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DoubleTree by Hilton San Juan

4.0 star property
Art Deco hotel with 3 restaurants connected to a shopping center in San Juan

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for DoubleTree by Hilton San Juan

Beach nearby, free beach shuttle, sun loungers, beach umbrellas
Exterior
Premium bedding, in-room safe, blackout drapes, soundproofing
Lobby sitting area
Lobby
Reviews
8.8

Excellent

Popular amenities

  • Pool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Hot tubHot tubHot tub
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
105 Avenida de Diego, San Juan, 00914
  • Popular LocationCasino del Mar at La Concha Resort17 min walk
  • Popular LocationCondado Beach3 min drive
  • Popular LocationPuerto Rico Convention Center5 min drive
  • AirportSan Juan (SJU-Luis Munoz Marin Intl.)16 min drive
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Room options

View all photos for Room, 1 King Bed, Tower

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed, Tower

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 350 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room 1 King Bed, Corner

Premium bedding, in-room safe, blackout drapes, soundproofing

Room 1 King Bed, Corner

9/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.7/10 Excellent

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

Deluxe 1 King Bed Balcony

8.8/10 Excellent

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe 1 King Garden View

Deluxe 1 King Garden View

Deluxe 1 King Garden View

8.2/10 Very good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 450 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

Deluxe Room, Multiple Beds, Garden View

7.9/10 Good

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 450 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

Deluxe Room, Multiple Beds, Balcony

10/10 Exceptional

Highlights

Balcony
Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
  • 462.6 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard Room

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard Room

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 350 sq ft
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Murphy Bed

View all photos for Standard 1 Queen Bed

Premium bedding, in-room safe, blackout drapes, soundproofing

Standard 1 Queen Bed

9.1/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 355.8 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Room, 1 King Bed Accessible

Premium bedding, in-room safe, blackout drapes, soundproofing

Room, 1 King Bed Accessible

9.3/10 Wonderful

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
LCD TV
Hypo-allergenic bedding
Premium bedding
Blackout drapes/curtains
  • 420 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Similar properties

Aerial view
Embassy Suites by Hilton San Juan Hotel & Casino
Pool
Hot tub
Breakfast included
Spa
9.0 out of 10, Wonderful, (2225)
The price is CA $308
CA $397 total
includes taxes & fees
Jun 2 - Jun 3
Embassy Suites by Hilton San Juan Hotel & Casino

About the area

San Juan

Located near the beach, DoubleTree by Hilton San Juan is in Santurce neighborhood and is connected to a shopping center. Pan American Pier and Port of San Juan are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Condado Beach and Carolina Beach. Looking to enjoy an event or a game while in town? See what's happening at Jose Miguel Agrelot Coliseum or Hiram Bithorn Stadium. Discover the area's water adventures with kayaking and scuba diving nearby, or enjoy the great outdoors with skydiving and hiking/biking trails.
Visit our San Juan travel guideOpens in a new window

What's nearby

  • Casino del Mar at La Concha Resort - 17 min walk
  • Condado Beach - 3 min drive
  • Jose Miguel Agrelot Coliseum - 3 min drive
  • Pan American Pier - 4 min drive
  • Puerto Rico Convention Center - 5 min drive

Getting around

  • Hato Rey Station - 3 min drive
  • Luis Munoz Marin Intl. Airport (SJU) - 16 min drive

Restaurants

  • Bebo's Cafe - 2 min walk
  • Cayo Caribe Condado - 7 min walk
  • Cafe Pierre - 1 min walk
  • Marco's Pizza - 6 min walk
  • Chili's Grill & Bar - 7 min walk

About this property

DoubleTree by Hilton San Juan

Family-friendly hotel near Casino del Mar at La Concha Resort
A free grocery shopping service, a terrace, and designer stores on site are just a few of the amenities provided at DoubleTree by Hilton San Juan. Active travelers can enjoy ecotours at this hotel. Treat yourself to a facial, a body scrub, or reflexology at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, kids' meals, and international cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with 2 coffee shops/cafes and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Full breakfast (surcharge), free bicycle rentals, and valet parking (surcharge)
  • Express check-out, a 24-hour front desk, and beach umbrellas
  • Free newspapers, a billiards/pool table, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 184 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks like air conditioning and bathrobes. Guests reviews give good marks for the clean rooms at the property.
Extra conveniences in all rooms include:
  • Childcare services and free infant beds
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and daily housekeeping

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free beach shuttle
  • Self parking on site (USD 25 per day; includes in/out privileges)
  • Valet parking on site (USD 30 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available for a fee: USD 3 to 22 per person
  • 2 bars/lounges
  • 2 coffee shops/cafes
  • 3 restaurants
  • Coffee and tea in common areas
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Cafe Pierre
  • Silk
  • Starbucks Coffee

Things to do

  • 24-hour health club
  • 24-hour pool access
  • Billiards/pool table
  • Children's pool
  • Designer stores
  • Ecotours
  • Free bicycle rentals
  • Full-service spa
  • Outdoor pool
  • Sauna
  • Spa tub
  • Table tennis
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Children's toys
  • Free crib
  • Grocery/convenience store
  • In-room babysitting (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (7,000 square feet of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 10 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Elevator (36 inch wide door)
  • Phone accessibility kit
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 8 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2008
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Flat-screen TV with premium channels
  • Pay movies

Food and drink

  • Free bottled water
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 49.05 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Beach loungers
  • Beach towels
  • Business center/computer access
  • In-room bottled water
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately USD 3.00–22.00 per person
  • Self parking fee: USD 25 per day (in/out privileges)
  • Valet parking fee: USD 30 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Doubletree Hilton Hotel San Juan
Doubletree Hilton San Juan
Doubletree San Juan
Hilton Doubletree San Juan
San Juan Doubletree
San Juan Doubletree Hilton
Doubletree By Hilton San Juan Hotel San Juan
Hotel Pierre Puerto Rico
DoubleTree Hilton San Juan Hotel
Doubletree By Hilton Juan Juan
DoubleTree by Hilton San Juan Hotel
DoubleTree by Hilton San Juan San Juan
DoubleTree by Hilton San Juan Hotel San Juan

Frequently asked questions

Does DoubleTree by Hilton San Juan have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is available 24 hours a day.

How much does it cost to stay at DoubleTree by Hilton San Juan?

As of May 24, 2024, prices found for a 1-night stay for 2 adults at DoubleTree by Hilton San Juan on Jun 16, 2024 start from CA $259.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is DoubleTree by Hilton San Juan pet-friendly?

No, only service animals are welcome at the property.

How much is parking at DoubleTree by Hilton San Juan?

Self parking is available for USD 25 per day. Valet parking is available for USD 30 per day.

What time is check-in at DoubleTree by Hilton San Juan?

Check-in start time: 4 PM; Check-in end time: midnight.

What time is check-out at DoubleTree by Hilton San Juan?

Check-out is at 11 AM.

Where is DoubleTree by Hilton San Juan located?

This family-friendly San Juan hotel is located near the airport, within 1 mi (2 km) of Calle Loiza and Casino del Mar at La Concha Resort. Condado Beach and Puerto Rico Convention Center are also within 3 mi (5 km). Sacred Heart Station is 28 minutes by foot.

DoubleTree by Hilton San Juan Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 616 out of 1007 reviews" "
Rating 8 - Good. 239 out of 1007 reviews" "
Rating 6 - Okay. 76 out of 1007 reviews" "
Rating 4 - Poor. 32 out of 1007 reviews" "
Rating 2 - Terrible. 44 out of 1007 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel, Miami

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place to stay in San Juan, Puerto Rico. Great hotel with great service. One of the two elevators was not in operation during my 2 days stay.
Stayed 2 nights in May 2024

10/10 Excellent

Josette E

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in an area where everything is available and is central to a lot of places. The hotel itself is really nice and the staff was very friendly and accommodating. I highly recommend staying here and I will be back for sure.
Stayed 7 nights in May 2024

2/10 Terrible

Desi

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff were rude the 4th floor smelled very bad the moisture and mildew throughout the hotel was unbearable the Murphy beds need to be thrown away. The room was poorly lit and I couldnt tell if it was day or night most of the time. The room was very compact and had the feel of a sleazy motel. I expect more from the hilton brand.
Stayed 4 nights in May 2024

8/10 Good

Kenyatta, Astoria

Travelled with family
Liked: Cleanliness, staff & service, amenities
Well, we all had to be moved from the 4th floor upon arrival, the rug getting off the elevator smelled like urine. The smell was nauseating. The murphy bed worked well. Once you pull it out, the space is gone that you had next to the window. The rooms sre small. It worked for us, 2 adults and an 8 year old. If you are going to have a washing machine and dryer, you have to keep it clean. It was great to have a laundromat on the property and thdy give you free detergent and you can give them the cash to get the quarters. The dryer doesnt work that well, so be prepared to spend more on drying than usual.
Stayed 4 nights in May 2024

8/10 Good

melva j, JAMAICA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property's cleanliness, staff, services, restaurant, and housekeeping were excellent. However, one of the persons in our group slipped and fell going down the stairs leading to and from the jacuzzi (hot tub) area when it started to rain. There was only a small sign indicating the pavement is slippery when wet posted on the wall near the door going back into the hotel. The sign was behind and not visible going to the pool and jacuzzi areas. This put a damper on our vacation because she sustained a painful injury.
Stayed 6 nights in May 2024

10/10 Excellent

Domingo, Yonkers

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient and supermarket accross from hotel. Staff very friendly and helpful. I will stay again.
Stayed 3 nights in Mar 2024

8/10 Good

Daniella

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024

10/10 Excellent

Runier, Lawrence

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
.
Stayed 1 night in May 2024

8/10 Good

Lillian

Liked: Cleanliness, staff & service
I was there 5 days. The staff is AWESOME. Estafania and Christian are so kind. The front desk was great. Cannot understand the complaints! I had a birthday while there and returned to find a cake in my room. Who does that? Beautiful Souls! GREAT time at this hotel!!
Stayed 4 nights in Apr 2024

6/10 Okay

Sylvester

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

General hotel information

Reasons to Book
Outdoor Pool & Property Cleanliness
Check-In Time
4:00 PM
Check-Out Time
11:00 AM
Star Rating
4.0