Title: EPIC Apartments Seel Street - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # EPIC Apartments Seel Street Apartment with kitchen, steps from Liverpool ONE ![2 bedrooms, premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/89e56163.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/bf14f039.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/7ddb7cb4.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Flat-screen TV](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/b90f8ca9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![2 bedrooms, premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/930d692c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Prices - Location - Amenities - Policies EPIC Apart Hotel - Seel Street sits in Liverpool's center, offering stylish accommodations within walking distance of Royal Albert Dock and the legendary Cavern Club. Guests stay connected with in-room WiFi while multilingual staff provide assistance throughout their stay. 8.4 Very good ## Popular amenities - Air conditioning - Housekeeping - Kitchen - Free WiFi ## Room options ### Check availability for these dates Tonight [Nov. 7 - Nov. 8](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-08&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 8 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 7 - Nov. 9](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 14 - Nov. 16](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=6790246&PinnedHotelID=6790246&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ![Full-size fridge, microwave, dishwasher, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/44af7981.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 11 - Two-bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 807 sq ft - 2 bedrooms - City view - Sleeps 8 - 3 King Beds and 1 Double Sofa Bed ![2 bedrooms, premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/1c6db7f7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 3 - Three-bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 3 bedrooms - City view - Sleeps 10 - 2 Twin Beds, 3 King Beds and 1 Double Sofa Bed ![2 bedrooms, premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/89e56163.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Penthouse Apartment ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 3 bedrooms - City view - Sleeps 8 - 4 King Beds ![2 bedrooms, premium bedding, memory foam beds, individually decorated](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/aff0d1d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 1 - Studio ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Premium bedding - Sleeps 2 - 1 King Bed ![Full-size fridge, microwave, dishwasher, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/3e4c4e59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 5 - Studio ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV Premium bedding - Sleeps 4 - 1 King Bed and 1 Double Sofa Bed ![Flat-screen TV](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/dfe89b65.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 9 - Two-bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 2 bedrooms - Sleeps 7 - 2 King Beds, 1 Twin Bed and 1 Double Sofa Bed ![Full-size fridge, microwave, dishwasher, cookware/dishes/utensils](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/3699ab6a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 8 - Two-bedrooms ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 2 bedrooms - City view - Sleeps 10 - 4 King Beds and 1 Double Sofa Bed ![Apartment 14 - One-bedroom](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/w3744h5614x0y2-01a3bdd8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Apartment 14 - One-bedroom ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 1 bedroom - Sleeps 5 - 1 King Bed, 1 Twin Bed and 1 Double Sofa Bed ![Pink Dreams Apartment](https://images.trvl-media.com/lodging/7000000/6800000/6790300/6790246/27d7c21c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Pink Dreams Apartment ### Highlights Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer Dishwasher Flat-screen TV 2 bedrooms - 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-EPIC-Apart-Hotel-Seel-Street.h6790246.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLiverpool-Hotels-EPIC-Apart-Hotel-Seel-Street.h6790246.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.40279%2C-2.98127&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GuIrmPfY608WX4drQL5fYTxORCA=) 25 - 27 Seel Street, Liverpool, England, L1 4AU #### What's nearby - Liverpool ONE - 2 min walk - 0.2 km - Cavern Club - 9 min walk - 0.8 km - Royal Albert Dock - 10 min walk - 0.9 km - The Beatles Story Museum - 12 min walk - 1.0 km - Liverpool Pier Head Ferry Terminal - 15 min walk - 1.3 km #### Getting around - Liverpool Central Station - 5 min walk - John Lennon Airport (LPL) - 31 min drive #### Restaurants - ‪Soho - ‬2 min walk - ‪The Lime Kiln (Wetherspoon) - ‬1 min walk - ‪Clockworks - ‬2 min walk - ‪The Jacaranda - ‬2 min walk - ‪Kazimier Garden - ‬1 min walk ## About this property ### EPIC Apartments Seel Street Apartment with kitchen, steps from Liverpool ONE Free WiFi in public areas and multilingual staff assistance are available at this smoke-free aparthotel. Each apartment has 2 bedrooms and offers free WiFi and a memory foam bed. Guests will find a kitchen with a refrigerator, a microwave, and a dishwasher. Housekeeping is available on request. EPIC Apartments Seel Street offers 14 air-conditioned accommodations with designer toiletries and hair dryers. These individually decorated and furnished accommodations include desks. Memory foam beds feature premium bedding. Accommodations at this 4-star aparthotel have kitchens with full-sized refrigerators/freezers, microwaves, cookware/dishes/utensils, and dishwashers. Bathrooms include bathtubs or showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with digital channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily. ## Similar properties ![Apartment, 2 Bedrooms | Living area](https://images.trvl-media.com/lodging/83000000/82990000/82986100/82986033/7bb115c5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cavern Quarter Apts - 31 North John St Liverpool City Centre - Kitchen - Washer - Free WiFi - Microwave 9.0 Wonderful 614 reviews CA $71 CA $86 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=82986033&PinnedHotelID=82986033&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9800000/9791900/9791895/73238b81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EPIC Apartments Duke Street Ropewalks - Free WiFi - Air conditioning - Soundproof rooms 7.8 Good 668 reviews CA $78 CA $94 total includes taxes & fees Nov 18 - Nov 19 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=9791895&PinnedHotelID=9791895&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby lounge](https://images.trvl-media.com/lodging/4000000/3820000/3819700/3819615/e0234dce.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Resident Liverpool Liverpool City Centre - 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Nov 18 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-17&endDate=2025-11-18&selected=102884944&PinnedHotelID=102884944&HadPinnedHotel=true®ionId=-1&adults=2) ![Panoramic Penthouse | View from room](https://images.trvl-media.com/lodging/3000000/2770000/2767800/2767792/5e66a3ee.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Staycity Aparthotels, Liverpool, City Centre Ropewalks - Free WiFi - Parking available - 24/7 front desk - Microwave 8.8 Excellent 757 reviews CA $89 CA $112 total includes taxes & fees Nov 9 - Nov 10 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=2767792&PinnedHotelID=2767792&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Offsite parking; discounts available ### Kitchen - Cookware, dishware, and utensils - Dishwasher - Full-sized refrigerator/freezer - Microwave ### Bedrooms - 2 bedrooms - Memory foam mattress - Premium bedding ### Bathroom - Bathtub or shower - Designer toiletries - Hair dryer - Rainfall showerhead - Towels provided ### Entertainment - Flat-screen TV with digital channels ### Work spaces - Desk ### Comfort - Air conditioning ### Pets - No pets allowed ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessibility - Wheelchair accessible (may have limitations) - Smoking not allowed ### Services and conveniences - Blackout drapes - Housekeeping (daily) - Iron/ironing board - Multilingual staff - Virtual front desk ### Location highlights - In the city center - Near a train station ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector not reported (host has not indicated whether there is a smoke detector on the property) ### General - 1 building - 14 units - 3 floors - Built in 2013 - Housekeeping (on request) - Individual decor - Individual furnishings ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Early check-in subject to availability Minimum check-in age: 21 ### Check-out Check-out before 11 AM Late check-out subject to availability Late check-out fee: GBP 25 ### Special check-in instructions There is no front desk at this property Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; access will be through a private entrance To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation A virtual front desk provides assistance to guests For any questions, please contact the property using the information on the booking confirmation Guests planning to arrive outside of normal check-in hours must contact this property in advance to arrange check-in. ### Access methods Lockbox, private entrance ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are available for GBP 20.0 per stay ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: GBP 500.00 per stay We have included all charges provided to us by the property. ### Optional extras - Late check-out fee: GBP 25 (subject to availability) - Crib (infant bed) fee: GBP 20.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has not indicated whether there is a smoke detector on the property This property is professionally cleaned Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Only registered guests are allowed in the guestrooms ### Property is also known as EPIC Apart EPIC Apart Hotel EPIC Apart Hotel Liverpool EPIC Apart Liverpool EPIC Apart Hotel Seel Street Liverpool EPIC Apart Hotel Seel Street EPIC Apart Seel Street Liverpool EPIC Apart Seel Street EPIC Apart Hotel Seel Street Epic Apartments Seel Liverpool EPIC Apartments Seel Street Liverpool EPIC Apartments Seel Street Aparthotel EPIC Apartments Seel Street Aparthotel Liverpool ## Frequently asked questions ### Is EPIC Apartments Seel Street pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at EPIC Apartments Seel Street? > As of Nov 7, 2025, prices found for a 1-night stay for 2 adults at EPIC Apartments Seel Street on Nov 17, 2025 start from CA $98.39, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Liverpool-Hotels-EPIC-Apart-Hotel-Seel-Street.h6790246.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### What time is check-in at EPIC Apartments Seel Street? > Check-in start time: 3:00 PM; Check-in end time: midnight. ### What time is check-out at EPIC Apartments Seel Street? > Check-out is at 11 AM. Late check-out is available for GBP 25 (subject to availability). ### Where is EPIC Apartments Seel Street located? > Located in Liverpool City Centre, this aparthotel is within a 10-minute walk of Liverpool ONE and Royal Albert Dock. The Beatles Story Museum and M&S Bank Arena are also within 1 mi (2 km). Liverpool Central Station is 5 minutes by foot and Liverpool Lime Street Station is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## EPIC Apartments Seel Street Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 235 8 - Good 118 6 - Okay 41 4 - Poor 30 2 - Terrible 28 ### 8.4/10 Cleanliness ### 8.8/10 Staff & service ### 8.0/10 Amenities ### 8.8/10 Property conditions & facilities ### 7.8/10 Eco-friendliness ### 10/10 Excellent #### Margaret Sep 29, 2025 Liked: Amenities Great week end lovey place ##### Margaret Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Matthew Oct 8, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication Location was perfect. Price was great & the rooms were really nice. Definitely will look into going here again when I’m next in Liverpool ##### Matthew Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Janet Oct 23, 2025 Liked: Cleanliness, amenities, property conditions & facilities, communication What a brilliant sized appartment. Would definitely stsy here again ##### Janet Stayed 1 night in Oct 2025 ### 8/10 Good #### Margo Sep 6, 2025 Liked: Cleanliness, property conditions & facilities, communication The air conditioning did not work and no windows at all place is lovely and a bit loud outside lots of clubs and pubs ! Perfect location! ##### Margo Stayed 1 night in Sep 2025 ### 10/10 Excellent #### ANDREW Aug 24, 2023 Liked: Cleanliness, room comfort, communication #### Great hotel Very nice friendly hotel have stayed several times now, would recommend. ##### ANDREW Stayed 1 night in Aug 2023 ### 10/10 Excellent #### Kyle Nov 29, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Perfect customer service and the apartment was amazing ##### Kyle Stayed 1 night in Nov 2024 ### 10/10 Excellent #### marzena Nov 7, 2024 Liked: Cleanliness, room comfort, communication #### Great place Very spacious and clean apartment. Highly recommend. ##### marzena Stayed 1 night in Nov 2024 ### 10/10 Excellent #### ROBERT Sep 23, 2024 Liked: Cleanliness, amenities, room comfort, communication Really nice property in the heart of the night life and great appartment ##### ROBERT Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Jody Oct 24, 2024 Liked: Cleanliness, amenities, property conditions & facilities, communication Amazing apartment just wish we'd stayed more than 1 night. ##### Jody Stayed 1 night in Sep 2024 ### 10/10 Excellent #### John Jul 28, 2023 Liked: Cleanliness, amenities, property conditions & facilities, communication Excellant location ##### John Stayed 3 nights in Jul 2023 ### 6/10 Okay #### Terence Dec 1, 2024 Liked: Cleanliness Disliked: Communication #### Centrally located The location was perfect. The condition of the flat was ok. Lots of marks cracks etc. sofa bed in lounge wasn’t amazing. Didn’t have enough towels - 8 of us staying and only four towels. Had to contact them to bring more. Would stay again though ##### Terence Stayed 1 night in Nov 2024 ### 6/10 Okay #### Shelley Jul 29, 2025 Disliked: Cleanliness, room comfort, communication #### Not a great stay, to many issues. The property has sewage problems and the smell was disgusting, the power kept tripping when trying to use toaster and sofa bed was completely broken. No WIFI or cable TV in the living. No signal either. I had to contact management who took a day to respond to our request for a room change, then they moved us to a smaller room. Location is excellent but also in a very lively street with sounds from the nightclub being heard in the apartment. Windows broken and wouldn't seal. Very disappointed for the price paid. Would only recommend for people not looking to spend any time in the apartment. ##### Shelley Stayed 3 nights in Jul 2025 ### 4/10 Poor #### Lynsey Apr 10, 2024 Disliked: Room comfort #### Wouldn’t stay with family Non stop partying in other apartments No one got any sleep Beds uncomfortable Sofa bed broke ![](https://a.travel-assets.com/ugc/hotel-reviews/C0D56D66527710691FE0C88D6F6580B1DE6138781712740804375.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Lynsey Stayed 1 night in Apr 2024 ### 6/10 Okay #### Verified traveller Dec 15, 2023 Liked: Room comfort, communication #### Not bad! Good for the price, great little kitchen area. The room was freezing sadly, the heating did not work at all. Looked clean on the surface but lots of bits missed. Bed was really comfy, but not enough pillows. ##### Verified traveller Stayed 1 night in Dec 2023 ### 8/10 Good #### David Apr 14, 2023 Liked: Room comfort, communication #### The potential is good. The apartment could be amazing, the size is ideal for a family or group of friends, however the finish in a lot of places is poor. In painted spots, wrong sized door handles sofa seating for 3/4 (apartment for 8), tiles unfinished around the bath. Needs a little TLC to bring it up to a really good level. However, having said this my kids loved it, it’s location is perfect and the price was great. ##### David Stayed 1 night in Apr 2023 ### 6/10 Okay #### Verified traveller May 17, 2023 Liked: Communication Disliked: Cleanliness, room comfort #### Disappointing The room smelt damp with sticky surfaces. The bed had a relatively comfortable mattress however the pillows were well worn and lumpy, and the duvet was so thin it was like a pancake. Sheets are advertised as Egyptian cotton, these certainly hadn’t seen egypt at all. Wouldn’t stay again. ##### Verified traveller Stayed 1 night in May 2023 ### 2/10 Terrible #### Tracy Sep 14, 2023 Liked: Cleanliness Disliked: Room comfort, communication #### Dont stay in this Apartment Awful experience. Hardest bed ever. Curtains off the wall. Noise from nearby bar. Lack of basic amenities lole plates. No plug for bath. Staff lied to customer. Etc etc ##### Tracy Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Michelle Oct 13, 2025 Liked: Cleanliness, communication Good place but needs some TLC sliding door in bedroom did not lock or shut so did not feel very safe, only 1 key card for 9 people to enter room 😞 freezer was full of ice could not use it plus drawers were broken, apartment needs re decorating and good clean up on the up side it was in a good position to walk to everywhere ##### Michelle Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Verified traveller Jul 26, 2025 Disliked: Communication This apartment is in no way luxurious. It’s unsafe and unfit for purpose. The walls are dirty, scraped, paint missing. It is under equipped, no oven gloves, tea towel and we were left two dirty washing up sponges that were not usable. The windows have a film over them so there is no view. It’s very dark and oppressive. The blind was broken and the outer window was smashed. The threshold from the living area to bedroom area had two screws sticking up, which cut my partner’s foot. The threshold was loose and unsafe. The laminate flooring in the kitchen area has gaps in and I stubbed my toes. The bathroom is a wet room and very slippery when wet. My partner slipped but, managed to stop herself from falling. The communication is very poor. Emails not responded to, even though they had been read. It took three days to get through to a senior manager. ![](https://a.travel-assets.com/ugc/hotel-reviews/904a1c71-8054-44f3-8e56-531f9c6729ed-1753549052860.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/33b86487-952a-4295-950c-5e27868b57f0-1753549048041.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/c9ae7a4e-1bda-41eb-b734-c07562cb5f87-1753549050666.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/add861ab-adac-47b7-bf3a-60c58d484cf6-1753549045460.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Jul 2025 ### 8/10 Good #### Martin Jun 18, 2025 Liked: Cleanliness, room comfort, communication Tv in living area not working,couldnt watch any freeview or any apps ensuite smelt of drains Other than those is was fine ##### Martin Stayed 3 nights in Jun 2025 ### 2/10 Terrible #### Yvonne Jun 6, 2025 Liked: Cleanliness Disliked: Room comfort, communication #### Over sell Although the property was clean. The property is not fit for purpose. Says sleeps 8 but just one 3 seater sofa. Says bathroom but plug did not fit so unable to use bath and it says fully fitted functional kitchen but the oven was unusable as had no shelves and only 2 glasses in property. I tried to contact the property whilst on holiday and again for months after but they have refused to get in contact with me or resolve my complaint. Its seems they were happy to take my money and really have very little regard for customer service. ![](https://a.travel-assets.com/ugc/hotel-reviews/ed4d39f4-2764-44fa-8785-c26755a80b2f-1749200038018.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/d646185b-84d1-4c94-9a1f-9cff973c9da2-1749200038004.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/3eacd7eb-155f-4ebf-b370-05dbc58d04c4-1749200038135.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f79ae812-f692-49cc-985f-fa78fba52c67-1749200037287.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yvonne Stayed 2 nights in Apr 2025 ### 6/10 Okay #### Frederik May 18, 2025 Liked: Cleanliness Disliked: Communication #### Highs and lows. The flat was much nicer than expected. It was large with a nice sofa and TV. The shower was perfectly functional and bed was comfortable. Issue was the flat was rather hot, no air con, and given the location you don't want to open the windows. Other guests were also not too considerate of the need for others to sleep. Finally the communication is other the top. They email you daily if feels like, which just isn't needed. ##### Frederik Stayed 1 night in May 2025 ### 10/10 Excellent #### Rajesh May 14, 2025 Liked: Cleanliness, room comfort, communication #### Perfect Perfect place … good communication and location ##### Rajesh Stayed 1 night in May 2025 ### 6/10 Okay #### Solveig May 13, 2025 Liked: Cleanliness, room comfort, communication #### Middels bra Det var litt kaldt i leiligheten. Litt råte på badet og vannet fløyt ut over gulvet ved dusjing. ##### Solveig Stayed 2 nights in May 2025 ### 6/10 Okay #### Laura Mar 10, 2025 Disliked: Room comfort, communication #### Poor Booked a room for a one night stay. I was told check in details would be sent before 3pm but we arrived and there was no check in details. Contacted on WhatsApp with a message and phone call no answer. Rang the main number and the lady said she would send the check in details straight away this was past 4pm. Very uncomfortable sofa bed, was told it was a king bed but was a Double in the main room. Fire alarm went off at 7am in the morning. ##### Laura Stayed 1 night in Mar 2025 ## Expedia's Latest Trends ### Hotels > [The Bailey's Hotel London Kensington](https://www.expedia.ca/London-Hotels-The-Baileys-Hotel-London.h523223.Hotel-Information) > > [The Royal Horseguards, London](https://www.expedia.ca/London-Hotels-The-Royal-Horseguards.h25926.Hotel-Information) > > [The Clermont London, Charing Cross](https://www.expedia.ca/London-Hotels-The-Clermont-London.h5169.Hotel-Information) > > [Titanic Hotel Liverpool](https://www.expedia.ca/Liverpool-Hotels-Titanic-Hotel-Liverpool.h7763320.Hotel-Information) > > [Park Plaza London Westminster Bridge](https://www.expedia.ca/London-Hotels-Park-Plaza-Westminster-Bridge-London.h3113039.Hotel-Information) > > [The May Fair, A Radisson Collection Hotel, Mayfair London](https://www.expedia.ca/London-Hotels-The-May-Fair.h7606.Hotel-Information) > > [Hope Street Hotel](https://www.expedia.ca/Liverpool-Hotels-Hope-Street-Hotel.h1000281.Hotel-Information) > > [Park Plaza County Hall London](https://www.expedia.ca/London-Hotels-Park-Plaza-County-Hall-London.h1742184.Hotel-Information) > > [Hilton Garden Inn London Heathrow Terminal 2 and 3](https://www.expedia.ca/London-Hotels-Hilton-Garden-Inn-London-Heathrow-Terminal-2-And-3.h33088275.Hotel-Information) > > [The Savoy](https://www.expedia.ca/London-Hotels-The-Savoy.h27158.Hotel-Information) > > [St Martins Lane London, a Morgans Originals hotel](https://www.expedia.ca/London-Hotels-St-Martins-Lane-London.h470865.Hotel-Information) > > [The Clermont London, Victoria](https://www.expedia.ca/London-Hotels-The-Clermont-London.h10939.Hotel-Information) > > [Royal National Hotel](https://www.expedia.ca/London-Hotels-The-Royal-National-Hotel.h55001.Hotel-Information) > > [Leonardo Royal Hotel London City - Tower of London](https://www.expedia.ca/London-Hotels-Leonardo-Royal-London-City-Tower-Hill.h530052.Hotel-Information) > > [The Westminster London, Curio Collection by Hilton](https://www.expedia.ca/London-Hotels-The-Westminster-London.h914179.Hotel-Information) > > [The Landmark London](https://www.expedia.ca/London-Hotels-The-Landmark-London.h438653.Hotel-Information) > > [Strand Palace Hotel](https://www.expedia.ca/London-Hotels-The-Strand-Palace-Hotel.h179.Hotel-Information) > > [Sea Containers London](https://www.expedia.ca/London-Hotels-Sea-Containers-London.h8466215.Hotel-Information) > > [citizenM Tower of London](https://www.expedia.ca/London-Hotels-CitizenM-Tower-Of-London.h14736047.Hotel-Information) > > [The Langham, London](https://www.expedia.ca/London-Hotels-The-Langham.h22099.Hotel-Information) > > [The Tower Hotel, by Thistle](https://www.expedia.ca/London-Hotels-The-Tower-Hotel.h2479.Hotel-Information) > > [Holiday Inn London - Kensington High St. by IHG](https://www.expedia.ca/London-Hotels-Holiday-Inn-London-Kensington-High-St.h9789.Hotel-Information) > > [Park Plaza Victoria London](https://www.expedia.ca/London-Hotels-Park-Plaza-Victoria-London.h801796.Hotel-Information) > > [Zedwell Piccadilly Circus](https://www.expedia.ca/London-Hotels-Zedwell-Piccadilly-Trocadero.h42297074.Hotel-Information) > > [The Ritz London](https://www.expedia.ca/London-Hotels-The-Ritz-London.h28146.Hotel-Information) > > [President Hotel](https://www.expedia.ca/London-Hotels-The-President-Hotel.h54995.Hotel-Information) > > [Park Plaza London Riverbank](https://www.expedia.ca/London-Hotels-Park-Plaza-London-Riverbank.h1183908.Hotel-Information) > > [Bedford Hotel](https://www.expedia.ca/London-Hotels-Bedford.h54993.Hotel-Information) > > [Kimpton Fitzroy London by IHG](https://www.expedia.ca/London-Hotels-Kimpton-Fitzroy-London.h21514.Hotel-Information)