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Overview of Best Western Colonel Butler Inn

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Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business Services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

    Popular LocationSt. Vincent De Paul Church2 min drive
    Popular LocationOutlet Collection at Niagara15 min drive
    Popular LocationFort Niagara State Park34 min drive
    AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)56 min drive
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  • Standard Room, 2 Double Beds, Non Smoking

    4.9/5 guest room rating

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite, 1 King Bed with Sofa bed, Non Smoking, Fireplace (with Sofabed)
  • Superior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

    5/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 Queen Bed and 1 Double Sofa Bed
    More detailsSuperior Suite, 1 Queen Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)
  • Superior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

    4.6/5 guest room rating

    Room amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuperior Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub (with Sofabed)

About this area

Niagara-on-the-Lake

Best Western Colonel Butler Inn is located in Niagara-on-the-Lake's Old Town Historic District neighborhood. Rainbow Bridge and Lundy's Lane are local landmarks, and some of the area's activities can be experienced at Jackson-Triggs Winery and Niagara-on-the-Lake Golf Club. Fallsview Indoor Waterpark and Niagara SkyWheel are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's quiet location.
Visit our Niagara-on-the-Lake travel guide
Popular Location

What's nearby

  • St. Vincent De Paul Church - 2 min drive
  • Outlet Collection at Niagara - 15 min drive
  • Butterfly Conservatory - 18 min drive
  • Devil's Hole State Park - 25 min drive
  • Fort Niagara State Park - 34 min drive

Getting around

  • Niagara Falls Station - 21 min drive
  • AirportBuffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • Butler's Bar — 1 min walk
  • Ginger Restaurant — 4 min walk
  • The Old Winery Restaurant — 10 min walk
  • Cannery Restaurant — 11 min walk
  • Treadwell Farm to Table Cuisine — 15 min walk

About this property

Best Western Colonel Butler Inn

3-star Niagara-on-the-Lake hotel in Old Town Historic District, near Shaw Festival Theatre
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and concierge services. All 26 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are TVs with cable channels.
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard sanitization guidelines of We Care Clean (Best Western)
Follows industry sanitization guidelines of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Onsite parking is wheelchair accessible

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French

Business services

  • 24-hour business center
  • 1 meeting room
  • Computer station
  • Conference space (969 square feet)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

This property is closed from March 17 2020 to December 10 2020 (dates subject to change).
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Can I cancel my reservation for free at Best Western Colonel Butler Inn and receive a full refund?
Yes, Best Western Colonel Butler Inn offers free cancellation on select room rates, because flexibility matters! Please refer to Best Western Colonel Butler Inn cancellation policy on our site for more details about any exclusions or requirements.
Is Best Western Colonel Butler Inn pet-friendly?
No, pets are not allowed at this property.
How much is parking at Best Western Colonel Butler Inn?
Self parking is free at this property.
What time is check-in at Best Western Colonel Butler Inn?
Check-in is from 3:00 PM - midnight.
What time is check-out at Best Western Colonel Butler Inn?
Check-out is at 11:00 AM.
Where is Best Western Colonel Butler Inn located?
Located in Old Town Historic District, this hotel is 0.3 mi (0.5 km) from Two Mile Creek Conservation Area and 1.3 mi (2 km) from Shaw Festival Theatre. Lake Ontario and Niagara River Gorge are also within 15 minutes.
4.4
Excellent
5 - Excellent
294
4 - Good
222
3 - Okay
49
2 - Poor
10
1 - Terrible
1

4.6/5

Cleanliness

4.7/5

Staff & service

4.3/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
Great price and location. Was clean and the staff was very helpful and friendly.
Stayed 2 nights in Mar 2020

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities
Close to so many shops and restaurants. Always enjoy complimentary breakfast too
Stayed 2 nights in Feb 2020

5/5 Excellent

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good proximity to various wineries. Was hoping for a larger bath tub in the room.
Stayed 1 night in Feb 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pitt Stop!
We were on a recruiting junket with my son. Stopped off on way down to Pittsburgh...will come back
Stayed 1 night in Feb 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020