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Shadow Mountain Resort

Photo gallery for Shadow Mountain Resort

Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
Outdoor pool, open 8 AM to 10 PM, pool umbrellas, sun loungers
 Villa, 2 Bedrooms, 2 Kings, Fireplace, Kitchen  | Terrace/patio

Overview of Shadow Mountain Resort

Shadow Mountain Resort

3.5-star property

8.4/10 Very good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Kitchen
Map
45750 San Luis Rey Ave, Palm Desert, CA, 92260

Explore the area

  • Popular LocationEl Paseo Shopping District5 min walk
  • Popular LocationPalma Village Park14 min walk
  • Popular LocationPalms to Pines Plaza West Shopping Center3 min drive
  • AirportPalm Springs, CA (PSP-Palm Springs Intl.)30 min drive

Room options

About this area

Palm Desert

Located in Palm Desert, Shadow Mountain Resort is next to a golf course. Indian Wells Golf Course and Empire Polo Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Living Desert Zoo and Gardens and Palm Desert Aquatic Center. Looking to enjoy an event or a game while in town? See what's going on at Indian Wells Tennis Garden. Spend some time exploring the area's activities, including golfing.

What's nearby

  • El Paseo Shopping District - 5 min walk
  • Palma Village Park - 14 min walk
  • Palms to Pines Plaza West Shopping Center - 3 min drive
  • Desert Holocaust Memorial - 3 min drive
  • McCallum Theatre - 3 min drive

Getting around

  • Palm Springs Station - 25 min drive
  • Los Angeles - Ontario Intl. Airport (ONT) - 89 min drive

Restaurants

  • Cafe Des Beaux-Arts - 7 min walk
  • Wilma & Frieda's Cafe - 7 min walk
  • Sullivan's Steak House - 8 min walk
  • Pacifica Seafood Restaurant - 9 min walk
  • Keedy's Fountain Grill - 9 min walk

About this property

Shadow Mountain Resort

3.5-star resort adjacent to a golf course
Located close to El Paseo Shopping District and McCallum Theatre, Shadow Mountain Resort provides 18 holes of golf, a terrace, and a coffee shop/cafe. For some rest and relaxation, visit the 5 hot tubs. The onsite bistro, Delish Bistro + Bar, features pool views and brunch. Stay connected with free WiFi in public areas, and guests can find other amenities such as a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), tennis courts, and express check-out
  • Meeting rooms, free newspapers, and a front desk safe
  • Guest reviews give top marks for the first-rate property condition
Room features
All 125 rooms have comforts such as air conditioning, in addition to amenities like free newspapers.
Other conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 40-inch flat-screen TVs with premium channels and DVD players
  • Balconies or patios, kitchens, and refrigerators

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Dial-up Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Cooked-to-order breakfast available for a fee daily: USD 12-20 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • Delish Bistro + Bar

Things to do

  • 18 holes of golf
  • 5 spa tubs
  • Fitness center
  • Outdoor pool
  • Tennis

Family friendly

  • DVD player
  • Kitchen
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • Concierge services
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Tennis lessons

Business services

  • Business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Upper floors accessible by stairs only

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • Cable channels
  • DVD player
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Kitchen
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony or patio

More

  • Free local calls
  • Free long-distance calls
  • Free newspapers
  • Iron/ironing board
  • Laundry detergent
  • Phone
  • Window screens

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - 9:00 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from June 2 to September 30:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.00 per night
Cribs (infant beds) are available for USD 10.00 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Breakfast fee: between USD 12 and USD 20 per person (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: USD 10.00 per day
  • Rollaway bed fee: USD 15.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Pool access available from 8 AM to 10 PM

Property is also known as

Mountain Shadow Resort
Shadow Mountain Palm Desert
Shadow Mountain Resort
Shadow Mountain Resort Palm Desert
Shadow Resort
Shadow Mountain Hotel
Shadow Mountain Resort And Club Hotel Palm Desert
Shadow Mountain
Shadow Mountain Resort Resort
Shadow Mountain Resort Palm Desert
Shadow Mountain Resort Resort Palm Desert

Frequently asked questions

Does Shadow Mountain Resort have a pool?

Yes, this property has an outdoor pool. Pool access is from 8 AM–10 PM.

Is Shadow Mountain Resort pet-friendly?

No, pets are not allowed at this property.

How much is parking at Shadow Mountain Resort?

Self parking is free at this property.

What time is check-in at Shadow Mountain Resort?

Check-in is from 3:00 PM - 9:00 PM. After-hours check-in is not available.

What time is check-out at Shadow Mountain Resort?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Shadow Mountain Resort located?

Situated in Palm Desert, this golf resort is within 2 mi (3 km) of El Paseo Shopping District, Living Desert Zoo and Gardens, and McCallum Theatre. Palm Desert Aquatic Center and Indian Wells Golf Course are also within 6 mi (10 km).

Can I cancel my reservation for free at Shadow Mountain Resort and receive a full refund?

Yes, Shadow Mountain Resort offers free cancellation on select room rates, because flexibility matters! Please refer to Shadow Mountain Resort cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very good

Rating 10 - Excellent. 361 out of 709 reviews" "
" "10 - Excellent 51%
Rating 8 - Good. 222 out of 709 reviews" "
" "8 - Good 31%
Rating 6 - Okay. 69 out of 709 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 36 out of 709 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 21 out of 709 reviews" "
" "2 - Terrible 3%

8.6/10

Cleanliness

8.7/10

Staff & service

7.8/10

Amenities

8.1/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Robert

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The wood/laminate floor in the room was filthy when we first entered the room. The room was very old and dated as was the furniture. The fixtures holding the towels, toilet paper, etc. were not securely attached to the wall. No housekeeping or fresh towels offered during a five night stay.

8/10 Good

kathie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pickleball
Stayed 3 nights in Nov 2022

6/10 Okay

doug

Travelled with family
Liked: Cleanliness, staff & service
Needs some refreshing.
Stayed 3 nights in Nov 2022

10/10 Excellent

mikw

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff at Shadow Mountain was great to deal with. Sherry and the Tennis Shop was very accommodating and helped us with our tournament
Stayed 2 nights in Oct 2022

10/10 Excellent

Debra

Stayed 3 nights in Oct 2022

10/10 Excellent

Chante Gonzalez

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My fiancee and I loved our room. We had a studio. We really liked the apartment feel to it. Very cozy :) The breakfast and lunch items in the restaurant were delicious and the staff were very friendly and helpful. We loved our stay and would definitely stay again!
Stayed 2 nights in Oct 2022

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2022

10/10 Excellent

karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. We really enjoyed the space in our unit. The pools were beautiful. Thank you! Also great location
Stayed 2 nights in Sep 2022

10/10 Excellent

George

Stayed 2 nights in Sep 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice but room wasn't as expected...
Stayed 2 nights in Sep 2022