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Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

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Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Outdoor pool, open 8:00 AM to 9:00 AM, free cabanas, pool umbrellas

Overview of Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

4.5 out of 5

3.5/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • All-inclusive
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Carretera Punta Mita km 0.2, La Cruz de Huanacaxtle, NAY, 63734

Explore the area

  • Popular LocationPlaya Bucerias4 min drive
  • Popular LocationLa Cruz Square4 min drive
  • Popular LocationMarina Riviera Nayarit at La Cruz4 min drive
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)19 min drive

Choose dates to view prices

About this area

La Cruz de Huanacaxtle

Located in La Cruz de Huanacaxtle, Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive is in the mountains and near the beach. The area's natural beauty can be seen at Playa Bucerias and Nuevo Vallarta Beach. Splash Water Park Vallarta and Rancho Mi Chaparrita are also worth visiting. Discover the area's water adventures with scuba diving and water skiing nearby, or enjoy the great outdoors with ziplining and rock climbing. Guests appreciate the property's location for the nightlife.

What's nearby

  • Playa Bucerias - 4 min drive
  • La Cruz Square - 4 min drive
  • Marina Riviera Nayarit at La Cruz - 4 min drive
  • Flamingos Golf Club - 8 min drive
  • Destiladeras Beach - 11 min drive

Restaurants

  • Restaruant Rodizzio — 1 min walk
  • Restaurant Raixes — 1 min walk
  • The Little Hot Grill — 3 min drive
  • Falconi — 4 min drive
  • Tacos on the Street — 4 min drive

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 19 min drive

About this property

Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive

4.5-star property near the beach
Guests of this beach property will appreciate convenient onsite amenities such as a spa tub and a fitness center. All 90 rooms provide conveniences like 2 bathrooms and coffee makers, plus free WiFi and flat-screen TVs with cable channels. Other amenities available to guests include minibars, rainfall showerheads, and down comforters.
Grand Matlali Hills Resort & Spa Natural Experiences - All Inclusive offers 90 air-conditioned accommodations with minibars and safes. Beds feature down comforters. 32-inch flat-screen televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals and snacks included

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global) and Safe Travels (WTTC - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi
  • WiFi speed: 25+ Mbps

Parking and transportation

  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Free beach shuttle

Food and drink

  • 1 restaurant
  • 1 beach bar, 1 poolside bar and 1 bar/lounge

Things to do

  • Children's pool
  • Fitness center
  • Outdoor pool
  • Spa services
  • Spa tub

Family friendly

  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Meeting room

Outdoors

  • BBQ grill(s)
  • Beach loungers
  • Beach umbrellas
  • Free pool cabanas
  • Garden
  • Picnic area
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Beach towels
  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Down comforter

Bathroom

  • 2 bathrooms
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 9:00 AM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Grand Matlali Hills Spa
Grand Matlali Hills Spa All Inclusive
Grand Matlali Hills Resort Spa Natural Experiences
Grand Matlali Hills Resort Spa Natural Experiences All Inclusive

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 77 out of 284 reviews
5 - Excellent 27%
Rating 4 - Good. 90 out of 284 reviews
4 - Good 32%
Rating 3 - Okay. 52 out of 284 reviews
3 - Okay 18%
Rating 2 - Poor. 38 out of 284 reviews
2 - Poor 13%
Rating 1 - Terrible. 27 out of 284 reviews
1 - Terrible 10%

4.0/5

Cleanliness

3.8/5

Staff & service

3.0/5

Amenities

3.8/5

Property conditions & facilities

2/5 Poor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, delicious food and drink but both my husband and I have bad legs and sometimes the ride to get from our room to food didn’t come so we would walk and it was not an easy walk due to all the hills. So if you like hiking this is a perfect place but having physical limitations made that part of the trip a bummer. Very pretty scenery also.
Stayed 3 nights in Nov 2021

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Isn’t at the beach
Stayed 4 nights in Aug 2021

3/5 Okay

Stayed 10 nights in Aug 2021

1/5 Terrible

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unsafe some people came over and knocked on the door on the middle of the night on our first night.., we didn’t open the door, but I asked her what you want? She said here mis “amigos “ want to invite you girls to hang out … We got terrified because we didn’t share our room number to anybody don’t even talked to any body it was very strange that they knew there was girls in that room and how did they knew?? Oh btw the phone was out of service. Very strenge . We left the next day .
Stayed 6 nights in Jul 2021

3/5 Okay

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The room was nice and spacious. There was no entertainment. The food was horrible. Water in the shower was cold.
Stayed 6 nights in May 2021