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Best Western Colonel Butler Inn

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Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes
Premium bedding, pillowtop beds, in-room safe, blackout drapes

Overview of Best Western Colonel Butler Inn

Best Western Colonel Butler Inn

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
278 Mary Street, Niagara-on-the-Lake, ON, L0S1J0

Explore the area

  • Popular LocationNiagara River Gorge12 min walk
  • Popular LocationSt. Vincent De Paul Church2 min drive
  • Popular LocationFort Niagara State Park34 min drive
  • AirportBuffalo, NY (BUF-Buffalo Niagara Intl.)56 min drive

Choose dates to view prices

About this area

Niagara-on-the-Lake

Best Western Colonel Butler Inn is located in Old Town Historic District, a neighborhood in Niagara-on-the-Lake. Fort Mississauga and Royal George Theatre are local landmarks, and some of the area's activities can be experienced at Jackson-Triggs Winery and Niagara-on-the-Lake Golf Club. Simcoe Park and Meridian Centre are also worth visiting. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area. Guests love the hotel's quiet location.

What's nearby

  • Niagara River Gorge - 12 min walk
  • St. Vincent De Paul Church - 2 min drive
  • Outlet Collection at Niagara - 15 min drive
  • Butterfly Conservatory - 18 min drive
  • Fort Niagara State Park - 34 min drive

Getting around

  • St. Catharines Station - 20 min drive
  • Buffalo Niagara Intl. Airport (BUF) - 56 min drive

Restaurants

  • Butler's Bar — 1 min walk
  • Ginger Restaurant — 4 min walk
  • The Old Winery Restaurant — 10 min walk
  • Cannery Restaurant — 11 min walk
  • Treadwell Farm to Table Cuisine — 15 min walk

About this property

Best Western Colonel Butler Inn

3-star Niagara-on-the-Lake hotel in Old Town Historic District with free parking
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, a meeting room, and concierge services. All 26 rooms feature comforts like pillowtop beds and premium bedding, while conveniences include refrigerators and coffee makers. Free WiFi and room service are standard, as are TVs with cable channels.
Best Western Colonel Butler Inn offers 26 accommodations with safes and complimentary newspapers. Pillowtop beds feature premium bedding. Cable television is provided. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Niagara-on-the-Lake hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • Fitness center

Family friendly

  • Free cribs/infant beds
  • Refrigerator

Conveniences

  • Banquet hall
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Dutch
  • English
  • French

Business services

  • 24-hour business center
  • Computer station
  • Conference space (969 square feet)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 15 years old and younger stay free when using existing bedding
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CAD 50 per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 15 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 15 years old are not allowed in the fitness facility without adult supervision

Property is also known as

Best Western Colonel Butler
Best Western Colonel Butler Inn
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Niagara-on-the-Lake
Colonel Butler Inn
Best Western Colonel Butler Hotel Niagara-On-The-Lake
Best Western Niagara-On-The-Lake
Niagara-On-The-Lake Best Western
Colonel Butler Niagara On The
Best Western Colonel Butler Inn Hotel
Best Western Colonel Butler Inn Niagara-on-the-Lake
Best Western Colonel Butler Inn Hotel Niagara-on-the-Lake

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 299 out of 589 reviews
5 - Excellent 51%
Rating 4 - Good. 228 out of 589 reviews
4 - Good 39%
Rating 3 - Okay. 50 out of 589 reviews
3 - Okay 8%
Rating 2 - Poor. 11 out of 589 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 589 reviews
1 - Terrible 0%

4.6/5

Cleanliness

4.7/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Close to the main downtown area. Around the corner from the bike rentals! Great location. It’s a nice comfortable place. Not high end but comfortable.
Stayed 2 nights in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is clean and comfortable. The location is a bit far for my parents to walk 30 mins each way to Main Street where the shops and restaurants are located.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service
Free parking Good location. Easy and beautiful walk to downtown area.
Stayed 1 night in Aug 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for what we required.
Stayed 1 night in Aug 2021

3/5 Okay

Travelled with family
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
Great location for walking to the main street. Very uncomfortable beds. It was like sleeping on the floor.
Stayed 2 nights in Jul 2021