The hotel is new, and has gated parking which was a nice touch. Cleanliness is lacking, first room we went to has about 10 hairs left throughout the shower, the front desk associate was sympathetic and changed us to a different room, but upon arrival this was also has stray hairs left in the shower. We opted to just keep that room as it was evident the cleaning staff aren’t well supervised. During check-in, you could also unfortunately hear the cleaning/restaurant staff loudly complaining about covid/covid vaccinations side effects. With everything going on right now, it wasn’t a nice “welcome” to a hotel. Would recommend for a quick cheaper stop in Nanaimo, but not if you’re looking to relax for a few days.