- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the tub very nice after a cold walk on a winter night ! Close to everything but not close enough to be loud ! Great place to stay !
Book online or call:1-866-500-4938
Located in Niagara Falls, The Falls Hotel & Inn is in the city centre and near the boardwalk. Skylon Tower and Rainbow Bridge are notable landmarks, and the area's natural beauty can be seen at Niagara Falls State Park and Horseshoe Falls. Fallsview Indoor Waterpark and Niagara SkyWheel are not to be missed. Our guests appreciate the hotel's central and quiet location.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
If you want to get charged nearly $100 more than your agreed upon price then this place is fine. We chose to stay here as opposed to other hotels we regularly visit in Niagara Falls because it was significantly cheaper than our usual places... until they added all their extra fees. For what we ended up paying, we could have stayed at a much nicer hotel. Staff and management didn’t care to adjust the price, probably since it was the long weekend and they knew we didn’t have anywhere else we could stay as most hotels were completely booked. Besides that, Carpets were dirty as if housekeeping didn’t care to vacuum them in between guests, one of our beds had a big pink stain on the sheets, the towels are old, tiny and very scratchy. They don’t provide complimentary shampoo and conditioner like most hotels, only one small bar of soap (For a family suite). The pull out couch CLEARLY had someone’s used sheets and blanket left on them. We called for more towels and ended up having to call again because they still didn’t show up with them after 3 hours. Wouldn’t recommend this hotel to anyone, only thing they have going for them is their location, but there are definitely better ones in that area!