead

Private bathroom

Daily housekeeping

- 160 sq ft
- Sleeps 4
- 2 Double Beds

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## About the area

![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C21.26965%2C-89.74638&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=M9jv7-e5dC1HORJQYOHybVAk8c0=)

742 Calle 17 Chelem, entre 128 y 130, Progreso, YUC, 97336

#### What's nearby

- Chelem Park \- 6 min walk \- 0.6 km
- Progreso Beach \- 16 min drive \- 13.2 km
- Progreso Pier \- 16 min drive \- 13.2 km
- Paseo de Montejo \- 54 min drive \- 46.3 km
- Yucatán Siglo XXI Convention Center \- 54 min drive \- 45.6 km

#### Getting around

- Mérida International Airport (MID) - 59 min drive

#### Restaurants

- ‪Cevicheria "El Dorado - ‬7 min drive
- ‪Molusk - ‬4 min drive
- ‪Coccoloba Beach Club - ‬3 min drive
- ‪La Terracita - ‬8 min walk
- ‪Playa Dorada - ‬3 min drive

## About this property

### Hotel Las Garzas

Hotel located in Chelem

Take advantage of a terrace, a garden, and a restaurant at Hotel Las Garzas. 

You'll also find perks like:

- An outdoor pool
- Free self parking
- Cooked-to-order breakfast (surcharge) and smoke-free premises

Room features

All guestrooms at Hotel Las Garzas boast comforts such as air conditioning. 

Extra conveniences in all rooms include: 

- Bathrooms with rainfall showers and shampoo
- Ceiling fans and daily housekeeping

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## Property amenities

### Parking and transportation

- Free self parking on site
- Limited onsite self parking

### Food and drink

- Daily cooked-to-order breakfast available 9:00 AM to 11:30 AM for a fee: MXN 200 per person
- A restaurant

### Things to do

- Outdoor pool

### Family friendly

- Outdoor pool

### Conveniences

- Limited-hour front desk

### Guest services

- Housekeeping (daily)

### Outdoors

- Garden
- Terrace

### Accessibility

- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- 1 step to reach entrance
- Upper floors accessible by stairs only

### More

- Smoking not allowed

## Room amenities

### Bedroom

- Bedsheets provided

### Bathroom

- Private bathroom
- Rainfall showerhead
- Shampoo
- Shower
- Soap
- Towels provided

### More

- Air conditioning
- Ceiling fan
- Iron/ironing board on request

## Policies

### Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM

Minimum check-in age: 18 

### Check-out

Check-out before noon

### Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM

Front desk staffed during limited hours

This property doesn't offer after-hours check-in

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

### Access methods

Front desk (limited hours)

### Pets

Pets not allowed

### Children and extra beds

Children are welcome

1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room

### Property payment types

## Important information

### Optional extras

- Fee for cooked-to-order breakfast: approximately MXN 200.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. 

### You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

### We should mention

This property does not have elevators

There is limited hot water on site

Pool access available from 9:00 AM to 7:00 PM

### Property is also known as

Capital O Las Garzas

Hotel Las Garzas Hotel

Hotel Las Garzas Progreso

Hotel Las Garzas Hotel Progreso

## Frequently asked questions

### Does Hotel Las Garzas have a pool?

### Is Hotel Las Garzas pet-friendly?

### How much is parking?

### What time is check-in at Hotel Las Garzas?

### What time is check-out at Hotel Las Garzas?

### Where is Hotel Las Garzas located?

## Have a question?

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## Reviews

## Hotel Las Garzas Reviews

5.4

All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines)

### 5.0

Cleanliness

### 4.0

Location

### 5.8

Staff & service

### 4.4

Property conditions & facilities

10 - Excellent

2

8 - Good

1

6 - Okay

1

4 - Poor

4

2 - Terrible

2

## Reviews

### 4/10 Poor

#### Verified traveller

Nov 17, 2019

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities

Way overpriced for basically an old and run down hotel. What I was told is there are really no good hotels in Chelem. I think I agree!

##### Verified traveller

Stayed 2 nights in Nov 2019

### 4/10 Poor

#### Verified traveller

Jan 9, 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

Customer service counts: The hotel contacted me (WhatsApp) to say that the rate I booked was too low, and they would not honor it. They said to contact OYO for any refund. I booked on Expedia (rate was the same on every booking website). Then, I received an email saying due to COVID, they were closing this hotel and offering me a stay at another OYO nearby. As a previous Airbnb host, and now a small business owner, the customer service was pretty appalling. If left us (driving to the hotel) to book another hotel, while we were charged by Expedia for the stay and 6 days later have not been refunded. As a business owner, I would have at least offered a solution instead of rudely informing the customer that the rate was too low and to seek a refund without any assistance. We ended up staying in 3 hotels the same week, all OYO, and have only great things to say. Now, we have rented a home near this hotel and pass by it almost daily. We can’t recommend it. I hope the $19 we paid for night helps the hotel during this difficult time... because for $20 they have means they not only lost a potential repeat customer, but a resident in the area who has many families members visit and has to send them to a local hotel. That $20 difference (we would have paid) they could have absorbed and would have had a full house in 3 months (as we are getting married and cannot host all of my husband’s relatives), not to mention ongoing stays from family members. 

##### Verified traveller

Stayed 1 night in Jan 2021

### 2/10 Terrible

#### Verified traveller

Dec 22, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Tiene agua de mar en las salidas de los baños, que se supone debes de usar para bañarte y lavarte los dientes (qué no hicimos) al detectarlo, instalaciones antiguas y mal olor en los cuartos y pasillos 

##### Verified traveller

Stayed 2 nights in Dec 2020

### 4/10 Poor

#### Patricia

Sep 29, 2020

Disliked: Cleanliness, property conditions & facilities, room comfort

#### DESCUIDADO Y VIEJO

Hoteles e instalaciones descuidadas y viejas (chapoteadero sucio), len la habitación que me dieron me avisaron que no llegaba el wifi, el baño y el caño apestaban horrible y las ventanas no abrían para poder orear el cuarto, no te dan control remoto del televisor (no vi television de todas maneras) pero al parecer debes de pagar o dejar un depósito por el mismo, encontré una cucaracha en el baño, tuve que tapar todas las coladeras para que no salieran más bichos y disminuyera el olor, el ventilador de techo demasiado ruidoso, estacionamiento gratis pero inseguro, las únicas dos cosas buenas de este hotel fue la ubicación y que el aire acondicionado funcionaba bien.

##### Patricia

Stayed 1 night in Sep 2020

### 6/10 Okay

#### Jaime Luis

Mar 16, 2020

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

#### sin agua caliente

Mi experiencia únicamente fue desagradable el servicio de la regadera que no había agua caliente y llaves de lavabo y regadera en mal estado.

##### Jaime Luis

Stayed 1 night in Mar 2020

### 10/10 Excellent

#### Verified traveller

Mar 3, 2020

Liked: Cleanliness, staff & service, amenities

Muy buen servicio, buena ubicación, un hotel chiquito pero cómodo y muy cerca del mar. El unico inconveniente es que no hay señal de Tv.

##### Verified traveller

Stayed 1 night in Feb 2020

### 4/10 Poor

#### Verified traveller

Feb 21, 2020

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

fue decepcionante el wifi no servía, la tele tampoco, el baño sucio y el clima tenia goteras y se anegaba el piso, no nos pudieron cambiar de habitación te entregan las toallas y dos miseros jabones y muestras medicas de shampoo a cambio de tu INE, la desconfianza total y me cobraron un 5% mas de impuesto que no estaba en la pagina, y el agua caliente solo de noche funcionó lo demas bien :S

##### Verified traveller

Stayed 1 night in Feb 2020

### 2/10 Terrible

#### Verified traveller

Jan 6, 2020

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

#### Pésimo servicio e instalaciones sin mantenimiento

Mala recepción, no nos querían dar las amenidades completas. El sanitario no servía, se tardó demasiado en tener agua caliente, muy sucio, la habitación no tenía ni dónde acomodar la ropa, sin televisión y un largo etc. No lo recomiendo

##### Verified traveller

Stayed 1 night in Dec 2019

### 8/10 Good

#### Aline, CDMX

Jan 4, 2020

Liked: Cleanliness, staff & service, amenities

Muy atentos todos y serviciales, se come rico en el restaurante

##### Aline

Stayed 2 nights in Dec 2019

### 10/10 Excellent

#### Verified traveller

Feb 16, 2021

##### Verified traveller

Stayed 1 night in Feb 2021

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### Hotels

> [Hotels in Porto](https://www.expedia.ca/Porto-Hotels.d603077.Travel-Guide-Hotels)
> 
> [Leelas Villa Inn Flesherton](https://www.expedia.ca/Owen-Sound-Hotels-Leelas-Villa-Inn-Flesherton.h15469461.Hotel-Information)
> 
> [All Inclusive Resorts and Hotels near Maldives](https://www.expedia.ca/Destinations-In-Maldives-All-Inclusive-Hotel.0-0-d109-tAllInclusiveHotel.Hotel-Filter-Destinations)
> 
> [Hotels in Washington Heights](https://www.expedia.ca/Washington-Heights-New-York-Hotels.0-n171447-0.Travel-Guide-Filter-Hotels)
> 
> [Bahia Principe Grand La Romana - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Bahia-Principe-Grand-La-Romana-All-Inclusive.h1887859.Hotel-Information)
> 
> [The Anvaya Beach Resort Bali](https://www.expedia.ca/Kuta-Hotels-The-Anvaya-Beach-Resort-Bali.h15714822.Hotel-Information)
> 
> [Hotel California](https://www.expedia.ca/Palm-Springs-Hotels-Hotel-California.h34513948.Hotel-Information)
> 
> [Pelican Hotel](https://www.expedia.ca/Miami-Hotels-Pelican-Hotel.h55046.Hotel-Information)
> 
> [The Westin Hilton Head Island Resort & Spa](https://www.expedia.ca/Hilton-Head-Hotels-The-Westin-Hilton-Head-Island-Resort-Spa.h22170.Hotel-Information)
> 
> [Hotels with Waterslides in Halifax](https://www.expedia.ca/Halifax-Hotels-Hotels-With-Waterslides.0-0-d602873-tHotelswithWaterslides.Travel-Guide-Filter-Hotels)
> 
> [Grand Sirenis Punta Cana Resort & Aquagames - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Grand-Sirenis-Punta-Cana-Resort-Aquagames-All-Inclusive.h1691881.Hotel-Information)
> 
> [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels)

### Flights

> [Flights from Windsor (YQG) to Township of Woolwich (YKF)](https://www.expedia.ca/lp/flights/yqg/ykf/windsor-to-kitchener)
> 
> [Flights from Karachi (KHI) to Sepang (KUL)](https://www.expedia.ca/lp/flights/khi/kul/karachi-to-kuala-lumpur)
> 
> [Flights from vernon regional airport](https://www.expedia.ca/lp/airports/yve/flights-from-vernon-regional-airport)
> 
> [Flights from Mississauga (YYZ) to Houston (IAH)](https://www.expedia.ca/lp/flights/yyz/iah/toronto-to-houston)
> 
> [SATA International-Azores Airlines S.A.](https://www.expedia.ca/SATA-International-Azores-Airlines-SA-Flights.cS4.Travel-Guide-Airlines)

### Cars

> [Enterprise Car Rentals In Macdonald Cartier Intl](https://www.expedia.ca/Enterprise-Car-Rentals-In-Macdonald-Cartier-Intl.d5721945-c15.Car-Rental-Guide-Suppliers)

### Packages

> [Albania Vacations](https://www.expedia.ca/Albania.d2.Destination-Travel-Guides)

### General