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"Had a great time, staff was super nice and helpful. Room was clean, I saw cleaners cleaning the common spaces often as well. Only thing is if you're taller than 5"5 you might not fit in the bed very well!"

"We only stayed for one night and didn't use the restaurant or get room service. However, the staff was very nice, the room was lovely and the bed was comfortable."

"Excellent location."

"Marvelous views from room"

"Great!"

"hip, clean, nice "

"Rooms are small but to be expected in NYC. Room was clean and beds were comfy. Staff sr the front desk was so friendly and helpful! Location is close to subway and we walked to Chinatown, Brooklyn bridge and 911 memorial. Really close to stone street historic district - many restaurants there. There is also a big grocery store I no pearl street that sells alcohol and has hot, fresh food. Would stay again. "

"This was a horrible experience. During check in I was asked if I would like service to clean the room like changing my sheets and towels either everyday Or every other day, I requested the “everyday” option. They literally came only on my last day before I left, and when they did they did not change my sheets because I had a little makeup on the sheets from the first night, the staff fully made up my bed using the exact same sheets. When I called to complain that no one had came to change the sheets I was told the cleaning team was leaving for the day, this place was very unfortunate and very misleading from online. The temperature is weird either HOT or freezing cold, there is no normal room temperature. The Tv guide states that HBO is free with our stay. No it was not, I called the front desk and they no longer are paying for that service, I mean I could go in and on. I will not be staying here again "

"Hotel was okay and small. Staff didn't send up more towels when needed."