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Fairmont Le Chateau Frontenac

Photo gallery for Fairmont Le Chateau Frontenac

Indoor pool
Exterior
Fairmont Gold, Signature Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
3 restaurants, breakfast, lunch, dinner served; French cuisine
View from room

Overview of Fairmont Le Chateau Frontenac

Fairmont Le Chateau Frontenac

4.5 star property
9.2 out of 10 Wonderful
9.2/10 Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
  • Restaurant
  • Air conditioning
Map
1 rue des Carrieres, Québec City, QC, G1R 4P5

Explore the area

  • Popular LocationChâteau Frontenac2 min walk
  • Popular LocationQuebec City Town Hall6 min walk
  • Popular LocationQuebec Cruise Terminal11 min walk
  • AirportQuébec, QC (YQB-Jean Lesage Intl.)24 min drive

Room options

About this area

Québec City

Fairmont Le Chateau Frontenac is located in Old Quebec, a neighborhood in Québec City, and is near a train station and near the boardwalk. Traveling with kids? Make time for Aquarium of Quebec, or check out an event or a game at Quebec City Convention Center. Take in the nearby slopes with cross-country skiing and downhill skiing, or check out other outdoor activities such as snowmobiling and snowshoeing. Guests love the hotel's location for the sightseeing.
Visit our Québec City travel guideOpens in a new window
Map

What's nearby

  • Dufferin Terrace - 1 min walk
  • Château Frontenac - 2 min walk
  • Old Quebec Funicular - 2 min walk
  • Quebec City Town Hall - 6 min walk
  • Quebec Cruise Terminal - 11 min walk

Getting around

  • Quebec Palace Station - 13 min walk
  • Quebec City Jean Lesage Intl. Airport (YQB) - 24 min drive

Restaurants

  • Le Chic Shack - 2 min walk
  • Starbucks - 1 min walk
  • Le Cochon Dingue - 6 min walk
  • La Buche - 3 min walk
  • La Maison Smith - 4 min walk

About this property

Fairmont Le Chateau Frontenac

4.5-star historic hotel near Château Frontenac
Located close to Quebec City Town Hall and Quebec Cruise Terminal, Fairmont Le Chateau Frontenac provides a terrace, shopping on site, and a coffee shop/cafe. Skiers and snowboarders can spend time on the slopes at this hotel offering ski-in/ski-out access, a ski shuttle, and ski storage. Treat yourself to a body scrub, a facial, or a deep-tissue massage at Moment Spa, the onsite spa. Be sure to enjoy a meal at any of the 3 onsite restaurants, which feature French cuisine and ocean views. In-room WiFi (surcharge) is available to all guests, along with a hair salon and dry cleaning/laundry services.
You'll also find perks like:
  • An indoor pool and a children's pool
  • Limo/town car service, buffet breakfast (surcharge), and valet parking (surcharge)
  • An electric car charging station, express check-out, and a 24-hour front desk
  • Massage treatment rooms, meeting rooms, and ATM/banking services
  • Guest reviews give top marks for the breakfast
Room features
All 611 rooms have comforts such as premium bedding and air conditioning, in addition to thoughtful touches like safes and WiFi. Guest reviews highly rate the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Designer toiletries and hair dryers
  • LCD TVs with cable channels
  • Recycling, childcare services, and electric kettles

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Historic Hotels of the World.

Languages

English, French, German, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 13.95 per night); wired internet (surcharge)
  • Available in some public areas: WiFi (CAD 15 per night)

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Ski shuttle (surcharge)
  • Limo/town car service
  • Covered valet parking on site (CAD 45 per day; includes in/out privileges)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM–10:30 AM for a fee: CAD 38 for adults and CAD 19 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • 1608 Wine and Cheese Bar
  • Bistro Le Sam
  • Place Dufferin
  • The Champlain

Things to do

  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Ski storage
  • Ski-in/ski-out access
  • Spa tub
  • Steam room

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 40,000 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom available in select rooms
  • Elevator
  • In-room accessibility
  • Roll-in shower available in select rooms
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels

Entertainment

  • LCD TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Similar properties

Policies

Check-in

Check-in from 4 PM - 3:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 35.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: CAD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CAD 38.00 for adults and CAD 19.00 for children
  • Fee for in-room wireless Internet: CAD 13.95 per night (rates may vary)
  • Fee for in-room wired Internet: CAD 13.95 per night (rates may vary)
  • Fee for wireless Internet in public areas: CAD 15 per night (rates may vary)
  • Covered valet parking fee: CAD 45 per day (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 14 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Chateau Fairmont
Chateau Frontenac
Chateau Frontenac Fairmont
Fairmont Chateau Frontenac
Fairmont Chateau Frontenac Hotel
Fairmont Chateau Frontenac Hotel Quebec
Fairmont Chateau Frontenac Quebec
Fairmont Frontenac
Frontenac Chateau
Frontenac Fairmont
Fairmont Hotel Quebec City
Fairmont Le Chateau Frontenac Hotel Quebec City
Fairmont Le Chateau Frontenac Quebec/Quebec City
Fairmont Quebec City
Quebec City Fairmont
Fairmont Le Chateau Frontenac Hotel
Fairmont Le Chateau Frontenac Québec City
Fairmont Le Chateau Frontenac Hotel Québec City

Frequently asked questions

Does Fairmont Le Chateau Frontenac have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Fairmont Le Chateau Frontenac?

As of Jun 1, 2023, prices found for a 1-night stay for 2 adults at Fairmont Le Chateau Frontenac on Jun 8, 2023 start from CA $540.55, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Le Chateau Frontenac pet-friendly?

Yes, pets are allowed at this property. There's a fee of CAD 60 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Fairmont Le Chateau Frontenac?

Valet parking is available for CAD 45 per day. Limited spots are available.

What time is check-in at Fairmont Le Chateau Frontenac?

Check-in is from 4 PM - 3:30 AM.

What time is check-out at Fairmont Le Chateau Frontenac?

Check-out is at noon.

Where is Fairmont Le Chateau Frontenac located?

Located in the city center, this Old Quebec hotel offers ski-in/ski-out access and is within a 15-minute walk of Quebec City Town Hall, Quebec Cruise Terminal, and Quebec City Convention Center. Quebec National Museum of Fine Arts and Vidéotron Centre are also within 3 mi (5 km). Quebec Palace Station is 13 minutes by foot.

Fairmont Le Chateau Frontenac Reviews

Fairmont Le Chateau Frontenac Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1026 out of 1412 reviews" "
" "10 - Excellent 73%
Rating 8 - Good. 259 out of 1412 reviews" "
" "8 - Good 18%
Rating 6 - Okay. 76 out of 1412 reviews" "
" "6 - Okay 5%
Rating 4 - Poor. 36 out of 1412 reviews" "
" "4 - Poor 3%
Rating 2 - Terrible. 15 out of 1412 reviews" "
" "2 - Terrible 1%

9.5/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.3/10

Property conditions & facilities

9.1/10

Eco-friendliness

Reviews

10/10 Excellent

Judit

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is helpful and great. The hotel is wonderful!.
Stayed 4 nights in May 2023

10/10 Excellent

tara

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel, lovely quiet room, great staff. Had a wonderful stay.
Stayed 3 nights in May 2023

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2023

6/10 Okay

Tamana

Travelled with family and small children
Disliked: Staff & service
Not worth it.
Stayed 1 night in May 2023

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room in a landmark hotel
Stayed 2 nights in May 2023

10/10 Excellent

Raquel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic stay. Definitely worth the splurge.
Stayed 1 night in May 2023

10/10 Excellent

andrew, Elmhurst

Beautiful
Stayed 3 nights in May 2023

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities