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Overview of Hotel Indigo Lower East Side New York, an IHG Hotel

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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Hotel Indigo Lower East Side New York, an IHG Hotel

4.5 out of 5

4.2/5 Very good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Business services
  • Parking available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular Location5th Avenue17 min walk
    Popular LocationNew York Presbyterian Hospital14 min drive
    Popular LocationBronx Zoo30 min drive
    AirportNew York, NY (JFK-John F. Kennedy Intl.)36 min drive

Choose dates to view prices

About this area

New York

Located in New York, Hotel Indigo Lower East Side New York, an IHG Hotel is in the city center and near a metro station. National September 11 Memorial and Broadway are cultural highlights, and some of the area's activities can be experienced at American Dream and Cape Liberty Cruise Port. Consider St. James Theatre for a night out, and don't miss Madame Tussauds Wax Museum, a top local attraction. Guests love the hotel's convenience to public transportation: Delancey St. Station is 5 minutes by foot and 2 Av. Station is 6 minutes.
Popular Location

What's nearby

  • 5th Avenue - 17 min walk
  • Washington Square Park - 18 min walk
  • Brooklyn Bridge - 10 min drive
  • New York Presbyterian Hospital - 14 min drive
  • Bronx Zoo - 30 min drive

Getting around

  • Delancey St. Station - 5 min walk
  • New York 9th St. Station - 4 min drive
  • John F. Kennedy International Airport (JFK) - 36 min drive

About this property

Hotel Indigo Lower East Side New York, an IHG Hotel

Luxury New York hotel in Manhattan, near New York University
This smoke-free hotel features 2 restaurants, a bar/lounge, and a coffee shop/café. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business center, and self parking. All 294 individually decorated rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hotel Indigo Lower East Side New York, an IHG Hotel offers 294 accommodations with minibars and safes. Each accommodation is individually decorated. Beds feature Frette Italian sheets and premium bedding. 46-inch flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

This New York hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 60.00 per day)
  • Wheelchair-accessible parking available

Food and drink

  • 2 restaurants and 1 coffee shop/café
  • 1 bar
  • Coffee/tea in common area(s)

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Chinese
  • English
  • French
  • Italian
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (800 square feet)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower

Entertainment

  • 46-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Individually decorated
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay, plus a deposit of USD 25.00 per night
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 28.68 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 60.00 per day
  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 75 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side
Indigo Lower East Side New York
Indigo Lower East Side
Indigo Lower Side York, An Ihg
Hotel Indigo Lower East Side New York
Hotel Indigo Lower East Side New York, an IHG Hotel Hotel
Hotel Indigo Lower East Side New York, an IHG Hotel New York

Frequently asked questions

4.2
Very good
Rating 5 - Excellent. 511 out of 974 reviews
5 - Excellent 52%
Rating 4 - Good. 265 out of 974 reviews
4 - Good 27%
Rating 3 - Okay. 102 out of 974 reviews
3 - Okay 10%
Rating 2 - Poor. 53 out of 974 reviews
2 - Poor 5%
Rating 1 - Terrible. 43 out of 974 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

4.1/5

Amenities

4.3/5

Property conditions & facilities

4/5 Good

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place , fantastic service and location
Stayed 4 nights in May 2021

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I'm not sure what the special amenities were that we were paying for; it sounded like we could get $25 worth of water each day, but we'd have to order it to be delivered to the room, and there was something about Citibikes, but it wasn't clearly explained either. Even with the double windows closed, you could hear the thump of Mr. Purple music, which was a mild annoyance. Bed was comfy, water pressure in the shower was good. Decor was nice. Room was clean. Bathroom supplies were good. Staff was friendly. Towel hook by the shower was falling out of the wall.
Stayed 2 nights in May 2021

3/5 Okay

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
The lobby on the 14th floor is closed - big bummer - I was counting on it as it used to be a wonderful meet and greet work space.
Stayed 3 nights in Apr 2021

3/5 Okay

Stayed 2 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
The bed was super comfortable, the water pressure in the shower was amazing, the bathroom had a cute design and the staff was very friendly. I was very happy staying here
Stayed 1 night in Apr 2021