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Casa Isabel

Photo gallery for Casa Isabel

Primary image
Beach nearby, white sand
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Casa Isabel

Casa Isabel

3.5-star property

3.8/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
483 Del Bosque, Puerto Vallarta, JAL, 48380

Explore the area

  • Popular LocationCuale Island10 min walk
  • Popular LocationPlaya de los Muertos10 min walk
  • Popular LocationLos Muertos Pier11 min walk
  • AirportPuerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.)32 min drive

Room options

About this area

Puerto Vallarta

Casa Isabel is located in Romantic Zone, a neighborhood in Puerto Vallarta, and is in the entertainment district and near the beach. Malecon and El Faro Lighthouse are local landmarks, and the area's natural beauty can be seen at Olas Altas Beach and Playa de los Muertos. Los Arcos and Vallarta Zoo are also worth visiting. Spend some time exploring the area's activities, including whale-watching.

What's nearby

  • Manuel Lepe House Museum - 5 min walk
  • Olas Altas Street - 7 min walk
  • Cuale Island - 10 min walk
  • Playa de los Muertos - 10 min walk
  • Los Muertos Pier - 11 min walk

Getting around

  • Licenciado Gustavo Diaz Ordaz Intl. Airport (PVR) - 33 min drive


  • The Pancake House - 5 min walk
  • Bistro Balsamar - 6 min walk
  • Tre Piatti - 6 min walk
  • Añejo Limon - 7 min walk
  • El Mole de Jovita - 7 min walk

About this property

Casa Isabel

3.5-star hotel in the heart of Romantic Zone
Close to Malecon, Casa Isabel provides a terrace, a garden, and a fireplace in the lobby. For some rest and relaxation, visit the 2 hot tubs. Free in-room WiFi is available to all guests, along with an outdoor entertainment area and a bar.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Wedding services, smoke-free premises, and a computer station
  • Barbecue grills, a front desk safe, and outdoor furniture
Room features
All guestrooms at Casa Isabel include comforts such as air conditioning, as well as amenities like free WiFi and safes.
Other conveniences in all rooms include:
  • Showers and hair dryers
  • 32-inch LED TVs with Netflix, streaming services, and satellite channels
  • Balconies or patios, kitchenettes, and mini fridges


English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free uncovered self parking on site

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 2 spa tubs
  • Outdoor pool


  • ATM/banking services
  • Front-desk safe
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Computer station


  • BBQ grill(s)
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Terrace


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only


  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning
  • Bed sheets
  • Ceiling fan


  • Hair dryer
  • Shower
  • Towels


  • 32-inch LED TV
  • Netflix
  • Satellite channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Kitchenette
  • Mini-fridge
  • Stovetop

Outdoor space

  • Balcony or patio


  • Access via exterior corridors
  • Electrical adapters/chargers
  • Free local calls
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe

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Check-in from 2:00 PM - 10:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21


Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 9:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk


No pets or service animals allowed

Children and extra beds

Children younger than 21 are not allowed at this adults-only property; all guests 21 and older are welcome

Property payment types

Important information


You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Guests under 21 years old are not permitted at this adults-only property
No pets and no service animals are allowed at this property

Property is also known as

Casa Isabel Hotel
Casa Isabel Puerto Vallarta
Casa Isabel Hotel Puerto Vallarta

Frequently asked questions

Does Casa Isabel have a pool?

Yes, this property has an outdoor pool.

Is Casa Isabel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Isabel?

Self parking is free at this property.

What time is check-in at Casa Isabel?

Check-in is from 2:00 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Casa Isabel?

Check-out is at 11:00 AM.

Where is Casa Isabel located?

Located in Romantic Zone, this hotel is within 1 mi (2 km) of Manuel Lepe House Museum and Malecon. Act ll Entertainment Stages and Galeria Olinala are also within 10 minutes.

Can I cancel my reservation for free at Casa Isabel and receive a full refund?

Yes, Casa Isabel offers free cancellation on select room rates, because flexibility matters! Please refer to Casa Isabel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings



Rating 5 - Excellent. 4 out of 6 reviews
5 - Excellent 67%
Rating 4 - Good. 0 out of 6 reviews
4 - Good 0%
Rating 3 - Okay. 0 out of 6 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 6 reviews
2 - Poor 17%
Rating 1 - Terrible. 1 out of 6 reviews
1 - Terrible 17%




Staff & service




Property conditions & facilities



1/5 Terrible

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Book Elsewhere!
Terrible experience. Had a large 2 bedroom suite next to the pool. Room had ants and bugs. Lamps broken. Patio doors would not shut completely. Air conditioning only in the bedrooms. Desperately needs to be upgraded. Pool had no bartender or service the whole time. No service at the front desk, office was mainly closed. Hotel restaurant closed all day Sunday. Paid $1,600. Wasn't worth it at all. Don’t waste your money.
Stayed 4 nights in Feb 2022

2/5 Poor

Verified traveller
Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The property is situated on a hilltop and it is nicely decorated. Steep climb if you go into town on foot. Okay if you have a car. Street parking available. Sleeping capacity was misrepresented. Make sure you check ahead of time. The wifi signal was not available in bedrooms, just living room. A/C was only available in bedrooms. The entire power went out on our last day. Lots of music noise from neighboring resorts. Nice pools, tiles were coming off. Poor lighting by the pool area at night. This could be a great resort if it were well attended.
Stayed 3 nights in May 2021

5/5 Excellent

Verified traveller
Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view and friendly helpful staff. I would stay here again.
Stayed 7 nights in Jan 2020

5/5 Excellent

MJ, Kalispell
Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We felt quite safe. It was a tiny fun adventure discovering new areas on site.
Stayed 2 nights in Jan 2020

5/5 Excellent

Verified traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 10 nights in Dec 2019

5/5 Excellent

Pierre, Québec, QC
Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bien entretenu, vue remarvable sur la baie, belle décoration et un excellent restaurant.
Stayed 1 night in Dec 2019