Santa Cruz Vacation Packages

"Primarily the Hostess Carmen! Excellent service. She went above and beyond to ensure our experience was a memorable one! The rooms were impecable and the views ere amazing!! Beds were very confortable! Very relaxed atmosphere. Close enough to all that Vallarta has to offer and far away enough to we’re you can relax. All in all a very good experience.…""Primarily the Hostess Carmen! Excellent service. She went above and beyond to ensure our experience was a memorable one! The rooms were impecable and the views ere amazing!! Beds were very confortable! Very relaxed atmosphere. Close enough to all that Vallarta has to offer and far away enough to we’re you can relax. All in all a very good experience.WW…"

Reviewed on Sep. 8, 2020

"The property and amenities are amazing!! Some of the stuff were nice, but others very rude. I felt sometimes discriminated because they would ask me and my friends for bracelets and IDs while local people would walk by with no problems. The food was just ok, the repeat the same thing every day and the juice and smoothies have so much water that it ends up being water with flavor.…""The property and amenities are amazing!! Some of the stuff were nice, but others very rude. I felt sometimes discriminated because they would ask me and my friends for bracelets and IDs while local people would walk by with no problems. The food was just ok, the repeat the same thing every day and the juice and smoothies have so much water that it ends up being water with flavor.WW…"

Reviewed on Sep. 5, 2020

"Excellent hotel... walk distance to everything. I will return to this hotel.…""Excellent hotel... walk distance to everything. I will return to this hotel.WW…"

Reviewed on Oct. 12, 2020

"It is a little old but everything was great. Pool was great. Beach view and access couldn’t have been better. Due to the humidity and heat; condensation occurred night one but that was fixed - leave the air on. No issues to report even with Covid…""It is a little old but everything was great. Pool was great. Beach view and access couldn’t have been better. Due to the humidity and heat; condensation occurred night one but that was fixed - leave the air on. No issues to report even with CovidWW…"

Reviewed on Oct. 20, 2020

"Primarily the Hostess Carmen! Excellent service. She went above and beyond to ensure our experience was a memorable one! The rooms were impecable and the views ere amazing!! Beds were very confortable! Very relaxed atmosphere. Close enough to all that Vallarta has to offer and far away enough to we’re you can relax. All in all a very good experience.…""Primarily the Hostess Carmen! Excellent service. She went above and beyond to ensure our experience was a memorable one! The rooms were impecable and the views ere amazing!! Beds were very confortable! Very relaxed atmosphere. Close enough to all that Vallarta has to offer and far away enough to we’re you can relax. All in all a very good experience.WW…"

Reviewed on Sep. 8, 2020

"I loved the layout of the hotel. If you’re an Expedia gold member the perks are great. We got upgraded and the upgrade came with access to the cute VIP lounge which has premium self mixed beverages and a variety of tapas throughout the day. Restaurants were great and the buffet food was pretty awesome as well. The standard drinks are your typical all inclusive quality but I did notice they cleaned the cups better than at most other all inclusive places I’ve been (even though I always bring my own cup). The beds were so comfortable and the balcony was nice and comfortable. I loved it and will definitely return.…""I loved the layout of the hotel. If you’re an Expedia gold member the perks are great. We got upgraded and the upgrade came with access to the cute VIP lounge which has premium self mixed beverages and a variety of tapas throughout the day. Restaurants were great and the buffet food was pretty awesome as well. The standard drinks are your typical all inclusive quality but I did notice they cleaned the cups better than at most other all inclusive places I’ve been (even though I always bring my own cup). The beds were so comfortable and the balcony was nice and comfortable. I loved it and will definitely return.WW…"

Reviewed on Apr. 15, 2020

"It is a little old but everything was great. Pool was great. Beach view and access couldn’t have been better. Due to the humidity and heat; condensation occurred night one but that was fixed - leave the air on. No issues to report even with Covid…""It is a little old but everything was great. Pool was great. Beach view and access couldn’t have been better. Due to the humidity and heat; condensation occurred night one but that was fixed - leave the air on. No issues to report even with CovidWW…"

Reviewed on Oct. 20, 2020

"The staff was excellent in all areas except for the bakery/coffee shop. The staff seemed like you were irritating them asking for a smoothie. The rooms are lovely, and the view is incredible. We may be biased with our review of the cleaning as we visited while the covid crisis was just starting and expected better cleaning of some areas like the gym and yoga mats. Cleaning improved near the end of our stay. Also did not like how the manager communicated with us about cutting our visit short because of the virus. He was very causal saying "this is your vacation, you should just enjoy it". I wonder what he would say now.…""The staff was excellent in all areas except for the bakery/coffee shop. The staff seemed like you were irritating them asking for a smoothie. The rooms are lovely, and the view is incredible. We may be biased with our review of the cleaning as we visited while the covid crisis was just starting and expected better cleaning of some areas like the gym and yoga mats. Cleaning improved near the end of our stay. Also did not like how the manager communicated with us about cutting our visit short because of the virus. He was very causal saying "this is your vacation, you should just enjoy it". I wonder what he would say now.WW…"

Reviewed on Mar. 28, 2020