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Overview of Shadow Mountain Resort

Photo gallery

Featured Image
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Terrace/Patio

Shadow Mountain Resort

3.5 out of 5

4.2/5 Very good

Guests rated this property 4.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationEl Paseo Shopping District5 min walk
    Popular LocationThe Gardens on El Paseo8 min walk
    Popular LocationAdagio Galleries13 min walk
    AirportPalm Springs, CA (PSP-Palm Springs Intl.)29 min drive

Choose dates to view prices

  • Studio Suite, 1 King Bed, Sofabed, Kitchenette

    4.4/5 guest room rating

    Room amenities

    • 600 sq ft
    • Sleeps 2
    • 1 King Bed OR 2 Twin Beds
    More details
  • Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

    4.6/5 guest room rating

    Room amenities

    • 1100 sq ft
    • Sleeps 5
    • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed
    More details
  • Condo, 1 Bedroom, 1 King with Sofabed, Kitchen

    5/5 guest room rating

    Room amenities

    • 900 sq ft
    • Sleeps 3
    • 1 King Bed
    More details

About this area

Palm Desert

Located in Palm Desert, Shadow Mountain Resort is next to a golf course. Desert Willow Golf Resort and Empire Polo Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore San Jacinto Mountains. Check out an event or a game at Indian Wells Tennis Garden, and consider making time for Living Desert Zoo and Gardens, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing.
Popular Location

What's nearby

  • El Paseo Shopping District - 5 min walk
  • The Gardens on El Paseo - 8 min walk
  • Adagio Galleries - 13 min walk
  • Palma Village Park - 15 min walk
  • Palms to Pines Plaza West Shopping Center - 3 min drive

Getting around

  • Palm Springs Station - 25 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive

Restaurants

  • Top of the Courts — 1 min walk
  • Mamma Gina's Restaurant — 6 min walk
  • Piero's PizzaVino — 7 min walk
  • Cafe Des Beaux-Arts — 7 min walk
  • Wilma & Frieda's Cafe — 7 min walk
View in a map

About this property

Shadow Mountain Resort

3.5-star spa resort, walk to San Jacinto Mountains
Along with a full-service spa, this resort has a restaurant and an outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite. All 125 rooms feature kitchens with refrigerators and microwaves, plus balconies or patios and flat-screen TVs with cable channels. DVD players, coffee makers, and free newspapers are among the other amenities available to guests.
Shadow Mountain Resort offers 125 air-conditioned accommodations with DVD players and complimentary newspapers. Rooms open to balconies or patios. Accommodations at this 3.5-star resort have kitchens with refrigerators, microwaves, and coffee/tea makers.

40-inch flat-screen televisions come with premium cable channels and pay movies. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

5 spa tubs are on site along with an outdoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include sports massages and massages.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • 1 restaurant and 1 coffee shop/café
  • 1 bar

Things to do

  • 18 holes of golf
  • 5 spa tubs
  • Fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Tennis

Family friendly

  • Babysitting/childcare
  • Dry cleaning service
  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tennis lessons
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas

Spa

  • Massage - sports
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Policies

Check-in

Check-in from 3:00 PM - 11:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 4:00 PM
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property does not provide housekeeping. Additional housekeeping is provided for a fee.
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability, amount varies)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8 AM to 10 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

Can I cancel my reservation for free at Shadow Mountain Resort and receive a full refund?
Yes, Shadow Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Shadow Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.
Does Shadow Mountain Resort have a pool?
Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.
Is Shadow Mountain Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at Shadow Mountain Resort?
Self parking is free at this property.
What time is check-in at Shadow Mountain Resort?
Check-in is from 3:00 PM - 11:00 PM. After-hours check-in is not available.
What time is check-out at Shadow Mountain Resort?
Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).
Where is Shadow Mountain Resort located?
Situated in Palm Desert, this spa resort is within 2 mi (3 km) of El Paseo Shopping District, Living Desert Zoo and Gardens, and McCallum Theatre. Indian Wells Tennis Garden and Freedom Park are also within 9 mi (15 km).
4.2
Very good
Rating 5 - Excellent. 300 out of 588 reviews
5 - Excellent 51%
Rating 4 - Good. 181 out of 588 reviews
4 - Good 31%
Rating 3 - Okay. 59 out of 588 reviews
3 - Okay 10%
Rating 2 - Poor. 32 out of 588 reviews
2 - Poor 5%
Rating 1 - Terrible. 16 out of 588 reviews
1 - Terrible 3%

4.3/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, clean unit and super friendly staff!
Stayed 4 nights in Feb 2021

1/5 Terrible

Travelled with family and small children
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
My room smelled like smoke. We asked if we could have another room and my request was denied. Looking for a refund.
Stayed 2 nights in Nov 2020

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

3/5 Okay

Happy face iconLiked: Cleanliness, staff & service
Our room had a horrible view in such a beautiful setting! The side of a tennis court is what we had to look at. The rooms decor was not as pictured on the web site. We also could not swim in the pool as it was not heated! There were approximately 15 people at the pool, but only a small child and his father could stand the water. Very dissapointing trip. I definately would not re-book this so called Resort!
Stayed 3 nights in Oct 2020

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2020

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