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"The staff always great. The location to Fenway and the subway was ideal. The view from our room could not have been better. Would definitely stay there again."

"The location was perfect. Super fun hotel. Would absolutely stay here again"

"Hotel was beautiful, clean, and staff was amazing! Very central location. Would definitely stay again on a return trip to Boston."

"Be notified: if come to Boston during spring or fall season, when the temperature fluctuates 10 Celsius degrees per day, this hotel may not be your first choice. They can only turn on AC or heat, one for the whole week. You might fell chill or freeze at night but no way to warm up. The bathtub reduces the height tremendously, not a good place to shower for people over 6”4’. The breakfast is packaged muffin, orange juice and coffee, at the small table at the entrance. Definitely not related to the comments in google map or any other apps as “top-rated breakfast”. Taking this hotel as a backup plan or if you cares for the budget. "

"The staff is always super friendly. The hotel is very clean. We love the convenience of this hotel being connected to the convention center but also the mall."

"We had a wonderful stay at Hilton Boston Back Bay. The location is excellent—very close to Newbury Street, Fenway Park, and the Prudential Center, which made it easy to explore the city. The customer service was truly top notch. A special thank-you to Kayan, who went above and beyond to make our stay memorable. It was my husband’s birthday, and we were pleasantly surprised with a beautiful room overlooking the river. The room was very clean and the bed was very comfortable, and everything about the stay felt welcoming and relaxing. Overall, it was a great experience, and we would definitely stay here again."

"My husband and I made a reservation the day before and paid as I arrived the Frunt deck as for a additional card, had a $50 dollar extra charged, I called for clarification Valerie was no able to ilústrate the charge!"

"My toilet seat was broken, and it scratched my behind when I asked for some type discount due to this issue, they said they will contact me and never did."

"Room was dirty. Staff were rude. Nancy - sarcastic receptionist "