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Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

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Front of property
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
3 outdoor pools, open 9:00 AM to 9:00 PM, pool umbrellas, sun loungers

Overview of Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

3.5 star property

3.5/5 Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Restaurant
Map
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734

Explore the area

  • Popular LocationPlaya Bucerias4 min drive
  • Popular LocationLos Arroyos Verdes7 min drive
  • Popular LocationEl Tigre Golf at Paradise Village7 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)33 min drive

Room options

About this area

La Cruz de Huanacaxtle

Located in La Cruz de Huanacaxtle, Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive is in the mountains and near the beach. Shoppers can check out San Pancho Nayarit Market, while everyone can enjoy the natural beauty of Playa Bucerias and Nuevo Vallarta Beach. Los Arroyos Verdes and Splash Water Park Vallarta are also worth visiting. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with rock climbing and skydiving. Guests appreciate the property's location for the nightlife.

What's nearby

  • Playa Bucerias - 4 min drive
  • Los Arroyos Verdes - 7 min drive
  • El Tigre Golf at Paradise Village - 7 min drive
  • Flamingos Golf Club - 8 min drive
  • Destiladeras Beach - 16 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 32 min drive

Restaurants

  • The Little Hot Grill - 3 min drive
  • Falconi - 4 min drive
  • Tacos on the Street - 4 min drive
  • Tacos Junior - 5 min drive
  • Mezzogiorno - 5 min drive

About this property

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

3.5-star all-inclusive property by the sea, rejuvenated in 2022
Consider a stay at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive and take advantage of 2 poolside bars, a beach bar, and a rooftop terrace. This property is a great place to bask in the sun with beachfront dining, beach massages, and sun loungers. For some rest and relaxation, visit the 4 hot tubs. Be sure to enjoy a meal at any of the 4 onsite restaurants, which feature international cuisine and ocean views. Enjoy the gym, as well as activities like beach volleyball. Stay connected with free in-room WiFi, and guests can find other amenities such as shopping on site and a garden.
You'll also find perks like:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Express check-out, concierge services, and multilingual staff
  • Tour/ticket assistance, a 24-hour front desk, and luggage storage
  • Guest reviews give good marks for the bar, helpful staff, and surrounding nightlife
Room features
All 154 rooms include comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • 3 bathrooms with rainfall showers and free toiletries
  • 32-inch flat-screen TVs with cable channels
  • Wardrobes/closets, childcare services, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 1-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 1-device limit

Parking and transportation

  • Free secured, uncovered self parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Free beach shuttle

Food and drink

  • 4 restaurants
  • 2 poolside bars, 4 bars/lounges and 1 beach bar

Restaurants on site

  • Restaurant Rodizzio
  • Huanacaxtle
  • Restaurant Raixes
  • Beach Club Eva Mandarina

Things to do

  • 3 outdoor pools
  • 4 spa tubs
  • Beach volleyball
  • Children's pool
  • Fitness center
  • Private picnics
  • Shopping

Family friendly

  • 3 outdoor pools
  • Children's pool
  • In-room child care (surcharge)
  • Pool toys
  • Snack bar/deli

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Outdoor entertainment area
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - on the beach

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Renovated entire property - March 2022
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • 3 bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Free bottled water

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Free in-room WiFi has a 1-device limit; WiFi in public areas is also free and has a 1-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Grand Matlali Hills Spa
Grand Matlali Hills Spa All Inclusive
Grand Matlali Hills Resort Spa Natural Experiences
Grand Matlali Hills Resort Spa Natural Experiences All Inclusive

Frequently asked questions

Does Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 9:00 AM–9:00 PM.

How much does it cost to stay at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive?

As of Dec 5, 2022, prices found for a 1-night stay for 2 adults at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive on Dec 15, 2022 start from CA $546.91, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive?

Self parking is free at this property.

What time is check-in at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive?

Check-in is from 3:00 PM - anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Are there all-inclusive benefits at Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive?

Yes, the property is all-inclusive.

Where is Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive located?

Offering direct access to the beach, this La Cruz de Huanacaxtle property is 1.7 mi (2.7 km) from Playa Bucerias and within 12 mi (20 km) of Nuevo Vallarta Beach and Punta De Mita Beach. Nayar Vidanta Golf and Sayulita Beach are also within 12 mi (20 km).

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 95 out of 356 reviews" "
" "5 - Excellent 27%
Rating 4 - Good. 106 out of 356 reviews" "
" "4 - Good 30%
Rating 3 - Okay. 69 out of 356 reviews" "
" "3 - Okay 19%
Rating 2 - Poor. 46 out of 356 reviews" "
" "2 - Poor 13%
Rating 1 - Terrible. 40 out of 356 reviews" "
" "1 - Terrible 11%

4.0/5

Cleanliness

3.7/5

Staff & service

3.1/5

Amenities

3.7/5

Property conditions & facilities

3.8/5

Eco-friendliness

3/5 Okay

Corey
Travelled with family
Liked: Cleanliness, staff & service
The staff and the views from the resort were great to us. I did not like the fact that we had lizards hanging out by the pool area

4/5 Good

Sergio Tello
Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice Friendly staff
Stayed 2 nights in Nov 2022

1/5 Terrible

Moshe Shay
Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was a shocking experience the staff don’t talk English the rooms are messed up there is construction going all around no room service after 10 pm no restaurants after 10 pm everything looks dirty and broken food is disgusting
Stayed 4 nights in Jul 2022

1/5 Terrible

Rommel Corrales
Travelled with family
Disliked: Property conditions & facilities
Location far away from the beach, food very poor, have next to my room a people drink late night and make a lot of noise. Called security to control it and no body show up, they did it for two consecutive nights, terrible experience. Bar without TV, pool with lot of people smoking. We never came back there.
Stayed 5 nights in Aug 2022

4/5 Good

Verified traveller
Liked: Staff & service, property conditions & facilities, room comfort
The workers made this trip worth while!
The people are amazing, and the property is beautiful! A little too far from the shopping and night life of the city.
Stayed 4 nights in Jul 2022

5/5 Excellent

Gerry
Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This a very beautiful resort, and the staff is extremely warm and friendly. The only down side is not having a beach on their property
Stayed 7 nights in Jun 2022

4/5 Good

Jeremy
Travelled with family
Liked: Cleanliness
We liked some of the staff. Nestor, Jaime, Ivan, Karem, Omar and All the staff at Delta. The language barrier at the front desk check in was not good for us. They overcharged us in our exchange rate and the medical. I have to own some of that for not pushing back on it though. All in all a nice peaceful hotel that isn’t at the resort level when we stayed. The room was great but in need of some maintenance.
Stayed 7 nights in May 2022

5/5 Excellent

Rachael Elizabeth
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED my room! It was a huge two bedroom with a pool on the balcony. The food was great, although due to occupancy only certain restaurants were open while we stayed. The property was beautiful, I felt very safe and I really would love to go back!
Stayed 4 nights in May 2022

3/5 Okay

Angel
Travelled with family, Travelled with partner
Liked: Property conditions & facilities
Stayed in a beautiful all inclusive villa that did not offer room service or alcohol in the room. Kitchen was dirty. 1 fork and no paper towels. The staff at check in were not friendly or helpful. Not what I’m use to while on vacation, it was almost an inconvenience to ask them for assistance. The food was ok, and only one restaurant was open and available for dinner. The bar closest to our villa was closed. The walk to the open bar was a little far. Maybe golf carts for villas might be nice.