Quality Inn Massena

2.5 star property
Hotel in Massena with free breakfast and fitness center

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Quality Inn Massena

Lobby
Exterior
Pillowtop beds, desk, iron/ironing board, cribs/infant beds
Free daily buffet breakfast
Lobby
Reviews
7.4

Good

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Breakfast included
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi
  • Restaurant
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Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Smoking

Pillowtop beds, desk, iron/ironing board, cribs/infant beds

Standard Room, 2 Queen Beds, Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
HDTV
Cribs/infant beds
Pillowtop bed
Hair dryer
Shower/tub combination
Microwave
  • Sleeps 2
  • 1 King Bed

Similar properties

Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Super 8 by Wyndham Massena NY
Parking included
Free WiFi
Air conditioning
Business services
7.8 out of 10, Good, (762)
The price is CA $122
CA $136 total
includes taxes & fees
May 20 - May 21
Super 8 by Wyndham Massena NY

Frequently asked questions

Is Quality Inn Massena pet-friendly?

Yes, Quality Inn Massena allows dogs (limit 1 total). There's a deposit of USD 50 per stay. Service animals are exempt from fees.

How much does it cost to stay at Quality Inn Massena?

As of May 16, 2024, prices found for a 1-night stay for 2 adults at Quality Inn Massena on May 19, 2024 start from CA $145.66, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Quality Inn Massena?

Self parking is free at this property.

What time is check-in at Quality Inn Massena?

Check-in begins at 3 PM.

What time is check-out at Quality Inn Massena?

Check-out is at noon.

Where is Quality Inn Massena located?

Located in the heart of Massena, this hotel is within 1 mi (2 km) of Massena Museum, Harte Haven Shopping Center, and Bowlmor Lanes. Raquette River and Grasse River are also within 1 mi (2 km).

Quality Inn Massena Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 73 out of 288 reviews" "
Rating 8 - Good. 113 out of 288 reviews" "
Rating 6 - Okay. 52 out of 288 reviews" "
Rating 4 - Poor. 31 out of 288 reviews" "
Rating 2 - Terrible. 19 out of 288 reviews" "

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Chaley

Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer, Bronx

Liked: Cleanliness, staff & service, property conditions & facilities
Not sure what everyone's complaining about. It does need updating, but it was very clean and comfortable with a nice staff. Perfect for what I needed. Area was quiet, seemed safe and the police station was right next to the parking lot. Win/win
Stayed 1 night in Apr 2024

8/10 Good

Janice, Skaneateles

Travelled with partner
Liked: Cleanliness, staff & service
Don't be put off by the two star rating, this hotel is clean and the staff was very helpful.
Stayed 1 night in Apr 2024

6/10 Okay

Erin

Travelled with family
Liked: Staff & service
Tim who prepares the breakfast and dining area is one of the sweetest souls, certainly the highlight. Food was fresh and prepared with care. Thank you Tim
Stayed 1 night in Feb 2024

10/10 Excellent

Emmanuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Nicole

Stayed 1 night in Jan 2024

10/10 Excellent

Sam

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff, the lobby and area very nicely decorated. the rooms we found a bit dated but very clean. Breakfast was nice.
Stayed 1 night in Dec 2023

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service
The people above our room sounded like a heard of elephants running around all night.
Stayed 4 nights in Nov 2023

6/10 Okay

Michelle

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

Eric

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
As I expected
Hotel was as I expected. Old hotel in a run down town. Staff was really friendly. Hotel still has an old smoke smell but I guess they still have smoking rooms? Decent breakfast spread.
Stayed 1 night in Sep 2023

General hotel information

Reasons to Book
Room Cleanliness & Property Cleanliness
Check-In Time
3:00 PM
Check-Out Time
12:00 PM
Star Rating
2.5