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Carte Hotel San Diego Downtown, Curio Collection by Hilton

4.0 star property
Hotel with a sauna, near Seaport Village

Choose dates to view prices

Photo gallery for Carte Hotel San Diego Downtown, Curio Collection by Hilton

Breakfast, lunch and dinner served
Breakfast, lunch and dinner served
Rooftop bar
Outdoor pool, cabanas (surcharge), sun loungers
View from room

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • 24/7 front desk

Room options

Available filters for rooms
Showing 19 of 19 rooms

View all photos for Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(47 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 326 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Hearing)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, Corner (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

55-inch LCD TV with premium channels, TV, pay movies

Junior Suite, 1 King Bed, Accessible (Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, City View (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Accessible, City View (Hearing)

9.6 out of 10
Exceptional
(19 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View (High Floor)

9.6 out of 10
Exceptional
(11 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 345 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, City View

8.8 out of 10
Excellent
(27 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 345 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Corner

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds, Corner

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 365 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (High Floor)

9.2 out of 10
Wonderful
(25 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 345 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed (High Floor)

8.6 out of 10
Excellent
(19 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View (High Floor)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, City View (High Floor)

9.0 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 326 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

55-inch LCD TV with premium channels, TV, pay movies

Junior Suite, 1 King Bed, City View

Highlights

Separate sitting area
Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
  • 775 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed

8.8 out of 10
Excellent
(22 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • 326 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Bathtub)

1 bedroom, in-room safe, desk, blackout drapes

Room, 2 Queen Beds (Bathtub)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Separate bedroom
Blackout drapes/curtains
Hair dryer
Private bathroom
Coffee/tea maker
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, City View (Bathtub)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, City View (Bathtub)

9.2 out of 10
Wonderful
(9 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, City View (Hearing)

1 bedroom, in-room safe, desk, blackout drapes

Room, 1 King Bed, Accessible, City View (Hearing)

9.8 out of 10
Exceptional
(7 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
Private bathroom
Coffee/tea maker
  • City view
  • Sleeps 2
  • 1 King Bed

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About the area

Located in Downtown San Diego, a neighborhood in San Diego, Carte Hotel San Diego Downtown, Curio Collection by Hilton is in the entertainment district and near the airport. Port of San Diego and B Street Cruise Ship Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit USS Midway Museum and Waterfront Park. Don't miss out on a visit to San Diego Zoo. Spend some time exploring the area's activities, including Segway tours.
Visit our San Diego travel guideOpens in a new window
Map
401 W Ash Street, San Diego, CA, 92101

What's nearby

  • Port of San Diego - 10 min walk - 0.9 km
  • Seaport Village - 15 min walk - 1.3 km
  • San Diego Convention Center - 18 min walk - 1.6 km
  • Balboa Park - 3 min drive - 3.8 km
  • San Diego Zoo - 3 min drive - 3.4 km

Getting around

  • Courthouse Station - 5 min walk
  • San Diego Santa Fe Depot - 7 min walk
  • San Diego Intl. Airport (SAN) - 11 min drive

Restaurants

  • ‪Extraordinary Desserts - ‬2 min walk
  • ‪Craft & Commerce - ‬4 min walk
  • ‪King and Queen Cantina - ‬4 min walk
  • Pappalecco
  • ‪Starbucks - ‬2 min walk

About this property

Carte Hotel San Diego Downtown, Curio Collection by Hilton

Upscale hotel near Seaport Village
Located close to San Diego Convention Center and San Diego Zoo, Carte Hotel San Diego Downtown, Curio Collection by Hilton provides a rooftop terrace, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, Watercolors, offers breakfast, lunch, dinner, and kids' meals. Fitness classes and yoga classes are offered at the health club; Carte Hotel San Diego Downtown, Curio Collection by Hilton also has conference space and a hot tub. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with cabanas and sun loungers
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and an electric car charging station
  • Express check-out, a banquet hall, and a water dispenser
  • A TV in the lobby, an elevator, and a front-desk safe
  • Guest reviews give top marks for the helpful staff and location
Room features
All 246 rooms offer comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • 55-inch LCD TVs with premium channels
  • Recycling, refrigerators, and coffee/tea makers

Languages

Arabic, English, French, German, Italian, Korean, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered valet parking on site (USD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:00 AM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Above Ash
  • Watercolors

Things to do

  • Fitness classes
  • Health club
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • In-room refrigerator
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 1,200 square feet of conference space
  • 2 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM
Contactless check-in available
Late check-in subject to availability

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 75
Express check-out available

Special check-in instructions

An adult age 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 34.80 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 for adults, and USD 0 to 10 for children
  • Covered valet parking fee: USD 65 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: USD 75 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte San Diego Downtown Curio Collection Hilton
Carte Hotel San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection Hilton
Carte San Diego Downtown Curio Collection Hilton Winona
Carte Hotel San Diego Downtown Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Hotel Carte Hotel San Diego Downtown, Curio Collection by Hilton
Carte Hotel San Diego Downtown, Curio Collection by Hilton Hotel
Carte Hotel San Diego Downtown Curio Collection by Hilton

Frequently asked questions

Does Carte Hotel San Diego Downtown, Curio Collection by Hilton have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

As of Aug 15, 2025, prices found for a 1-night stay for 2 adults at Carte Hotel San Diego Downtown, Curio Collection by Hilton on Aug 25, 2025 start from CA $238.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Carte Hotel San Diego Downtown, Curio Collection by Hilton pet-friendly?

Yes, dogs are allowed at this property. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Valet parking is available for USD 65 per night.

What time is check-in at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Check-in start time: 4:00 PM; Check-in end time: 11:00 AM. Late check-in is available during limited hours.

What time is check-out at Carte Hotel San Diego Downtown, Curio Collection by Hilton?

Check-out is at 11:00 AM. Late check-out is available for USD 75 (subject to availability).

Where is Carte Hotel San Diego Downtown, Curio Collection by Hilton located?

Located in Downtown San Diego, this hotel is within 1 mi (2 km) of Seaport Village and San Diego Convention Center. Balboa Park and San Diego Zoo are also within 3 mi (5 km). Courthouse Station is 5 minutes by foot and America Plaza Trolley Station is 6 minutes.

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Carte Hotel San Diego Downtown, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 643 out of 1000 reviews
Rating 8 - Good. 155 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 57 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay.
Stayed 1 night in Jul 2025

10/10 Excellent

luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favorite hotel to stay while in San Diego
Stayed 2 nights in Jul 2025

10/10 Excellent

Alek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop bar is excellent and a nice way to spend the night
Stayed 4 nights in Jul 2025

10/10 Excellent

Darrell

Liked: Cleanliness, amenities, property conditions & facilities
Clean and the staff is amazingly friendly!!!!
Stayed 3 nights in Jul 2025

10/10 Excellent

Gacia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time at this hotel, and won’t be my last! The property and rooms were cleans, the check in and check out process was easy, and the staff (special shoutout to Desiree) were awesome. Cant wait to come back!
Stayed 1 night in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great venue. Newer hotel. Gym was amazing.
Stayed 1 night in Jul 2025

10/10 Excellent

Nadjeda

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and helpful staff. The gym is amazing.
Stayed 2 nights in Jul 2025

10/10 Excellent

Mae

Liked: Cleanliness, staff & service, property conditions & facilities
Early check-in was quick and easy. Hotel was clean, area was quiet at night and safe to walk. Variety of different restaurants in little Italy. Hotel is quiet at night as well. It was an amazing stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Nadesu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a fantastic stay at Carte Hotel San Diego. The property was exceptionally clean and modern, with a sleek design and well-maintained amenities. The staff was courteous, professional, and always ready to assist. The rooftop pool and bar offer stunning views of the city, and the location is perfect—just a short walk to Little Italy, dining spots, and waterfront areas. The atmosphere was both relaxing and upscale. Highly recommended for both business and leisure travelers.
Stayed 5 nights in Jul 2025

6/10 Okay

Artur

Liked: Amenities
It looked different in person than in the pictures, so I wouldn’t rate it 4 stars.
Stayed 3 nights in Aug 2025

10/10 Excellent

Young Baek

Liked: Cleanliness, amenities, property conditions & facilities
Staffs at the reception and Valet parking were very friendly
Stayed 2 nights in May 2025

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay =]
Stayed 2 nights in Mar 2025

10/10 Excellent

Noah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place!
Stayed 1 night in Feb 2025

10/10 Excellent

Alora

Liked: Staff & service, property conditions & facilities
ba
Stayed 3 nights in Jul 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, amenities, property conditions & facilities
Great location and friendly, accommodating staff. Room was clean and the bed was comfortable. The water station was out of order on the 7th floor which was inconvenient but the staff provided extra water.
Stayed 3 nights in May 2025

8/10 Good

Oscar Humberto Rodríguez

Liked: Cleanliness
The building and staff are great
Stayed 1 night in Feb 2025

10/10 Excellent

Zlata

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place
Stayed 2 nights in Mar 2025

6/10 Okay

Laylah

Disliked: Staff & service
Arrived early before the 4pm check in. They took down my number and said they’d call when the room was ready. My fiancé and I waited in the lobby for the last hour until 4pm and watched 3 people get their room keys before us and I never got a call or text that our room was ready. After I saw others get their room keys, I asked the front desk about the room and she said it just became available and then gave us the key.
Stayed 1 night in Aug 2025

8/10 Good

Shakea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice and comfortable with restaurants and harbor within walking distance.
Stayed 3 nights in Dec 2024

10/10 Excellent

Zubair

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 4 nights in Dec 2024

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, clean rooms and great location
Stayed 2 nights in Dec 2024

10/10 Excellent

Fan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel.
Stayed 3 nights in Dec 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High quality rooms. Great service. Nice pool and hot tub. Easy walk to restaurants in Little Italy.
Stayed 1 night in Mar 2025

4/10 Poor

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Front desk was rude. They love to make tou feel like a criminal for not booking on their site. Oh you booked on Expedia, lets treat you like you did not pay for the room and give you the worst room possible.
Stayed 1 night in Jul 2025