8/10 Good
Joy
Travelled with family
Mar 20, 2024
Liked: Cleanliness, staff & service, property conditions & facilities
First time trip to Rome
The room was great and newly renovated. On point for price. Communication with the hotel is subpar as I did not receive a response to 2 attempts to get check in instructions a couple days before arrival as I needed to figure out transportation. The check in address we were finally given the day before our departure was incorrect but thankfully it was on the way to the correct address. We were tired tho and really just wanted to get there, so better organization with check in instructions would help. The walls are paper thin and you can hear the neighboring room’s conversations perfectly. The second and third (and last) morning we were there we were awakened by construction noise from the renovation 2 rooms down at 0720. Then one of the workers enjoyed whistling loudly (and everything echos greatly bc of the brick and mortar construction) and it seemed like he was in our room with how loud it was. Not what anyone wants to listen to at 0720 whether dealing with jet lag or on holiday. Let us sleep a little please. Someone looking to stay for business who needs to be up early would definitely get value as the location is ideal for proximity to the termini station. My 18yr old daughter and I rolled our 50lb suitcases just fine to the hotel. The location is great in that regard but if you’re looking to get decent sleep, you may want to consider somewhere with better sound proofing or inquire if the construction is complete. A great place for breakfast is ristorante Viktorya nearby.
Joy
Stayed 3 nights in Mar 2024