Hi Glen - Thank you so much for the great review and for the kind words for Carol! We will surely let her know about this review as I'm sure she will greatly appreciate it. Hope to see you again soon.

Hi Naoto - Thank you for letting us know as this is unacceptable. Our team should be strictly enforcing quiet hours in the outdoor spaces so others will not be disturbed. We sincerely apologize and hope to make it up to you on your next visit. Thank you.

Hi Ling - Thank you for staying with us. We appreciate your feedback and will notate these items for future reference.

Hi Dean - Thank you for taking the time to review our hotel. We hope that next time we are able to provide you with a stellar experience and garner a perfect score from you and your guests. Hope to see you again very soon!

Hi Kathleen - Thank you so much for the kind review. We sincerely appreciate you as a guest and look forward to hosting you again soon!

Hello Donn Carlo - We are very pleased that you enjoyed your stay! Thank you so much for taking the time to leave us such a great review and we hope to see you again very soon.

Hi Dwight - Thank you so much for the kind review. We are pleased that you had a delightful experience and we hope to see you again.

Hi Alisha - We are very sorry to hear that you were slightly less than pleased with your experience with us. We hope to see you again under better circumstances and appreciate your business.

Hi Arleen - We are sincerely glad that you enjoyed your stay with us. There should have been a bottle opener in your room, and we are very sorry that one was not in there. Nonetheless, we hope to see you again on your next trip to San Diego and appreciate your business!

Hi Mazdak - Thank you for taking the time to review the hotel. Residence Inn's do not typically have Ice machines since we have full size fridges that produce ice for our guests. We do provide the complimentary ice in bags at the front desk for your convenience as you mentioned. Currently we are following the required brand standard for Marriott for breakfast. Again, thank you for the review and take care.

Hi Sean - We sincerely appreciate the kind comments about our staff. We will surely share this with them and hope to see you again soon!

Hi Andrea - We sincerely appreciate your business and the opportunity to correct. We hope to see you and your dog again on your next visit to San Diego!

Hi Andranik - Thank you so much for the kind words. Our staff takes great pride in their work and wants to ensure that all of our guests are treated like family. We hope you choose to stay with us again on your next visit to San Diego.

Hi Dianjun - We are so happy that you had a good stay with us. Thank you so much for choosing our hotel and we hope to see you again.

Hi Kiril - Thank you for taking the time to review our hotel and for the outstanding score. We hope to see you on your next trip to San Diego.

Greetings Rodney - We are pleased that you enjoyed your stay. Thank you so much for the amazing review which we will definitely pass along to our staff. Hope to see you on your next visit to San Diego!

Hi Shani - Thank you so much for taking the time to let us know about our stellar front desk person. We will pass this along and sincerely appreciate the kind words.

Hi Christopher - Thank you so much for taking the time to review our hotel. We sincerely appreciate your business and hope to see you again soon.

Hi Roland - Thank you so much for the kind review. Our team sincerely appreciates it and we look forward to hosting you again soon!

Hi Navjit - Guests are allowed to congregate in public areas, however if they are being disruptive or noisy you may contact the front desk at any time. We apologize for any inconvenience this may have caused you.

Hi Caleb - We sincerely thank you for the 5 out of 5 review. Thank you so much for taking the time to write to us and we hope to see you again very soon.

Hi Paula - Thank you so much for taking the time to review our hotel. We will relay the kind words to our staff and hope to see you again.

Hi kia ann - Thank you so much for reviewing our hotel. All of the mattresses are less than one year old so we are disappointed to hear that they were uncomfortable. Our sincere apologies to hear that there was a stain as well. We will have our housekeeping staff investigate promptly. Thank you for bringing this to our attention and thank you.

Good Day koteswara - We sincerely apologize for any shortcomings you experienced while staying at our hotel. Residence Inn prides itself on guest satisfaction specifically for long terms stays. Hence the apartment like feel. We thank you either way for staying with us and appreciate you taking the time for a review.

Hi Jessica - Thank you for the review. We recently refreshed all of our mattresses in the hotel, and I can assure you and guarantee that all of our beds are queens. I sincerely apologize if it was not to your liking. Thank you.

Hi Cam - Thank you so much for taking the time to review our hotel. We are sincerely glad that you enjoyed your stay, and we hope to see you again soon.

Hello Hanh - We are very pleased that you enjoyed your stay with us. Thank you so much for taking time to review our hotel and hope to see you again soon.

Hi Ahreum - Thank you for taking the time to review our hotel. We hope that your next stay will be stellar.

Hi Robert - We are sincerely glad that you enjoyed your stay with us. Our staff takes great pride in their jobs and we are very glad that our guests notice. Thank you so much for taking the time to write a review! We look forward to seeing you again soon.

Hi Christian - Thank you so much for the kind review. Our staff takes great pride in their jobs and we hope that it reflects to our guests. We hope to see you again on your next visit to San Diego.

Hi Noelani - We are terribly sorry for any problems incurred at our hotel. We hope to make this up to you on your next visit and appreciate you reaching out.

Hi Gabriela - Thank you so much for staying with us. We are very pleased that you enjoyed your stay. We hope to see you again on your next visit to San Diego and look forward to hosting you.

Hi Pamela - Thank you for taking time to review our hotel. We are glad that you enjoyed your stay and we hope to see you on your next trip to San Diego.

Hi Shelly - Thank you for taking the time to review our hotel. We are terribly sorry that you were disturbed by the construction next door and that one of your televisions did not work. We hope you were able to report this to the front desk so this could be remedied. Thank you for staying with us and hope to see you again.

Good Day - Thank you so much for taking the time to review our hotel. We pride ourselves in providing our guests a clean and friendly atmosphere and are very glad that this was your experience. We hope to see you again very soon.

Hi Stacey - Thank you so much for taking the time to review our hotel. We are so glad that you enjoyed your stay with us. Hope to see you on your next trip to San Diego!

Hi Vince - We are terribly sorry that you did you did not have a stellar experience at our hotel. Either way, we appreciate the review and hope you have a better experience on your next stay. Thank you.

Hi Sergio- We are sincerely sorry that you had a poor experience at our hotel. This is not the typical review by our guests so we apologize for any inconveniences that may have occurred during your stay. We hope to see you again under better circumstances. Sincerely -

Good Day - Thank you so much for taking the time out to review our hotel. We sincerely appreciate the kind words and want to personally thank you for being our guest. We hope to see you on your next trip to San Diego! Sincerely-

Hi Lady - Thank you so much for taking the time to review our hotel. We are glad that you enjoyed your stay with us and we hope to see you again soon. Sincerely,

Hello Haitao - We are terribly sorry you did not have a good stay at our hotel. Although no comments were related to your experience, we hope that you will come back to see us so we can make things right on your next visit.

Hi Linda - We sincerely appreciate the kind comments regarding our rooms and cleanliness. We will pass this along to our housekeeping team and look forward to seeing you on your next stay.

Hi Robert - We are so glad that we enjoyed your stay. Thank you so much for taking the time to review our hotel and hope to see you again very soon.

Hi Robert - Thank you for taking the time to review our hotel. We are sorry that your stay had a slight shortfall, however we hope to see you again and provide a 10 out out of 10 stay for you.

Hi Hector - We are sincerely glad that you enjoyed your stay with us! We look forward to hosting you and your family again on your next visit to San Diego and appreciate your review.

Hi Christine - Thank you so much for taking the time to review our hotel. We sincerely appreciate the great score and hope to see you on your next trip to San Diego!

Thank you for your review!

Hi Katia - Thank you so much for taking the time to review our hotel. Although we sincerely wish our guests had an impeccable and perfect stay, we still hope that you enjoyed your time with us and visit us again soon.

Hi Rebecca - We are so pleased that you enjoyed your stay and took the time to review our hotel. We hope to host you on your next trip to San Diego!

Hi Tyrone - Thank you for taking the time to review our hotel. I am disappointed to hear that our beds were not comfortable. We recently replaced all of our mattresses so this is very unfortunate indeed. Nonetheless, we appreciate the comments either way and look forward to seeing you again.